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Mercure Norwich Hotel

4.0 star property
Suburban hotel in Norwich with restaurant and bar/lounge

Choose dates to view prices

In the heart of Norwich's business district, Mercure Norwich Hotel offers a warm welcome with an on-site brasserie serving international cuisine for breakfast, lunch, and dinner. Take in the views from the terrace or unwind at the bar while connected to WiFi; previous guests have praised its overall condition.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Connecting rooms available
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is AU$153
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a bed, desk, chair, and a television.

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

A hotel room with a bed, a desk, a chair, a small table with a flower arrangement, and a window with curtains.

Classic Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Double Room, 1 Double Bed

Three bottles of Elemental Herbology shampoo, body wash, and conditioner mounted on a wall near a shower.

Privilege, Double Room, 1 Double Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Double Bed

A hotel room with a bed, a TV, a red chair, a wooden cabinet, and a green carpet.

Superior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed with Sofa bed

A hotel room desk with a lamp, a book, a bottle, and a mirror.

Classic Room, 1 King Bed with Sofa bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Map
121-131 Boundary Road, Norwich, England, NR3 2BA

What's nearby

  • David Lloyd Leisure - 5 min walk - 0.4 km
  • Sweetbriar Marshes - 17 min walk - 1.5 km
  • Anderson's Meadow - 3 min drive - 2.0 km
  • Wensum Park - 3 min drive - 2.3 km
  • Catton Park - 4 min drive - 2.6 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 4 min drive
  • Salhouse Station - 11 min drive
  • Brundall Gardens Station - 14 min drive
  • Norwich Station - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬9 min walk
  • ‪The Whiffler - ‬3 min walk
  • ‪KFC - ‬17 min walk
  • ‪Greggs - ‬4 min drive

About this property

Mercure Norwich Hotel

  • Mercure Norwich Hotel puts you a short five-minute drive from Norfolk Broads. For a bite to eat, guests can visit Brasserie Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a terrace. Fellow travellers say good things about the overall property condition.

At a glance

DONE

Hotel size

    • 107 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Dining

Brasserie Restaurant – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Does Mercure Norwich Hotel offer free cancellation for a full refund?

Yes, Mercure Norwich Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Norwich Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Norwich Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Norwich Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

Are there restaurants at or near Mercure Norwich Hotel?

Yes, Brasserie Restaurant offers international cuisine.

What's the area around Mercure Norwich Hotel like?

Mercure Norwich Hotel is a short 4-minute drive from Norwich (NWI-Norwich Intl.) and 4 minutes' walk from David Lloyd Leisure.

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Reviews

Mercure Norwich Hotel Reviews

7.4

Good

7.8

Cleanliness

6.8

Location

8.0

Staff & service

6.8

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Breakfast
Elevator
Bar
Location

Reviews

Verified review

10/10 Exceptional

Great stay, staff were friendly and the breakfast was good.
anisa, 2-night trip
Verified review

10/10 Exceptional

The hotel room was very clean and fresh lovely air conditioning which enabled me to have a good nights sleep The receptionist Georgie was very welcoming and nothing was too much trouble a professional member of staff. Would definitely return
Lesley, 2-night trip
Verified review

10/10 Exceptional

Great. Free parking. Good air-conditioning.
Edward, 1-night trip
Verified review

8/10 Very good

Good hotel some of the areas could do with a spruce up looks tired in places. The staff are all very friendly helpful and polite. Breakfast was excellent with food variety.
Angela, 1-night trip
Verified review

6/10 Good

Staff were very pleasant. Room was clean and comfortable, no milk to be able to make tea or coffee in the room. Everything worked but is very dated everywhere, carpets looked like something out of a 70s horror movie. Breakfast, we went down at about 9am, and I think most of the food had been sitting under the heaters for quite a while as my eggs were hard and the black pudding was like eating pebbles. We didn't use the restaurant in the evening, but id heard good things. Overall it's ok but unless you get a cheap price you're better off with a premier inn.
Richard, 1-night trip
Verified review

4/10 Fair

First impressions very dated and in need of attention. Carpets on landing shabby and walls marked especially in our room. Toilet flush needed attention, bath was grimy, washed soap trays ourselves. Breakfast was poor and not very nice. Bed and pillows were ok Noisy outside and inside. Staff in restaurant and reception were pleasant Overall if I’d paid for a cheap hotel I’d have expected some of the issues but I paid £130 for night with breakfast and feel robbed. Glad it was only one night and would say avoid if possible.
Eric, 1-night trip
Verified review

10/10 Exceptional

It was a good stay all round. Friendly and helpful staff.
Montgomery, 1-night trip
Verified review

10/10 Exceptional

We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great
Sylvie, 1-night trip
Verified review

10/10 Exceptional

We had a very comfortable stay, great location, friendly, helpful staff.
Hilary, 3-night trip
Verified review

8/10 Very good

Friendly staff good breakfast
Ciaran, 1-night trip
Verified review

8/10 Very good

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.
Andrew, 2-night trip
Verified review

10/10 Exceptional

Had a lovely stay here will return food was very good and bed very comfy
Davina, 1-night trip
Verified review

8/10 Very good

The room was clean and warm The breakfast was good ) buffet style) Staff helpful But the hotel is old and tired carpets etc need replacing couldn’t see a lift anywhere if you had needed one
Andrew, 2-night trip
Verified review

10/10 Exceptional

Couple's weekend

Friendly staff, large comfortable beds, powerful shower. Good selection at breakfast. Have stayed twice and would stay again.
Ruth, 1-night trip
Verified review

8/10 Very good

Hotel very clean, staff friendly, good breakfast, good location but building/decor getting tired.
Hilary, 2-night trip
Verified review

10/10 Exceptional

Fast freindly check in
Elaine, 1-night trip
Verified review

10/10 Exceptional

Really helpful and friendly staff. Especially the lady receptionist.
Jatinder, 1-night trip
Verified review

10/10 Exceptional

One night stay following a friends birthday party at the venue. The hotel delivered everything I expected and a very tasty breakfast.
Chris, 1-night trip
Verified review

6/10 Good

The location was good and ample parking. The property and facilities were however very dated throughout
Jenny, 1-night trip
Verified review

10/10 Exceptional

Lovely

A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.
Sital, 2-night trip
Verified review

10/10 Exceptional

Norwich

Very nice stay staff so kind and helpful lovely people food very good wonderful stay Very comfy
Irene, 3-night trip
Verified review

10/10 Exceptional

Simplistic check in courteous service throughout
Albino, 1-night trip
Verified review

10/10 Exceptional

A nice comfortable bed after a 5 hour journey could not fault the room 👍
Stewart, 1-night trip
Verified review

8/10 Very good

We arrived early at the hotel but fortunately for us our room was ready and available so we were able to access early. The staff on desk the were very helpfull and were able to provide us with additional teabags as requested. The room we had was an accessible room, it was very clean and tidy. There was air con in the room, only issue we had was that the temperature had been preset with no control to adjust. Breakfast was buffet style, help yourself. There was a very good selection available with a variety of teas and coffees from a coffee machine. We opted for a cooked breakfast which wasn't piping hot, but we find this is normally the case for breakfasts warmed under the counter. Other items included cereals, fruit, yogurts and pastries. We booked the hotel for an event that we attended there that evening. The hotel is dated but overall we enjoyed our stay.
Graham, 1-night trip
Verified review

8/10 Very good

Exactly what we needed for an overnight stay

Welcomed by Abbie and was very clear in her communication. Room was clean and tidy. Breakfast was just right to set us up for the day. Good location for local university campus.
Ian, 1-night trip