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DoubleTree by Hilton Hotel Cairns

Photo gallery for DoubleTree by Hilton Hotel Cairns

Exterior
Outdoor pool
King One Bedroom Suite | View from room
King Guest Room Water View | View from room
King One Bedroom Suite | In-room safe, desk, iron/ironing board, rollaway beds

Overview of DoubleTree by Hilton Hotel Cairns

DoubleTree by Hilton Hotel Cairns

4.5-star property
Waterfront hotel in Cairns Central Business District with outdoor pool and bar/lounge

8.4/10 Very good

1,019 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is AU$160
Price available on 29/1/2023
Map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870

Room options

About this area

What's nearby

  • In Cairns Central Business District
  • Cairns Esplanade - 1 min drive
  • Great Barrier Reef - 1 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 11 min drive
  • Freshwater Station - 15 min drive
  • Redlynch Station - 16 min drive
  • Cairns Station - 17 min walk

Restaurants

  • Splash Seafood Restaurant - 2 min walk
  • Barnacle Bill's - 2 min walk
  • The Raw Prawn - 2 min walk
  • Villa Romana Trattoria - 3 min walk
  • Gelocchio - 3 min walk

About this property

DoubleTree by Hilton Hotel Cairns

A great choice for a stay in Cairns, DoubleTree by Hilton Hotel Cairns is only 3.8 mi (6.1 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Atrium Restaurant, which serves breakfast and is one of 2 restaurants. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 237 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • On-site self-parking (AUD 10 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's pool

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 5 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1989
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Dining

Atrium Restaurant – This restaurant only serves breakfast.
The Vine Room – This bar overlooks the ocean. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for AUD 9.95 per 24-hour period (rates may vary)
  • Breakfast costs between AUD 29 and AUD 36 for adults, and AUD 22 and AUD 32 for children (approximately)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Renovations and closures

The property will be renovating from 16 January 2023 to 31 May 2023 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for AUD 100.0 per night

Parking

  • Self-parking costs AUD 10 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

Frequently asked questions

Does DoubleTree by Hilton Hotel Cairns offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Cairns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Hotel Cairns?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Cairns on 29 Jan 2023 start from AU$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Cairns?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Hotel Cairns?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at DoubleTree by Hilton Hotel Cairns?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Hotel Cairns?
Yes. Self-parking costs AUD 10 per night.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Cairns?
You can check in from 3 PM - midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton Hotel Cairns?
No, this hotel doesn't have a casino, but Reef Hotel Casino (12-min walk) and Cazalys Cairns (9-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Hotel Cairns and nearby?
Have fun with activities such as cycling, boat tours and kayaking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near DoubleTree by Hilton Hotel Cairns?
Yes, there are 2 on-site restaurants, featuring al fresco dining and ocean views. Nearby restaurants include Gelocchio (3-min walk), Grill'd (4-min walk) and Bagus indonesian traditional cuisine (5-min walk).
What's the area around DoubleTree by Hilton Hotel Cairns like?
DoubleTree by Hilton Hotel Cairns is located on the waterfront in Cairns Central Business District, a short 1-minute walk from Cairns Esplanade and 6 minutes' walk from Cairns Night Markets.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

7.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Mia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Okay fir short stay
Had a great view. Needs a bit of maintenance, doors hard to open, lights not working. Had mould in bathroom but it was very hard to dry anything with the rain. Breakfast not worth it.
James, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible, old and moldy hotel, Do not enter!
It was disgusting. Run away from this hotel. Horrible except experience. The rooms they put us in at the beginning had mold in the ceilings the stench was unbearable. When they finally put us in other rooms they at least didn’t have mold but they felt and smelled gross like unclean. The beds were so old and uncomfortable. It’s a very old hotel. I also booked two rooms with a balcony and only got one with a balcony, so they downgraded me. I contacted the front and they said to contact hotels.com for a refund. And then I got the run around. Hotels.com sent me a message saying they couldn’t refund me the difference because the hotel didn’t approve it. Excuse me, so either they put me in a moldy room or I refuse the moldy room get a downgrade and I don’t get a refund. Well at this point I’m upset with both hotels.com and doubletree. But I will get my refund be sure. And this place needs to get shut down or looked at by the health department, I can’t imagine the poor people that get put in these rooms and have to smell the unhealthy moldy fumes. So do yourself a favor and find anywhere else to stay but here.
Moldy ceiling room 1
Moldy ceiling room 1
Moldy ceiling room 2
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Double Tee by Hilton
The check in process was fast and efficient Very friendly staff and a lovely lobby with a superb tropical garden complete with fish .. Good to see and breakfast buffets operating again .. Very clean and comfortable room , although there was absolutely no mini bar in the room , not even a daft drink… But the room offered office space and other facilities, with a sideway view of the pool or a direct view of rooftops or units next door .. I would stay there again
Graeme, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Perfect for Cairns Esplanade
Very good Location. Hotel, Pool, Breakfast is very good. Only the room service has a big problem. Every day something else not cleaned or restocked.
Wolfgang, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sayed, 2-night trip
Verified Hotels.com guest review

6/10 Good

Margaret, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice ocean front rooms with balcony. Pool area was a bit dated but was still good to sit around with lots of lounge chairs.
Jenna, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful
It was amasing place closed to everything and stuff are nice..
Jimille, 3-night family trip
Verified Hotels.com guest review