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North Lakes Hotel And Spa

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Lunch and dinner served, local cuisine, al fresco dining
Indoor pool
Superior Family Room | Individually decorated, desk, iron/ironing board, free WiFi
Superior Family Room | Individually decorated, desk, iron/ironing board, free WiFi
Suite (Four Poster) | Individually decorated, desk, iron/ironing board, free WiFi

Overview of North Lakes Hotel And Spa

North Lakes Hotel And Spa

4.0 star property
4-star hotel with spa, near Penrith Castle

8.6/10 Fabulous

662 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Bathtub
Map
Ullswater Road, Penrith, England, CA11 8QT
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Lake District National Park - 3 min drive
  • Ullswater - 10 min drive
  • Yorkshire Dales National Park - 28 min drive

Getting around

  • Carlisle (CAX) - 38 min drive
  • Newcastle (NCL-Newcastle Intl.) - 79 min drive
  • Penrith Station - 9 min walk
  • Langwathby Station - 12 min drive
  • Lazonby & Kirkoswald Station - 18 min drive

Restaurants

  • The Rooster - 4 min walk
  • Dana Curry House - 14 min walk
  • Brunswick Yard - 14 min walk
  • New Squares Cafe - 14 min walk
  • The Courtyard - 15 min walk

About this property

North Lakes Hotel And Spa

North Lakes Hotel And Spa puts you a short five-minute drive from Lake District National Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a health club. The location and spacious guest rooms get great marks from fellow travellers.

Languages

Bulgarian, Croatian, Danish, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference space (732 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Grab bar near toilet

Languages

  • Bulgarian
  • Croatian
  • Danish
  • English
  • French
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • Breakfast costs between GBP 15.95 and GBP 19.95 for adults, and GBP 5.00 and GBP 8.00 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 January to 23 January:
  • Sauna
  • Swimming pool
The following facilities are closed for Christmas Day and New Year's Eve:
  • Dining venue

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for GBP 10 per person, per stay
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

Does North Lakes Hotel And Spa offer free cancellation for a full refund?
Yes, North Lakes Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at North Lakes Hotel And Spa?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at North Lakes Hotel And Spa on 18 Dec 2022 start from AU$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at North Lakes Hotel And Spa?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at North Lakes Hotel And Spa?
Yes, there's an indoor pool.
Are pets allowed at North Lakes Hotel And Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at North Lakes Hotel And Spa?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at North Lakes Hotel And Spa?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at North Lakes Hotel And Spa and nearby?
North Lakes Hotel And Spa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near North Lakes Hotel And Spa?
Yes, Penrith offers al fresco dining and local cuisine. Nearby restaurants include The Rooster (4-min walk), Dana Curry House (14-min walk) and Brunswick Yard (14-min walk).
What's the area around North Lakes Hotel And Spa like?
North Lakes Hotel And Spa is a short 9-minute walk from Penrith Station and 10 minutes' walk from Penrith Castle. Travellers give top marks for the hotel's prime location.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Comfortable stay
Lovely comfortable room at good price
Rebecca, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice hotel but poor staff comm's. marred visit
The hotel and facilities were fine but there is a definite disconnect between, automated systems and personnel as well as a disconnect between departments specifically conference facilities, reservations and reception. Incorrect charges and incorrect bookings following verbal confirmations marred my experience. Hoping that my next planned stay in February is less fraught with errors
Maurice, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous scandi-inspired hotel
Fabulous! Looks nothing from the outside but once you're through the front door you find yourself in a very stylish scandi-inspired hotel. A wonderful experience all round. Very welcoming staff. Restaurant is so good, amazing food
Alison, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Very good , staff at reception and dining were excellent, friendly and helpful. Food delicious and warm atmosphere
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ruth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We enjoyed our stay, but were disappointed that the sharing platter (main) which we wanted had been swapped with lower grade products and increased in price. Maybe update to the online menu to reflect what is served in the restaurant.
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice stay
Very comfortable, high quality stay. Contemporary style interior that had obviously been recently refurbished. Very nice Spa and great restaurant. We turned up with 2 bikes as we were cycling the C2C and fancied a bit of luxury and the staff were very accommodating and allowed us the store the bikes in one of their storage rooms.
Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hannah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neil, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jo, 1-night trip
Verified Hotels.com guest review