6/10 Good
18 Sept 2023
Underwhelmed
We were underwhelmed by our stay here, would we visit Durham again? Yes, Would we stay here again? No. I could rant about the car parking fee, but they do state it is not free, and the parking was good. We stayed for 4 nights and the cleaning of the room was well below our expectations, after the first night. Room was good, and the pizza and chips were excellent. Great location for the centre of town. Coffee at breakfast on the first two mornings was indescribable and opted for tea which wasn’t much better, and not much choice. Not much choice on the continental option, and not keen on sharing butter block and preserve jars with others. The porridge was not creamy, and assume it was made from a ready mix packet with water added. Cooked breakfast was good, and the usual choices. Staff were friendly. One lift was broken for most of our stay, leaving one lift, and we could not see any accessible stairs, which would of preferred to use as we were on the first floor. Room looked a bit dated, and room heating / cooling was difficult to set. Space for fridge, but one not in the room. Shower over bath, would of preferred a shower cubicle. Tight on toilet roll.
Keith
Keith, 4-night trip
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