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Hotel Imperial las Perlas

3.5 star property
Beachfront hotel with outdoor pool, near Puerto Cancun Marina Town Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Imperial las Perlas

On the beach
On the beach
Beach bar
Standard Double Room | Balcony view
Iron/ironing board, bed sheets

Reviews

6.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free parking
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is AU$162
includes taxes & fees
23 Dec - 24 Dec

Room options

View all photos for Standard Double Room

Iron/ironing board, bed sheets

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Daily housekeeping
  • 20 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 14 min walk
  • Puerto Cancun Marina Town Center - 15 min walk
  • Langosta Beach - 5 min drive
  • Tortuga Beach - 9 min drive
  • La Isla Shopping Mall - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Hiromi - ‬16 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Restaurante Käajal - ‬16 min walk
  • ‪Gran Puerto Marina - ‬16 min walk
  • ‪Las Hijas de la Tostada - ‬13 min walk

About this property

Hotel Imperial las Perlas

At Hotel Imperial las Perlas, you'll be a short five-minute drive from Puerto Cancun Marina Town Center and Plaza Las Americas. You can splash around at the outdoor pool, visit the coffee shop/cafe for a bite to eat or unwind with a drink at one of the 2 bars/lounges. Other highlights include a children's pool and a terrace. Fellow travellers love the helpful staff.

All-inclusive

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 115 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • On the beach

Services

  • 24-hour front desk

Facilities

  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

More

  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 210 for adults and MXN 140 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Frequently asked questions

Is there a pool at Hotel Imperial las Perlas?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Hotel Imperial las Perlas?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Imperial las Perlas?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Imperial las Perlas?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Imperial las Perlas?
No, this hotel doesn't have a casino, but PlayCity Casino (3-min drive) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
What is there to do at Hotel Imperial las Perlas and nearby?
Hotel Imperial las Perlas has 2 bars and an outdoor pool.
Are there restaurants at or near Hotel Imperial las Perlas?
Yes, there's an on-site restaurant.
What's the area around Hotel Imperial las Perlas like?
Hotel Imperial las Perlas is a short 15-minute walk from Puerto Cancun Marina Town Center and 14 minutes' walk from Playa Tortugas.

Hotel Imperial las Perlas Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

Not worth the price
On 3rd floor with no elevator, no fridge, lost power multiple times. Cable and internet not reliable. Older buildings with no real beach access to enjoy. Staff not to bright. Small pool with not nothing to do onsite
Jose, 6-night trip
Verified Hotels.com guest review

6/10 Good

It was ok, staff very nice.. no elevator if you have heavy luggage. Pool looked clean, drinks not good, food was ok. There is a public beach a 2 mnts walk but the water not so clear and has a lot of seaweed... the hotel has a small beach right in front of the marina where boat tours take olace so is not really private. A lot of ppl passing by.
nadia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great budget option
Older hotel right on the bay by the ferry to Isla Mujeres. Basic rooms but large and clean. The restaurant is not fancy but the food is excellent and the drinks are affordable. Fun Mexican music plays in the bar in the evening and the crowd is fun. It all quiets down by midnight. Nice pool, great staff, I had a very pleasant relaxing 2-day stay.
Alan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Good for 1 or 2 nights or if you have a car
Be aware that this hotel is like being in cuba (or worse). Let's state the positives: very clean...bar and restaurant employees are nice. First: reception: we arrived earlier than 3pm..they made us wait....for a long time and then give us the bracelets to go eat and drink. Never seen that kind of wait at reception before. Lunch: hamburgers, hot dogs and fries and a few extras (we were there for 2 nights thank God). Room was ready at 3pm. bellboy ensure we needed him for a/c and tv (the breakers were not on). Big large room. 2 double beds, 1 tiny 24 inch tiv, table with 4 charrs and a makup table. Bathroom with shower and door that hi the toilet...Very clean...but this hotel is VERY OLD. like cuban ones. Good tv channels. Pool is tiny and beach is unexistent...like 12 chairs ...they sacrificied beach to build the cancun sail...so if you are in the only restaurant you see people all day walking down to go for their catamaran excursion..then on their way back they use the outdoor bathrooms...so...no privacy at all...no beach not able to swim at all. Dinner: you have few choices in the buffet let me tell you we are not fussy but omg this is very basic...and NO desert (only one: 1st night jell-0 and second night rice puddintg). NO WINE at all. Not a real all inclusive you need to buy your own! very noisy no way we could sleep the security was not there to prevent noise at night. Breakfast is basic...all is basic. Bar from 11am to 10h30 pm. no entertainment nothing at all.
Isabelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Let me be blunt. It is old. It is in Mexico. Stop whining about it's age and the language barrier. Next "they only speak Spanish" no, they don't. The check in counter, gift shop, sissy, and a few others speak English and others pick up on key words. You need to stop expecting they cater only to you. People complained they only liked foreign people, or white people, or natives... They helped the people who were kind and those who tipped. Not much different than the states. If you side eye them and judge them before you even talk to them, expect the same, talking about you woman who was side eyeing workers and fellow guests. The "everything is broken" is also wrong. And the "no hot water" is only semi true. There is warm water that comes through old showers. "Rooms are the worst" is also false. It is obviously one much more filled but the space is great. You can enjoy the space and move about it as needed. "Beach is bad" this too is a semi true. It is still enjoyable unless you want a swim. There is a hammock in the water... Kinda interesting. The view is beautiful. "The dock ruins everything" actually I love it. Watching the boats, the smiles on people's faces, the bustle, so nice. "Food is bad" we only experienced 1 bad things, the nachos. The food is amazing. Tender meat, good veggies, pastas, so yummy burgers! Get the all inclusive! So worth it.the service is great! Sissy is the best! Say hi to get for me. Trust me she and the snack bar guy, and the lead breakfast server.
Leilani, 4-night trip
Verified Hotels.com guest review

8/10 Very good

This is a budget friendly place to stay. I was traveling with my niece and we felt safe. The food is good enough to not go hungry, but by no means a five star restaurant. The snack bar offers drinks, both alcoholic and non-alcoholic, nachos, fries, cheeseburgers, and hotdogs. Although it is an older hotel, it was clean and we felt safe. The staff was friendly for the most part, there's always 1 or 2 that don't like their job, lol. Check in was fast and easy. There is an onsite convenience store which we did visit nightly for chips and such. There is a desk in the lobby where you can purchase tours, Minerva was very kind and knowledgeable, and we had no issues with the tours we bought. If you are going for the first time, xcaret is definitely a tour I recommend! There are so many negative reviews on this place that we almost didn't stay here, but I'm glad we did. The only REAL issue i had was the shower head, it sprays hard like a bunch of little needles on your back, lmao. There is a bus stop right across the street from the hotel that takes you to the night clubs or market 28. We were out every day, so for us, this hotel was just fine. And they do have a nice clean pool and towel service.
Jenny Estella, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was great, mostly for Spanish speaking travelers. We had a nice time.
Charles, 4-night trip
Verified Travelocity guest review

2/10 Poor

Old hotel, no elevator, no amenities, super expensive, very bad service.
ovidio antonio, 4-night family trip
Verified Expedia guest review

8/10 Very good

Love that it’s so close to beach, room has no microwave or fridge. Also the catamarans leave from right in front off hotel, so always a lot of stuff going on. Wish there would have been a little more beach area to hotel and less seaweed. I stayed at this same place a few years ago, food has gotten better. Service was good room got cleaned every day, and everyone was very friendly
Heidi, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Rene Sanchez, 5-night trip
Verified Expedia guest review

2/10 Poor

The staff wasn’t friendly with African Americans. The room was dirty. The tv didn’t work the first night. The cable service was horrible. As in the show would freeze for hours. The water didn’t get hot in the shower. My stay was horrible.
Tabitha, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Faisal, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Nice folks
Ulises, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The place is beautiful and quite,,i like the place
JUDE GUIMBAOLIBOT, 2-night trip
Verified Expedia guest review

2/10 Poor

The stay here was below standards. But let me start by saying is wonderful ‼️ However the hotel its self is definitely run down an need a masive make over. I had no hit water at all the whole time we stayed. I had to keep going down to let them know. When i day no hit water nothing was coming down the cold water trickled out. The beach is nonexistent they dont even bother to clean the mounds of seed weed they just let it pile up. We had to walk like 4 hotels down to use the beach. They built a dock for boats which takes up the whole beach front which they dont mention. Pictures are definitely deceiving. Check in was a mess took a whole hour to check in nobody spoke english except two people an they both was on night shift. I occurred $100 trying to use goggle translator. The fact i paid for all inclusive an they just kept recycling the food is crazy. Soda was flat if u wanted a can had to pay for it . All inclusive means just that everything food an drink.They need to remove this off expedia
tarynn, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Hiden Gem!!
Jill Kimberly, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Looked like a villa , beautiful property. Great rooms. Great staff and service was awesome!
Arturo Morales, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall it was a very good stay, it is located directly on the beach, within walking distance to lots of stores and restaurants. The hotel zone is a really safe area and you can grab one of the electric scooters and explore the area, or Uber or get a taxi. The hotel itself was decent, although there could be some updates and fixes to the rooms. The AC was very cold and the bathrooms were nice, there was a great view of the ocean too. The staff were all very friendly and accommodating, especially those working the buffets and the bar. Sissy gets 5 stars also, she was awesome and very helpful. If you get a chance take one of the boat tours to isla mujeres (which leaves right from the beach on the hotel property) it was very affordable and it was a lot of fun. Just know what you are getting if you book this hotel since it is a touristy beach resort: there are some flaws with the rooms, there are a ton of people everywhere, not everyone speaks English but most do, the food was okay (it is a buffet so don’t expect Michelin star food), and there are a ton of people living there looking to take advantage of all the tourists. Allow yourself to have fun and don’t nitpick the little things.. besides, there’s free booze and beautiful beaches
Thomas, 9-night romance trip
Verified Expedia guest review

6/10 Good

Good in general for the price of 270 all inclusive, the noise was high in night, too many kids in the pool. May b good if you have kids
Waseem, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Quiet not a resort
Vita, 7-night trip
Verified Expedia guest review

2/10 Poor

Place has very ridiculous policies and very limited all inclusive
jaime, 3-night family trip
Verified Expedia guest review

8/10 Very good

Eira, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff, clean, quiet, good location with nice quiet public beavh close.
Erica, 7-night trip with friends
Verified Expedia guest review

2/10 Poor

Difícil la comunicación con el hotel. Los agentes de Expedía llamaron en varias ocasiones para confirmar un cambio de fecha solamente y la primera vez no había alguien que hablara inglés, increíblemente, terminaron cortando la llamada. Siguiente intento, el manager no estaba en el momento. Como es posible que no haya alguien que hable inglés o un manager que pueda solucionar algún imprevisto a los huéspedes. Finalmente, no quisieron cambiar la fecha. No estábamos pidiendo reembolso, simplemente un cambio de fecha. No recuerdo!
Cris, 1-night family trip
Verified Expedia guest review

8/10 Very good

Mario, 4-night trip
Verified Expedia guest review