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Crowne Plaza Hotel Queenstown, an IHG Hotel

4.5 star property
Mountain hotel in Queenstown City Centre with restaurant and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hotel Queenstown, an IHG Hotel

Exterior
Exterior
Suite, 1 Bedroom, Lake View
Bar (on property)
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Connecting rooms available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Internet in the lobby
  • Ski storage
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Babysitting
  • 24-hour business centre
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is AU$421
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

View from room

Standard Room, 2 Queen Beds, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 62 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

View from room

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

View from room

Standard Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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The price is AU$316
includes taxes & fees
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About the area

Map
93 Beach Street, Queenstown, Otago, 9300

What's nearby

  • Queenstown Beach - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 4 min walk - 0.4 km
  • Kiwi and Birdlife Park - 8 min walk - 0.7 km
  • Skyline Queenstown - 10 min walk - 0.8 km
  • Queenstown Gardens - 13 min walk - 1.1 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 13 min drive

Restaurants

  • ‪Fergburger - ‬3 min walk
  • ‪Patagonia Chocolates - ‬3 min walk
  • ‪Smiths Craft Beer House - ‬3 min walk
  • ‪Mrs. Ferg Beach Street - ‬2 min walk
  • ‪Madam Woo - ‬4 min walk

About this property

Crowne Plaza Hotel Queenstown, an IHG Hotel

Enjoy your visit to Queenstown with a stay at Crowne Plaza Hotel Queenstown, an IHG Hotel. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers say great things about the helpful staff and location.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Japanese, Malay, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 139 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 16 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (NZD 38.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • May offer priority ski access
  • Beach nearby
  • Hiking/biking trails nearby
  • Ski area nearby
  • Ice skating nearby

Working away

  • 24-hour business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Wired internet access is available in public areas for NZD 10 for 12 hours (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately NZD 38 for adults and NZD 20 for children
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 65.0 per night

Parking

  • Valet parking costs NZD 38.00 per night with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

Also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Hotel Queenstown
Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel
Crowne Plaza Hotel Queenstown, an IHG Hotel Queenstown
Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel Queenstown

Frequently asked questions

Does Crowne Plaza Hotel Queenstown, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Hotel Queenstown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Hotel Queenstown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Hotel Queenstown, an IHG Hotel?
Yes. Valet parking costs NZD 38.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Crowne Plaza Hotel Queenstown, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Crowne Plaza Hotel Queenstown, an IHG Hotel?
No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (1-min walk) and Skycity Queenstown Casino (4-min walk) are both nearby.
What is there to do at Crowne Plaza Hotel Queenstown, an IHG Hotel and nearby?
During the winter, enjoy nearby recreation such as ice skating and skiing, and return when the snow melts for hiking. Enjoy amenities such as a fitness centre, a picnic area and a garden.
Are there restaurants at or near Crowne Plaza Hotel Queenstown, an IHG Hotel?
Yes, there's an on-site restaurant.
What's the area around Crowne Plaza Hotel Queenstown, an IHG Hotel like?
Crowne Plaza Hotel Queenstown, an IHG Hotel is located near Queenstown Beach in Queenstown City Centre, a short 3-minute walk from Lake Wakatipu and 4 minutes' walk from Skycity Queenstown Casino. Travellers say that the area is walkable and ideal for skiing.

Crowne Plaza Hotel Queenstown, an IHG Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Will be back!
Great place to stay in Queenstown. Fantastic location with awesome views. Helpful staff. Would definitely return.
Lisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kamal, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carol, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with amazing views! Close proximity to tours, dining, shopping! Great value!
Nicole, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Tired
Requires an upgrade. Rooms are tired and not up to standard. Would look at another similar rated hotel option.
Darren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Craig B, 3-night trip
Verified Expedia guest review

8/10 Very good

Paul, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best Location at Queenstown
Amazing location,close to everywhere you like to go
Ali, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JM, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks for the great stay, particularly great check in service and the same man that checked us out he was awesome.
Bevan, 2-night family trip
Verified Expedia guest review

8/10 Very good

Had to fight for decent view despite being shown amazing pictures online. (Originally on first floor with view of an alley, which is hard to do when the property is on a picturesque bay on one side and has mountains on the other. Plus, we were off season, so felt like second class citizens having already paid through hotel.com.)
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff in the restaurant were absolutely gorgeous and made our stay!
Andres, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel with excellent friendly staff. Rooms were comfortable and always clean. Breakfast was good and Dinner was good as well although probably needs more of a selection. We will be back next year.
JAMES, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay & fantastic staff very accommodating & right in the heart of Queenstown
FELICIA, 7-night family trip
Verified Expedia guest review

2/10 Poor

Water damage, mould. Absolutely filthy and disgusting.
Megan Ashley, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location. Appreciated not having to put children in car as hotel was right in city. Staff very friendly, especially reception staff.
Kylie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location, easy access to all transports, including public bus right in front of the hotel.
Renato Lopes, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Xuan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Shane, 7-night trip
Verified Wotif guest review

10/10 Exceptional

Excellent daily breakfast and super convenient to all the downtown shops and restaurants.
Les, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

great location
Graeme, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Business trip Crown Plaza
Brilliant position right in town so easy walking to restaurants. View of the mountains, room was comfortable, staff were amazing actually. Every staff member was friendly and went out of their way to be helpful especially the staff looking after our conference room.
Julie, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5 star service everywhere in hotel, from check in to breakfast. In room menue was better before so we didnt have mains but 2 desserts were bliss. More easy in room dining options would have been great
Joanne, 3-night family trip
Verified Expedia guest review

8/10 Very good

Sawsan, 4-night trip
Verified Wotif guest review