Lancaster (XQL-Lancaster Train Station) - 10 min drive
Carnforth Station - 11 min drive
Restaurants
McDonald's - 9 min walk
Holiday Inn Restaurant International - 1 min walk
The Bobbin - 4 min drive
The Keys - 4 min drive
Dominick's Catering - 5 min drive
About this property
Holiday Inn Lancaster, an IHG Hotel
When visiting Lancaster, Holiday Inn Lancaster, an IHG Hotel is a great choice to consider. Guests can visit the health club for a workout or grab a bite to eat at Hotel Restaurant, which serves British cuisine and is open for breakfast and dinner. A bar/lounge, a steam room and a children's pool are other highlights. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, Polish
At a glance
Hotel size
156 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children's pool
Playground
Children's menu
What to do
Bike rentals nearby
Hiking/biking trails nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (215 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Garden
Picnic area
Health club
Full-service spa
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 64
Wheelchair-accessible parking
5 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Travel cot
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Dining
Hotel Restaurant – This restaurant specialises in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 16.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster, an IHG Hotel Hotel
Holiday Inn Lancaster, an IHG Hotel Lancaster
Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster
Frequently asked questions
Does Holiday Inn Lancaster, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Lancaster, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Lancaster, an IHG Hotel?
Yes, there's a children's pool.
Are pets allowed at Holiday Inn Lancaster, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Holiday Inn Lancaster, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Lancaster, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Lancaster, an IHG Hotel and nearby?
Have fun with nearby activities such as cycling and hiking. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and a picnic area. Holiday Inn Lancaster, an IHG Hotel also has a garden.
Are there restaurants at or near Holiday Inn Lancaster, an IHG Hotel?
Yes, Hotel Restaurant offers British cuisine.
What's the area around Holiday Inn Lancaster, an IHG Hotel like?
Holiday Inn Lancaster, an IHG Hotel is located a short 14-minute walk from Lune Aqueduct.
Holiday Inn Lancaster, an IHG Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Dec 2024
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Dec 2024
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Julieanne
Julieanne, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
Dirty towel
Hotel was booked for convience and had used before. Booking in was straight forward. Room was closer to reception this time which was great. The only issue was that one large towel looked dirty like it had make up on with mascara. We did try to ring reception but the phone in the room didn’t work and when rang the hotel from my mobile it cut of twice after a long while no body answering . That was disappointing when was told any problems to call them. Yes I could off gone to reception , but I had had my shower and didn’t want to get dressed again to go out the room. Also there was no one at reception when we left early morning
Maxcine
Maxcine, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Manoj
Manoj, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2024
Owen
Owen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Derren
Derren, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Would stay again
Comfortable. Would stay again.
Neasha
Neasha, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
4 Dec 2024
Neil
Neil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
Tracey
Tracey, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
30 Nov 2024
Christmas parties more important than guests sleep
My overnight stay with my family was ruined as they had a Christmas party in a function suite right under our bedroom and played loud music until midnight. My son has special needs and got more distressed the later it got and he couldn’t get to sleep. When I explained this to the manager she said there was nothing she could do and couldn’t ask them to turn it down or stop early
David
David, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Standard holiday inn
Great hotel, friendly staff & busy.
Cheryl
Cheryl, 1-night family trip
Verified Hotels.com guest review
6/10 Good
23 Nov 2024
Great breakfast does not save IHG
Eds are still too hard. Shelves have not been dusted. Therefore marks on clothing laid there.
Discouraging factor for IHG members in that ifbooked from anywhere else IHG points cannot be claimed. This will discourage people from choosing IHG hotels.
Great breakfast.
Gareth
Gareth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
2 nights in November
Good value, not much more than Premier Inn opposite if ypu book in advance. Nice pool, steam room and sauna. Great buffet breakfast.
Steve
Steve, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Comfortable with a great breakfast
This place was great for getting into Lancaster.
It was clean, comfortable and had a lovely breakfast.
The only thing was, the double bed could have been a bit bigger.
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Perfect
Highly functional room with everything perfectly placed and all the amenities you would ever want to make for a comfortable and pleasant stay. The breakfast was lovely - highly varied with an amazing selection of gorgeous cheeses and meats, cereals, fruit, waffles, pastries etc plus the usual hot food selection. Tiny downside - I would have liked more veggie offerings.
Sarah
Sarah, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
5 Nov 2024
Duncan
Duncan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Darren
Darren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Doug
Doug, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Tom
Tom, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2024
A comfortable stay and good value for money.
We planned to visit the Lakes, but chose to stay in Lancaster and travel in because of the facilities and value for money. The swimming pool and spa was the main selling point. We all enjoyed the swimming pool but unfortunately the spa hot tub was not working.
The room was comfortable and clean. The bathroom looked new and clean, except for the old shower hose which had exposed plastic flex and black spots of mould. These are very cheap and easy to replace.
The breakfast was good and staff very helpful although at times they were slow to replenish items. Overall, a very pleasant stay with only a few small shortcomings.
Scott
Scott, 2-night family trip
Verified Hotels.com guest review
6/10 Good
30 Oct 2024
Great staff but average facilities for price
The family room was absolutely enormous for the 3 of us. Breakfast was quite chaotic with no cups or glasses, things having ran out plus the coffee machines not working. Also the pool was closed for maintenance and this was our main reason for choosing this hotel. We were given a free late checkout which was helpful
Katie
Katie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2024
Ok for a night’s stay
Reasonable hotel for a one night stay. Room & shower room / WC were ok, bed was comfortable. Not sure that AC worked to warm the room but there was a plug in electric radiator which was effective. Very good choice of room service food, which came quickly and was good. Breakfast not so good - no fried eggs in the buffet & scrambled egg was ‘solid’ & cold but bacon, sausage & tomatoes were ok. Plenty of free car parking.