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The Pelham London - Starhotels Collezione

Luxury hotel with 2 bars/lounges, near Natural History Museum

  • Free WiFi
From
A$400

Image gallery

  • The Mews Suite - Guest Room
  • The Mews Suite - Guest Room
  • Executive Room - Bathroom
  • Superior Double Room - Bathroom
  • The Mews Suite - Guest Room
The Mews Suite - Guest Room. Image 1 of 46.
1 / 46The Mews Suite - Guest Room
15 Cromwell Place, South Kensington, London, SW7 2LA, England, United Kingdom
8.8.Fabulous.
  • great location, friendly helpful staff, pricey but this is London and a good quality…

    Oct. 19, 2019

  • Lovely hotel. Very convenient location being across the road from the station. Lots of…

    Jan. 8, 2019

See all 227 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Transport options
Convenient
Safe
Dining options
  • Free WiFi
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 52 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness center
  • Business center

What’s around

  • In London City Centre
  • Natural History Museum - 3 min walk
  • Victoria and Albert Museum - 4 min walk
  • Imperial College London - 6 min walk
  • Harrods - 12 min walk

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Enter dates for 2 guests

Guests
  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Triple Room
  • Executive Room
  • Junior Suite
  • King Suite
  • The Mews Suite

What’s around

Landmarks

  • In London City Centre
  • Natural History Museum - 3 min walk
  • Victoria and Albert Museum - 4 min walk
  • Imperial College London - 6 min walk
  • Harrods - 12 min walk

Getting around

  • Heathrow Airport (LHR) - 22 min drive
  • London City Airport (LCY) - 47 min drive
  • Gatwick Airport (LGW) - 79 min drive
  • Luton Airport (LTN) - 45 min drive
  • West Brompton Station - 21 min walk
  • Kensington (Olympia) Station - 4 min drive
  • London Imperial Wharf Station - 4 min drive
  • South Kensington Underground Station - 1 min walk
  • Gloucester Road Underground Station - 9 min walk
  • Knightsbridge Underground Station - 16 min walk
map
See on map
15 Cromwell Place, South Kensington, London, SW7 2LA, England, United Kingdom

At a glance

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in rooms

Parking

  • No onsite parking
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service

Things to do

  • 24-hour fitness facilities

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 570
  • Conference space size (meters) - 53

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Fireplace in lobby

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Trattoria - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 24 for adults and GBP 12 for children (approximately)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted.

Also known as

  • Pelham Hotel London
  • The Pelham Hotel
  • The Pelham Starhotels Collezione
  • The Pelham London - Starhotels Collezione Hotel
  • The Pelham London - Starhotels Collezione London
  • The Pelham London - Starhotels Collezione Hotel London
  • Pelham Hotel
  • Pelham London
  • The Pelham Hotel London, England
  • Pelham Starhotels Collezione Hotel London
  • Pelham Starhotels Collezione Hotel
  • Pelham Starhotels Collezione London
  • Pelham Starhotels Collezione
  • The Pelham – Starhotels Collezione London

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Pelham London - Starhotels Collezione does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, La Trattoria offers Italian cuisine. Nearby restaurants include Rocca di Papa (3-min walk), Dozo Sushi (3-min walk), and Franco Manca (4-min walk).
  • The Pelham London - Starhotels Collezione has 2 bars and a 24-hour fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    This is a very charming hotel. The staff is very friendly. Close to a lot of great shops and restaurants

    3 night romance trip, Mar. 13, 2020

    Verified Expedia guest review

  • 6.0.Good

    Reasonable, but dated.

    While the lobby and bar area of the hotel were really quite swish, the rooms and overall decor of the hotel was tired and dated. The rooms were of reasonable size, but nothing in comparison to competing hotels in the area.

    Andrew J, 4 night trip, Mar. 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful location

    The location of the hotel is perfect. There is an Underground station right across the street. The Natural History Museum was a block away. The hotel itself is an older building. It has plenty of charm but also some evidence of moisture damage to the woodwork in the bathroom. The room was fine, everything that was needed was there. The concierge tried to be helpful but seemed inexperienced. Staff was friendly and helpful.

    3 night trip, Feb. 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Pelham - The Place I will Stay at again.

    Really enjoyed this hotel stay. It's a comfortable hotel with attentive staff. The room is spacious, nice-smelling, clean, with a spacious (for UK/Europe) and clean bathroom. Water pressure could be higher but it was serviceable. Nice touches include Red apples and Red chocolates at the Front Desk, which is serviced 24-hours a day. Complimentary umbrellas at the main entrance are really helpful in London's wet weather. Classic interiors and common spaces like the drawing room add a touch of class.It's very well-located just opposite South Kensington underground station, with plenty of eateries all around including burgers, cafes, Pret A Manger, Paul's, Pizza.

    5 night family trip, Feb. 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I love The Pelham! 4th time I’ve stayed and it is great.

    Leslie, 2 night family trip, Feb. 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel in great location.

    This is a lovely hotel with kind, attentive staff. Awesome location near the museums. The South Kensington Underground station is across the street with direct service to Heathrow. We'll be back.

    Trina, 2 night trip, Feb. 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely little boutique hotel in a great location! Very walkable for the museums and nearby the South Kensington tube station for exploring more of London :)

    6 night family trip, Jan. 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Home away from home!

    It’s a home away from home for me! Five stars! The service is amazing you feel like you’re in a home! Each rooms decor is different you feel like you’re in a whole new world each time you stay! Highly recommended! I always come back! The location is perfection! The staff beyond friendly! The decor to die for! I love it here!

    Courtenay, 1 night trip, Dec. 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We thoroughly enjoyed our stay at the Pelham Hotel, the location, friendly and welcoming staff and the overall charm of the hotel made this one of our favorite hotels

    3 night family trip, Dec. 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic!

    Fabulous cozy boutique hotel in a great location. Highly recommended!

    Sara, 1 night trip, Dec. 15, 2019

    Verified Hotels.com guest review

See all 227 reviews