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The Portobello Serviced Apartment

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Iron/ironing board, free WiFi, bed sheets
Exterior detail
Split level One Bedroom Apartment | Private kitchenette | Full-sized fridge, microwave, stovetop, electric kettle
Standard Studio | Living room | Flat-screen TV, heated floors
Bathroom shower

Overview of The Portobello Serviced Apartment

Entire apartment

The Portobello Serviced Apartment

3.0 star property
3-star apartment, convenient for Royal Albert Hall

8.2/10 Very good

17 verified guest reviews

Property highlights

  • Kitchenette
  • Free WiFi
  • Non-smoking
  • Refrigerator
37 Chepstow Villas, London, England, W11 3DP
Main amenities
  • 15 smoke-free apartments

Room options

About this area

What's nearby

  • In Royal Borough of Kensington and Chelsea
  • Royal Albert Hall - 32 min walk
  • Natural History Museum - 39 min walk
  • Marble Arch - 40 min walk
  • Kensington Gardens - 1 min drive
  • Kensington High Street - 4 min drive
  • Kensington Palace - 5 min drive
  • Imperial College London - 5 min drive
  • Olympia Conference and Exhibition Centre - 4 min drive
  • Madame Tussauds Wax Museum - 6 min drive
  • Victoria and Albert Museum - 7 min drive

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • London (LTN-Luton) - 41 min drive
  • London (LCY-London City) - 54 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • London Shepherd's Bush Station - 22 min walk
  • London (QQP-Paddington Train Station) - 25 min walk
  • London Paddington Station - 27 min walk
  • Notting Hill Gate Underground Station - 9 min walk
  • Holland Park Underground Station - 11 min walk
  • Ladbroke Grove Underground Station - 12 min walk


  • Granger & Co - 6 min walk
  • Farm Girl Cafe - 1 min walk
  • Ladbroke Arms Kensington - 8 min walk
  • Sun in Splendour - 4 min walk
  • The Prince Albert - 6 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Portobello Serviced Apartment

At The Portobello Serviced Apartment, you'll be within a 15-minute drive of Big Ben and Royal Albert Hall. Conveniences such as kitchenettes are in all apartments, along with flat-screen TVs and rainfall showerheads. The property is only a short walk to public transportation: Notting Hill Gate Underground Station is 9 minutes and Holland Park Underground Station is 11 minutes.



Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Safe, Clean and Legal (Quality in Tourism - UK)
This information is provided by our partners.

At a glance


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your passport after booking
  • Guests are recommended to download the property's DUVE mobile app before check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • No pets or service animals allowed

Property amenities


  • Free WiFi

Parking and transport

  • No on-site parking available


  • Cookware/dishes/utensils
  • Electric kettle
  • Fridge (full size)
  • Microwave
  • Stovetop


  • Bed sheets provided


  • Shower
  • Hairdryer
  • Rainfall shower head
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floors


  • Flat-screen TV


  • Ceiling fan
  • Heating


  • No pets or service animals


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • In the shopping district

Safety features

  • Smoke detector


  • 15 rooms

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe, Clean and Legal (Quality in Tourism - UK).


<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

The Portobello Serviced
The Portobello Serviced Apartment London
The Portobello Serviced Apartment Apartment
The Portobello Serviced Apartment Apartment London

Frequently asked questions

Does The Portobello Serviced Apartment offer free cancellation for a full refund?
Yes, The Portobello Serviced Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Portobello Serviced Apartment?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at The Portobello Serviced Apartment?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Portobello Serviced Apartment?
Sorry, there's no on-site parking at The Portobello Serviced Apartment.
What are the check-in and check-out times at The Portobello Serviced Apartment?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
Does The Portobello Serviced Apartment have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around The Portobello Serviced Apartment like?
The Portobello Serviced Apartment is a short 9-minute walk from Notting Hill Gate Underground Station and 13 minutes' walk from Kensington Gardens.



Very good






Property conditions & facilities


10/10 Exceptional

Christina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The apartment was very clean, comfortable, and convenient. I very much enjoyed my stay there, the only drawback was that the wifi was not consistent - I only had to work from the apartment for 3 hours and wasn't able to connect that whole time (though later when I was relaxing, Netflix didn't seem to be an issue).
6-night business trip
Verified guest review

6/10 Good

Footbed, 2-night trip
Verified guest review

8/10 Very good

Tiny apartment but suitable for short stay. Location fantastic. Would be nice if there was a proper door handle as the door is very hard to pull close with the metal "Lip" type handle. Check in was easy and uncomplicated.
Christine, 5-night trip
Verified Expedia guest review

4/10 Fair

HOT room even in Springtime.
The apartment was very cute and certainly sufficient for a month long stay. BUT I would never stay here again and in fact had to check out early. The room was HOT and I mean HOT. Temps were only in the 70s at the most and the little ceiling fan did nothing to move air and cool off the room. It was hard to sleep. We left the window open but the blind kept breaking and so we Couldn’t pull it up to get better air into the room at night. The room smelled like someone had left an onion in it and was almost nauseating when you opened it each time. Mgmt was told and did nothing. Mind you it was a small refrigerator that could have been replaced for the cost of one night in the room and they did nothing. In fact when told they acted like I was crazy. My sister was with me a couple nights and my daughter for a few and they both agreed that the stench when you opened the door was awful. The location was wonderful even with all the construction. Beware though - NO LIFTS - we were on the 3rd floor It’s a lot of stairs to haul Luggage.
Julie, 25-night trip
Verified guest review

10/10 Exceptional

We stayed in a building fairly recently renovated. Attractive, clean, great location just off Portobello Road and about 5-8 minute walk from Nottinghill Gate tube station. Studio apartment small my US standard but average for Europe. I will be a repeat customer!
Susan, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 4-night trip
Verified guest review

8/10 Very good

The Hotel was good. only one thing to complain is the guess who live above me are very annoying walking middle of the night and early in the morning. I can't sleep well for 4 days.
7-night trip
Verified guest review

8/10 Very good

Fancy digs, small space
Be prepared: very small space. I actually couldn't open my suitcase all the way unless I put it on the bed. The building itself is very modern, and the flat feels brand new. I was lucky enough to get a first floor flat with a balcony. But I actually don't like how they don't let you know or let you choose what type of flat / floor you'll be on when booking. You could end up on lower ground, no balcony, or 2nd floor +. There will be street noise, but I used fans overnight, and it was fine. It was fine for a week, if you don't plan to cook or need a lot of space.
Erin, 7-night trip
Verified guest review

10/10 Exceptional

Superb apartments, very clean and homely
This is what I would term a 5 star accomodation! Everything was superb, can’t fault anything. Just superb!
4-night trip
Verified guest review