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All properties in Norwich, England, United Kingdom
1 room, 2 adults

Mercure Norwich Hotel

4-star4 stars
121-131 Boundary Road, Norwich, England, NR3 2BA, United Kingdom

4-star hotel in Norwich with indoor pool and restaurant
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • Checking was fine . In room air con Jul. 13, 2020
  • Easy to get to just off the ring road. Lots of free parking. Very pleasant and helpful…Mar. 16, 2020

Mercure Norwich Hotel

from A$137
  • Classic Double Room, 1 Double Bed
  • Classic Room, 2 Single Beds
  • Privilege, Double Room, 1 Double Bed
  • Superior Suite, 1 Double Bed
  • Classic Room, 1 King Bed with Sofa bed

What’s around Mercure Norwich Hotel


  • Hellesdon Hospital - 19 min walk
  • Anderson's Meadow - 21 min walk
  • Catton Park - 26 min walk
  • Wensum Park - 26 min walk
  • John Jarrold Printing Museum - 38 min walk
  • Magdalen Street - 38 min walk
  • Sewell Barn Theatre - 39 min walk
  • The Plantation Garden - 40 min walk

Getting around

  • Norwich (NWI-Norwich Intl.) - 4 min drive
  • Norwich Station - 9 min drive
  • Salhouse Station - 11 min drive
  • Brundall Gardens Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 107 rooms


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Brasserie Restaurant - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Mercure Norwich Hotel’s small print

Also known as

  • Mercure Norwich Hotel
  • Mercure Norwich Hotel Norwich
  • Mercure Norwich Hotel Hotel Norwich
  • Mercure Norwich
  • Norwich Ramada
  • Mercure Norwich Hotel
  • Norwich Mercure
  • Norwich Mercure Hotel
  • Norwich Ramada
  • Ramada Norwich
  • Mercure Norwich Hotel Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Optional extras

Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Norwich Hotel

  • Does Mercure Norwich Hotel offer free cancellation for a full refund?
    Yes, Mercure Norwich Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mercure Norwich Hotel?
    Yes, there's free self parking.
  • Is there a pool at Mercure Norwich Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Mercure Norwich Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Mercure Norwich Hotel?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Mercure Norwich Hotel?
    Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include The Whiffler (4-min walk), Red Mango (12-min walk), and The Gatehouse (1.6 mi).

Recent reviews

Good 7.0 From 186 reviews

Exceptional 10.0
Was only a one n8ght stay due to work but hotel is very nice and clean. Pool is nice as well. Breakfast in the morning was nice and if you need to leave early breakfast started at 5am
gb1 night business trip
Good 6.0
Staff service was good but the hotel is very tired and the bar food is overpriced. Needs a good upgrade to be charging £80+ for midweek night stay.
Thomas, gb1 night business trip
Very good 8.0
Comfortable stay
Comfortable stay, good breakfast and friendly staff. Good sized room. Decor a little tired but fine over all
Karen, gb1 night business trip
Fair 4.0
Double bed was two singles mashed together that were different hardnesses
gb1 night trip
Poor 2.0
Below par
Hotel staff were rude and judgemental, made some disgraceful accusations towards us, hotel was overpriced and customer service was below par
gb1 night trip with friends
Exceptional 10.0
Highly recommended
Lovely clean hotel with helpful staff. Great swimming pool as well.
Spencer, gb1 night family trip
Good 6.0
needs a refurb
Room was dated there was staining on the curtains
michelle, gb1 night business trip
Good 6.0
Staff are really friendly, but the hotel just seems dated for the price, although the room is was cleaned apart from the shower curtain, it’s just very dated
gb1 night business trip
Exceptional 10.0
Great stay xx
Lovely surprise to have been up graded to a suite at no extra cost. Had a fab stay and great value for money upgrade or not! Pool area quite small but ok for a quick dip. Great facilities nearby; bank, supermarket.
gb1 night trip with friends
Good 6.0
Food not great for the cost, but ok for business
James, gb2 night business trip

Mercure Norwich Hotel

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