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Sheraton Astana Hotel

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Bayterek Tower

Photo gallery for Sheraton Astana Hotel

Banquet hall
Exterior
Exterior
2 restaurants, breakfast served
Lobby lounge
In the heart of Astana, Sheraton Astana Hotel combines modern comfort and luxury. Unwind in the serene garden or rejuvenate at Sheraton Spa & Fitness, then enjoy a delicious meal at one of the two on-site restaurants. With free WiFi, an indoor pool and health club available to all guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Children's pool
  • 24-hour room service
  • 24-hour business centre
  • 11 meeting rooms
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is AU$189
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Living room

Premium Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 167 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Toilet with electronic bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 92 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Toilet with electronic bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Toilet with electronic bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Toilet with electronic bidet
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Syganak Street 60/1, Astana, Z05T6B0

What's nearby

  • Bayterek Tower - 11 min walk - 1.0 km
  • Kazakhstan Ministry of Foreign Affairs - 13 min walk - 1.1 km
  • Parliament of Kazakhstan - 16 min walk - 1.3 km
  • Astana Arena - 5 min drive - 4.3 km
  • EXPO 2017 - 6 min drive - 4.5 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 20 min drive
  • Astana Railway Station - 26 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Emiliya - ‬1 min walk
  • ‪Galmart - ‬10 min walk
  • ‪Mökki - ‬7 min walk

About this property

Sheraton Astana Hotel

When visiting Astana, Sheraton Astana Hotel is a great choice to consider. Guests can be pampered with spa services at the spa, and Emiliya, one of 2 restaurants, serves breakfast, lunch and dinner. An indoor pool, a health club and a fitness centre are other highlights at this luxurious hotel.

Languages

English, Russian
VISIBILITY

At a glance

Hotel size

    • 287 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

    • Pets allowed (1 total)*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • 2 restaurants
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • 11 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Health club
  • An indoor pool
  • Shopping centre on-site
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sheraton Spa & Fitness (limited services provided, booking required). The spa is equipped with a sauna. The spa is open daily.

Dining

Emiliya – This restaurant serves breakfast, lunch and dinner.
SALTER'S – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately KZT 18150 to 18150 for adults and KZT 9075 to 9075 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 PM and midnight can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KZT 11200.0 per night

Pets

  • Pets are allowed for an extra charge of KZT 45000 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Frequently asked questions

Does Sheraton Astana Hotel offer free cancellation for a full refund?

Yes, Sheraton Astana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Astana Hotel ?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Sheraton Astana Hotel ?

Yes, pets are welcome, with a limit of 1 total. There's a charge of KZT 45000 per accommodation, per stay.

Is parking offered on site at Sheraton Astana Hotel ?

Yes, there's free self and valet parking. Electric car charging is available.

What are the check-in and check-out times at Sheraton Astana Hotel ?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Sheraton Astana Hotel and nearby?

Sheraton Astana Hotel has a spa and an indoor pool, as well as a health club and a garden.

Are there restaurants at or near Sheraton Astana Hotel ?

Yes, there are 2 on-site restaurants.

What's the area around Sheraton Astana Hotel like?

Sheraton Astana Hotel is in Yesil District, a short 11-minute walk from Bayterek Tower and 13 minutes' walk from Kazakhstan Ministry of Foreign Affairs.

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Sheraton Astana Hotel Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel! Perfect location
Anastasia, 3-night trip

10/10 Exceptional

Amazing swimming pool and breakfast. Very helpful staff.
Timothy, 4-night trip

10/10 Exceptional

Staff is friendly and nice, good location, breakfast is very nice.
Olga, 4-night trip

10/10 Exceptional

Very convenient location and clean hotel. Good service.
Baurzhan, 3-night trip

10/10 Exceptional

Top notch
Excellent hotel, best staff and amazing food and beverage options.
Bhavin, 2-night trip

10/10 Exceptional

Great location in the heart of Astana. I was able to walk to all the sights. The breakfast buffet was fantastic!
Nikos, 3-night trip

10/10 Exceptional

Great Hotel
Great value for your money. The rooms are very nice, the food at the restaurants is good and the spa services are of high quality.
Ravi M, 2-night trip

10/10 Exceptional

Great hotel!
Beautiful hotel, great location, reception staff was very attentive, welcoming and friendly. Buffet was great. Will definitely recommend and return in the future!
Natalia, 5-night trip

10/10 Exceptional

A kettle in the room is amazing perk.
Veronika, 1-night trip

10/10 Exceptional

I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you.
Natalina M, 1-night trip

10/10 Exceptional

First but not last time.
Fantastic experience. Great service, and great rooms.
Rasmus Munk Slothus, 4-night trip

10/10 Exceptional

Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
Natalia, 2-night trip

10/10 Exceptional

All was good
Natalja, 2-night trip

10/10 Exceptional

No thanks.
Zhongwei, 3-night trip

4/10 Fair

Dated rooms and sub-par services
The room was very dated, furniture had numerous marks, one outlet did not work in the room. 100+ USD for a three-hour early check-in was charged, definitely not worth it. Sub-par customer service for a sub-par hotel. There are much nicer options in Astana for a similar price point, so I'd advise anyone against the Sheraton.
Philippe, 1-night trip

10/10 Exceptional

Andrej, 1-night trip

10/10 Exceptional

Cassidy, 3-night trip

10/10 Exceptional

ILYA, 4-night trip

10/10 Exceptional

Markus, 1-night trip

10/10 Exceptional

Georgy, 1-night trip

8/10 Very good

Kamal, 2-night trip

10/10 Exceptional

Aleksey, 2-night trip

10/10 Exceptional

Bruce, 1-night trip

10/10 Exceptional

KHNP, 3-night trip

10/10 Exceptional

Tong, 5-night trip