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The Milestone Hotel

5.0 star property
Luxury hotel with 2 bars/lounges, near Kensington High Street

Photo gallery for The Milestone Hotel

Exterior
32-inch LCD TV with digital channels, TV, DVD player
Coffee/tea maker
Suite (7) Master)
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Tucked away near Kensington Palace, The Milestone Hotel offers a tranquil retreat with a fireplace in the lobby and 2 charming bars. Indulge in rejuvenating spa treatments or take advantage of the gym and indoor pool.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
  • Connecting rooms available
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Spa services
  • Babysitting
  • 24-hour business centre
  • Business centre
  • Meeting rooms

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
The current price is AU$1,287
includes taxes & fees
14 July - 15 July

Room options

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Park View

Junior Suite, Park View

Junior Suite, Park View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (7) Master)

Suite (7) Master)

Suite (7) Master)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 King Bed, Park View

Deluxe Twin Room, 1 King Bed, Park View

Deluxe Twin Room, 1 King Bed, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (King/Twin)

Deluxe Twin Room (King/Twin)

Deluxe Twin Room (King/Twin)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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9.2 out of 10, Wonderful, 1,770 reviews
The price is AU$533
includes taxes & fees
27 July - 28 July
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About the area

Map
1 Kensington Court, London, England, W8 5DL

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Kensington Gardens - 1 min walk - 0.0 km
  • Kensington Palace - 5 min walk - 0.4 km
  • Royal Albert Hall - 9 min walk - 0.8 km
  • Harrods - 4 min drive - 2.0 km

Getting around

  • Heathrow Airport (LHR) - 35 min drive
  • London (LTN-Luton) - 44 min drive
  • Farnborough (FAB) - 47 min drive
  • London (LCY-London City) - 57 min drive
  • Gatwick Airport (LGW) - 88 min drive
  • London Paddington Station - 24 min walk
  • Kensington (Olympia) Station - 24 min walk
  • London (QQP-Paddington Train Station) - 24 min walk
  • High Street Kensington Station - 6 min walk
  • Gloucester Road Underground Station - 12 min walk
  • Queensway Underground Station - 13 min walk

Restaurants

  • ‪Bertie's Bar - ‬2 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Flat Iron - ‬3 min walk
  • ‪Zaika - ‬1 min walk
  • ‪Min Jiang - ‬2 min walk

About this property

The Milestone Hotel

The Milestone Hotel offers a fantastic location, putting you a short five-minute walk from Kensington High Street and Kensington Gardens. Guests can indulge in massages, facials or body treatments, and Chenestons serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: High Street Kensington Station is 6 minutes and Gloucester Road Underground Station is 12 minutes.

Languages

Afrikaans, Arabic, Bulgarian, Chinese (Mandarin), Czech, Dutch, English, Estonian, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

More about this property

VISIBILITY

At a glance

Hotel size

    • 62 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Babysitting*

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms

Parking

    • On-site valet parking (GBP 65 per night)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1884
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Georgian architecture

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet and WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Local maps
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Chenestons – This fine-dining restaurant serves lunch and dinner.
Stables Bar – On-site pub.

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: GBP 100 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for GBP 0 per stay (rates may vary)
  • English breakfast is offered for an extra charge of approximately GBP 50 for adults and GBP 39 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 500.00 per stay
  • Pets are allowed for an extra charge of GBP 50.00 per accommodation, per night

Parking

  • Valet parking costs GBP 65 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Eurocard, Barclaycard
Cashless transactions are available.
Property Registration Number CMP62944

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London
HELP_OUTLINE

Frequently asked questions

Does The Milestone Hotel offer free cancellation for a full refund?

Yes, The Milestone Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Milestone Hotel?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Milestone Hotel?

Yes, pets are welcome. There's a charge of GBP 50.00 per accommodation, per night, and there's also a deposit of GBP 500.00 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Milestone Hotel?

Yes. Valet parking costs GBP 65 per night.

What are the check-in and check-out times at The Milestone Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at The Milestone Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a fitness centre. The Milestone Hotel also has spa services.

Are there restaurants at or near The Milestone Hotel?

Yes, Chenestons offers al fresco dining.

Does The Milestone Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around The Milestone Hotel like?

The Milestone Hotel is in London City Centre, a short 6-minute walk from High Street Kensington Station and 11 minutes' walk from Hyde Park.

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The Milestone Hotel Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Bar
Location
Breakfast
Restaurant
Bathroom
Bed
Food
Shower

What guests liked

  • Breakfast options were varied and of high quality with generous portions. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Deserving of its reputation

Beautiful hotel full of history. Great views of Kensington Park and stones throw from Kensington High St. Staff are highly trained and service very good. Doorman is exceptional and friendly. Recomended and deserving of its reputation
Adam, 1-night trip

10/10 Exceptional

Great stay in a classic hotel
Scott, 1-night trip

10/10 Exceptional

Friendly staff and clean rooms in a great location.
John, 4-night trip

10/10 Exceptional

A nice hotel
Massoud, 2-night trip

10/10 Exceptional

Perfect location and excellent service. Would definitely come back, highly recommended, we really enjoyed our stay at the Milestone!
Ana, 4-night trip

10/10 Exceptional

We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!
Patricia, 4-night trip

10/10 Exceptional

Fab stay in Milestone - always a great service

It was such an amazing stay! Their service and customer service was amazing!!
Rubyni, 2-night trip

10/10 Exceptional

Huge character. Great staff. Stables Bar is superb.
Iain, 2-night trip

10/10 Exceptional

Overall probably the best Hotel experience in London over 30 years of visiting regularly on business. This small British hotel is top notch. Literally right across the street from Kensington Palace and Hyde Park. Friendly staff, convenient shops and restaurants surround. The room was modernized with walk in closet and heated bathroom floors. Very spacious for London. Great onsite restaurant. Just great overall. It is a 5 star experience in every way!
robert, 4-night trip

10/10 Exceptional

My stay here was wonderful. The staff is attentive and gracious, seeing to a guest’s every need. I was delighted to see when I returned to my room in the evening each day that it was all prepared for a relaxing evening (light music playing, slippers laid out, a lit candle by the bath, etc). The rooms are spacious and well-appointed. If you cannot find something, the front desk has it and is eager to help. The location is easily accessible by public transportation and, of course, is across from Kensington garden, a wonderful green space to walk around.
Greg, 5-night trip

10/10 Exceptional

Small but clean and quiet
Massoud, 12-night trip

10/10 Exceptional

Lovely hotel, friendly and attentive staff, excellent location! Would definitely stay here again.
Carrie, 3-night trip

10/10 Exceptional

Milestone during christmas

Excellent service and attention - we Will Come back
Michael, 3-night trip

10/10 Exceptional

Outstanding service. Great room.
Nancy, 4-night trip

10/10 Exceptional

One of the best hotels in London

Great people at a great hotel. Great location.
Jorge, 3-night trip

10/10 Exceptional

We absolutely love this hotel. The staff are amazing, friendly and efficient and can’t do enough to help. We’ve stayed twice now and both times they exceeded our expectations. Breakfast is the best! Try the pancakes … delicious ❤️❤️. It genuinely feels like you are going home when you go back to this hotel, you get a personal service here you don’t see often these days and we didn’t even have to give our room number as the staff memorise your name and which room you are in!! We will definitely be staying here every time we visit London 👌👌❤️❤️
Marion, 2-night trip

10/10 Exceptional

Not only would I stay here again but I would highly recommend it to family and friends! Staff was proactive and friendly. Room was impeccable. Proximity to Hyde Park a bonus!
Kaitlin M., 3-night trip

10/10 Exceptional

Perfection!
Shelby, 4-night trip

10/10 Exceptional

The Milestone is by far my favorite hotel in London. The neighborhood is almost as wonderful as the hotel staff.
Jeremy, 4-night trip

10/10 Exceptional

Absolutely incredible hotel — would give it more stars if I could! The service from staff was the best in the business. Would go back anytime we are near London.
Carolyn, 3-night trip

10/10 Exceptional

The Milestone is simply wonderful, all of the personal are very very professional, so attentive to ones wishes Bravo to the Milestone
Ronald, 1-night trip

10/10 Exceptional

The milestone is a truly lovely hotel. The decor is exquisite and the staff is second to none. They worked very hard to make our stay lovely and accommodated our every request. We would definitely go back again. The in-house bar is terrific and a nice place to cap off a long day. This hotel deserves its 5-star rating!
Elizabeth, 2-night trip

10/10 Exceptional

Fantastic property
Caryn, 2-night trip

4/10 Fair

Beautiful hotel But shower Beth room problem Not safety
Jinwon, 3-night trip

10/10 Exceptional

Staff was great!
Rebecca, 6-night trip