Mercure Norwich Hotel

4.0 star property
Suburban hotel in Norwich with restaurant and bar/lounge

Photo gallery for Mercure Norwich Hotel

Welcome to Norwich Hotel, where a modern entrance sets the tone for a warm and inviting stay.
Relax in this cozy space with a comfortable bed, TV, and seating area.
Stroll through the beautifully manicured lawn and under the shaded pergola, surrounded by lush shrubs and trees.
Meetings take place in this well-equipped conference room with a long table and comfortable seating for all.
Meetings take place in this well-equipped conference room with a large window, comfortable seating, and a convenient bowl of fresh fruit.
In the heart of Norwich's business district, Mercure Norwich Hotel offers a warm welcome with an on-site brasserie serving international cuisine for breakfast, lunch, and dinner. Take in the views from the terrace or unwind at the bar while connected to WiFi; previous guests have praised its overall condition.

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is AU$148
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Suite, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 King Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Sofa bed
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Shower/bath combination
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Shower/bath combination
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
121-131 Boundary Road, Norwich, England, NR3 2BA

What's nearby

  • Norwich Cathedral - 5 min drive - 3.7 km
  • Market Place - 5 min drive - 3.7 km
  • University of East Anglia - 5 min drive - 3.9 km
  • Norwich Castle - 6 min drive - 4.1 km
  • UEA Sportspark - 6 min drive - 4.5 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 4 min drive
  • Salhouse Station - 11 min drive
  • Brundall Gardens Station - 14 min drive
  • Norwich Station - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Woodcock Fish Bar - ‬19 min walk
  • ‪Chestnut Trees - ‬3 min drive
  • ‪Oaks Brewers Fayre - ‬4 min drive
  • ‪The Whiffler - ‬3 min walk

About this property

Mercure Norwich Hotel

Mercure Norwich Hotel puts you a short five-minute drive from Norfolk Broads. For a bite to eat, guests can visit Brasserie Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge and a terrace. Fellow travellers say good things about the overall property condition.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 107 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Assistive listening devices available

ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

STAR_OUTLINE

Special features

Dining

Brasserie Restaurant – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

HELP_OUTLINE

Frequently asked questions

Does Mercure Norwich Hotel offer free cancellation for a full refund?

Yes, Mercure Norwich Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Norwich Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Norwich Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Norwich Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

Are there restaurants at or near Mercure Norwich Hotel?

Yes, Brasserie Restaurant offers international cuisine.

What's the area around Mercure Norwich Hotel like?

Mercure Norwich Hotel is a short 4-minute drive from Norwich (NWI-Norwich Intl.) and 16 minutes' walk from Sweetbriar Marshes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure Norwich Hotel Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Elevator
Bar
Location

Reviews

10/10 Exceptional

We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great
Sylvie, 1-night trip

10/10 Exceptional

Couple's weekend

Friendly staff, large comfortable beds, powerful shower. Good selection at breakfast. Have stayed twice and would stay again.
Ruth, 1-night trip

10/10 Exceptional

Arrived early and the lady on reception arranged for our room to be made up to allow us to check in, above and beyond service. Lovely room and we were lucky to have air con on the hottest day of the year. Bar area nice we didn't eat so can't rate the food. Only slight niggle was there was no outside area to enjoy the sun
Jamie, 1-night trip

8/10 Very good

Hotel very clean, staff friendly, good breakfast, good location but building/decor getting tired.
Hilary, 2-night trip

8/10 Very good

Exactly what we needed for an overnight stay

Welcomed by Abbie and was very clear in her communication. Room was clean and tidy. Breakfast was just right to set us up for the day. Good location for local university campus.
Ian, 1-night trip

10/10 Exceptional

We had a very comfortable stay, great location, friendly, helpful staff.
Hilary, 3-night trip

8/10 Very good

Stay overall was good. Breakfast was excellent Bathroom needs improvement ; hot and cold water mixer not working
Shahid, 4-night trip

8/10 Very good

Friendly staff good breakfast
Ciaran, 1-night trip

10/10 Exceptional

Had a lovely stay here will return food was very good and bed very comfy
Davina, 1-night trip

10/10 Exceptional

Friendly staff
Dylan, 1-night trip

10/10 Exceptional

Lovely stay
Debbie, 1-night trip

10/10 Exceptional

Very nice stay for two nights. Helpful staff and will use again now I’m aware of it. Many thanks.
Steven, 2-night trip

8/10 Very good

Perfectly reasonable for a one or two night stay.
Gareth, 1-night trip

8/10 Very good

Hotel was as expected we had a good visit and meal
Michael, 1-night trip

8/10 Very good

Room ok breakfast very good.
Grahame, 1-night trip

10/10 Exceptional

I will use again when I go back to norwich
Robert, 2-night trip

10/10 Exceptional

Lovely

A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.
Sital, 2-night trip

8/10 Very good

A little dated
Yvonne, 1-night trip

6/10 Good

Clean and tidy , food was ok bit short staffed in the evening o e member of staff doing the reception and the bar and the food was a bit over priced for what it was , was nice quiet hotel though and served its purpose
Sarah, 1-night trip

10/10 Exceptional

A nice comfortable bed after a 5 hour journey could not fault the room 👍
Stewart, 1-night trip

10/10 Exceptional

Good location, good price, but there was a lot of noise at nighttime!
George, 1-night trip

10/10 Exceptional

Norwich

Very nice stay staff so kind and helpful lovely people food very good wonderful stay Very comfy
Irene, 3-night trip

10/10 Exceptional

Simplistic check in courteous service throughout
Albino, 1-night trip

8/10 Very good

The mercure’s rooms are comfortable, have air conditions, lovely bed, and Nespresso coffee in them. The staff were very friendly and helpful. To go into town in the evening you do need to use the cab service (details at reception) The hotel is an older building in an industrial estate.
Catherine, 1-night trip

6/10 Good

It was a good trip to Norwich unfortunately the room in the hotel was very warm and i had the worst night
William, 1-night trip