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All properties in Norwich, England, United Kingdom

Dunston Hall Hotel, Spa and Golf Resort

Suburban hotel in Norwich with 2 bars/lounges and golf course

  • Free WiFi
From
A$164

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  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Classic Double or Twin Room - Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 44.
1 / 44Indoor Pool
Ipswich Road, Norwich, NR148PQ, England, United Kingdom
7.8.Good.
  • Service was good. Room clean.

    Nov. 26, 2021

  • The expectation was for a 4 star hotel but the experience was not even near 2 star.…

    Nov. 12, 2021

See all 436 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 166 guestrooms
  • Daily housekeeping
  • Golf course
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 1 indoor pool

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Free toiletries
  • Garden

What’s around

  • High Ash Farm - 44 min walk
  • Marston Marshes - 2.5 mi / 4 km
  • Norwich Theatre Royal - 4.2 mi / 6.7 km
  • University of East Anglia - 4.6 mi / 7.4 km
  • Carrow Road - 5.3 mi / 8.5 km
  • Norwich Cathedral - 5.7 mi / 9.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room
  • Superior King Room
  • Classic Twin Room
  • Classic King Room
  • Classic Family Room
  • Deluxe King Room
  • Deluxe Family Room

What’s around

Landmarks

  • High Ash Farm - 44 min walk
  • Marston Marshes - 2.5 mi / 4 km
  • Norwich Theatre Royal - 4.2 mi / 6.7 km
  • University of East Anglia - 4.6 mi / 7.4 km
  • Carrow Road - 5.3 mi / 8.5 km
  • Norwich Cathedral - 5.7 mi / 9.2 km
  • Surrey House - 3.8 mi / 6.1 km
  • St John the Baptist Cathedral - 4.1 mi / 6.6 km
  • Second Air Division Memorial Library - 4.2 mi / 6.7 km
  • St Giles Church - 4.2 mi / 6.8 km
  • The Plantation Garden - 4.2 mi / 6.8 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 21 min drive
  • Spooner Row Station - 12 min drive
  • Norwich Station - 12 min drive
  • Salhouse Station - 13 min drive
map
See on map
Ipswich Road, Norwich, NR148PQ, England, United Kingdom

At a glance

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 0.01 per stay; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • Pool sunloungers
  • Fitness facilities
  • Golf course on site
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Mountain biking nearby
  • Health club
  • Number of spa tubs - 1
  • Billiards or pool table

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 49213
  • Conference space size (meters) - 4572

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Year Built – 1859
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift

Languages Spoken

  • English

In the room

Home comforts

  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Spa has 6 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

The Brasserie Restaurant - Overlooking the golf course and garden, this brasserie serves breakfast and dinner. A children's menu is available. Reservations are required.

Bunkers Bar - Overlooking the golf course and garden, this sports bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Garden Terrace Bar - Overlooking the golf course and garden, this bar serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Mountain biking nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 15.00 per person (approximately)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs GBP 0.01 per stay with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Dunston Hall Hotel Norwich
  • De Vere Dunston Hall Norwich
  • De Vere Dunston Hall Hotel
  • De Vere Dunston Hall
  • Dunston Hall
  • Dunston Hall Hotel, Norwich
  • Dunston Hall Hotel, Spa and Golf Resort Hotel
  • Dunston Hall Hotel, Spa and Golf Resort Norwich
  • Dunston Hall Hotel
  • Dunston Hall Hotel, Spa and Golf Resort Hotel Norwich
  • Dunston Hall Norwich
  • Dunston Hall
  • Dunston Hall De Vere Hotel Norwich
  • De Vere Dunston Hall Norwich
  • De Vere Dunston Hall Hotel
  • Dunston Hall
  • Dunston Hall De Vere Hotel Norwich

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Dunston Hall Hotel, Spa and Golf Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 0.01 per stay. RV/bus/truck parking is available.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, The Brasserie Restaurant offers international cuisine and garden views. Nearby restaurants include The Oak Tree (2.6 mi), Shoe Makers (2.6 mi), and The Worlds End (2.9 mi).
  • Have fun with onsite activities such as hiking, and practice your swing at the golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Dunston Hall Hotel, Spa and Golf Resort also has 2 bars, an indoor pool, and a health club, as well as spa services and a garden.
7.8.Good.
  • 10.0.Exceptional

    Room was very nice clean and tidy

    Michelle, 1 night family trip, Dec. 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Friendly Staff / Ancient Bathrooms

    The staff were very friendly. It's listed as a Tesla destination but neither of the Tesla Charge Points are working. There is one FREE Rolec Charge Point, which is working. I didn't get the promised 20% discount off food. Overall I don't think it's a 4 star hotel. The bathrooms need a major update, they're more 2 star. Breakfast and Dinner selection/quality was also below par.

    Matt, 2 night business trip, Nov. 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Short Break

    Hotel room was comfortable, standard of workmanship in bathroom let it down. Housekeeping needs to we watched as dust on bedside tables, skirting board and shelf in bathroom, tea and coffees etc just in a plastic bag. This didn’t detract from us having a lovely stay. Breakfast was excellent. Staff very friendly and accommodating. Reception staff very helpful and friendly. Hotel being slowly refurbished. We enjoyed our stay.

    Amanda, 2 night trip, Nov. 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great

    Martin, 2 night trip with friends, Nov. 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    we were there as part of a family trip into Norwich, this hotel is fantastic, the facilities really good, we were able to use the spa and pool on even before and after check in, was a massive bonus for our kids.

    Phil, 1 night family trip, Nov. 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    We attended a family reunion . There were 14 of us altogether. Our biggest disappointment was the variety and quality of the food ( outside of breakfast ) for the price . Mediocre at the best . We did however feel the service was good albeit a B little slow

    Judith, 1 night trip, Nov. 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Weekend

    Excellent stay & service. We had one poorly cooked meal in restaurant on Friday 5th, which was only blemish.

    Peter, 4 night trip, Nov. 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Bad stay at Dunston Hall

    The Hotel was okay ,clean ,friendly there were no towels in the room i had to ask for towels .They did not service the room on the 2nd November . The evening meal on the 1st Nov Sunday was worse than poor. it was schnitzel and in my words was crap! I did not eat there on the Monday 2nd i ate in Norwich ?

    JOHN, 2 night trip, Oct. 31, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Ok - probably wouldn't return.

    The power went out 3 /4 times. Whilst I was getting our children changed from swimming which was dangerous and then when we were in our hotel room in the shower, again very unsafe, we didn't receive any explanation or apology which would have been nice. The hotel is ok, looks lovely and grand from the outside but the rooms are dark inside and there was a pair of tights and knickers in the drawers when we arrived.. don't think we would return but was ok for a night.

    Megan, 1 night family trip, Oct. 29, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointed

    They are seriously short staffed, service is terrible, felt very sorry for the staff that are there. The food was terrible, afternoon tea with stale bread and our evening meal was over priced, we waited over an hour and it was barely edible.

    Shinade, 1 night family trip, Oct. 28, 2021

    Verified Hotels.com guest review

See all 436 reviews