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Radisson BLU Hotel Durham

4.0 star property
4-star hotel in Durham with spa and indoor pool

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Radisson BLU Hotel Durham

Photo gallery for Radisson BLU Hotel Durham

Indoor pool
Exterior
Junior Suite
Daily full breakfast (GBP 15.90 per person)
View from room

Overview of Radisson BLU Hotel Durham

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Parking available
  • Free WiFi
  • Connecting rooms available
Map
Frankland Lane, Durham, England, DH1 5TA
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

View all photos for Superior Room, River View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room, River View

  • River view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Premium Room, River View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

About this area

What's nearby

  • Durham University - 3 min drive
  • Beamish Open Air Museum - 15 min drive
  • Stadium of Light - 22 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 33 min drive
  • Durham (MME-Teesside Intl.) - 33 min drive
  • Durham Station - 9 min walk
  • Chester-le-Street Station - 10 min drive
  • Bishop Auckland Station - 17 min drive

Restaurants

  • Nadon Thai - 7 min walk
  • Akarsu Turkish Restaurant & Grill - 8 min walk
  • Zen - 14 min walk
  • Bill's Durham Restaurant - 9 min walk
  • Lebaneat - 10 min walk
Map

About this property

Radisson BLU Hotel Durham

Located near a train station, Radisson BLU Hotel Durham is a great choice for a stay in Durham. Guests can visit the spa to indulge in deep-tissue massages, body wraps or detox wraps, and local cuisine is served at Collage Restaurant, which is open for breakfast and dinner. An indoor pool, a bar/lounge and a health club are other highlights at this upmarket hotel. Fellow travellers say good things about the overall property condition.

Languages

English, French, German, Italian, Norwegian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 207 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 14 per night)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features

Spa

Lime House Spa has 4 treatment rooms. Services include deep-tissue massages, body wraps and detox wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Collage Restaurant – This fine-dining restaurant specialises in local cuisine and serves breakfast and dinner. A children's menu is available.
The Bar – This bar specialises in local cuisine and serves brunch and lunch. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.90 per person

Children & extra beds

  • Rollaway beds are available for GBP 20.0 per day

Parking

  • Self-parking costs GBP 14 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Durham Radisson BLU Hotel
Radisson BLU Durham
Radisson BLU Hotel Durham
Radisson Blu Hotel, Durham Hotel Durham
Radisson Durham
Radisson Durham
Radisson Blu Durham Durham
Radisson BLU Hotel Durham Hotel
Radisson BLU Hotel Durham Durham
Radisson BLU Hotel Durham Hotel Durham

Frequently asked questions

Does Radisson BLU Hotel Durham offer free cancellation for a full refund?
Yes, Radisson BLU Hotel Durham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Radisson BLU Hotel Durham?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Radisson BLU Hotel Durham?
Yes, there's an indoor pool.
Are pets allowed at Radisson BLU Hotel Durham?
Sorry, pets aren't allowed.
Is parking offered on site at Radisson BLU Hotel Durham?
Yes. Self-parking costs GBP 14 per night. Electric car charging is available.
What are the check-in and check-out times at Radisson BLU Hotel Durham?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Radisson BLU Hotel Durham and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Radisson BLU Hotel Durham also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Radisson BLU Hotel Durham?
Yes, Collage Restaurant offers local cuisine.
What's the area around Radisson BLU Hotel Durham like?
Radisson BLU Hotel Durham is a short 9-minute walk from Durham Station and 4 minutes' walk from Crook Hall and Gardens.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Underwhelmed
We were underwhelmed by our stay here, would we visit Durham again? Yes, Would we stay here again? No. I could rant about the car parking fee, but they do state it is not free, and the parking was good. We stayed for 4 nights and the cleaning of the room was well below our expectations, after the first night. Room was good, and the pizza and chips were excellent. Great location for the centre of town. Coffee at breakfast on the first two mornings was indescribable and opted for tea which wasn’t much better, and not much choice. Not much choice on the continental option, and not keen on sharing butter block and preserve jars with others. The porridge was not creamy, and assume it was made from a ready mix packet with water added. Cooked breakfast was good, and the usual choices. Staff were friendly. One lift was broken for most of our stay, leaving one lift, and we could not see any accessible stairs, which would of preferred to use as we were on the first floor. Room looked a bit dated, and room heating / cooling was difficult to set. Space for fridge, but one not in the room. Shower over bath, would of preferred a shower cubicle. Tight on toilet roll.
Keith, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent other than the bed
Well situated. Friendly staff. Good breakfast. Uncomfortable bed.
Lyndon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good Stay, Room for Improvement
Location was perfect - close to train station, dining, clubs, historical sites yet on the quieter side of the river. Room was large, comfortable and clean. Customer service not very inspiring and spa not very clean (especially locker area). Only one elevator was working. Overall a good stay, but had the potential to be so much better.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Very poor hotel
Terrible hotel very noisy, people walking past the room drunk and shouting between the hours of 3 and 4 in the morning! Car park is privately owned separate to the hotel both car charging stations out of order! And still had to pay £28 for the stay even though no charging was available
Jamie, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pamela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Long weekend
Had a great long weekend. Hotel is close enough to the city centre, while quiet enough beside the river. Lovely spot for a break. Spacious rooms, great service.
Brendan, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Ok
Perfectly acceptable for a night away but service at front desk wasn’t particularly friendly and reception on TVs wasn’t great either. Expected a little more for the price
Chris, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Disapointing stay
Air con in room was totally ineffective and breakfast was poor value for money Staff though were excellent and helpful
Geoff, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Upgraded
Upgraded our room and it was so nice and spacious.
Mark, 1-night trip
Verified Hotels.com guest review