When you stay at Crowne Plaza Auckland, an IHG Hotel, you'll be in a fantastic location, only a five-minute walk from Sky Tower and Queen Street Shopping District. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Aria Restaurant and Bar, which serves breakfast, lunch and dinner. Other features include a bar/lounge and a sauna. Fellow travellers say great things about the helpful staff and location. Public transportation is close by: Gaunt Street Tram Stop is only 14 minutes on foot.
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (NZD 30 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Children's menu
What to do
Golfing nearby
Working away
24-hour business centre
10 meeting rooms
Computer station
Conference centre (10118 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
Sauna
Vegetarian dining options
At least 80% of lighting from LEDs
No plastic drinking straws
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Thin carpet in room
Room amenities
Be entertained
LCD television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Pillow menu
Premium bedding
Free cot/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Special features
Dining
Aria Restaurant and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 38 for adults and NZD 19 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 per cent
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for NZD 65.0 per night
Parking
Self-parking costs NZD 30 per day
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel
Frequently asked questions
Does Crowne Plaza Auckland, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Auckland, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Auckland, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Auckland, an IHG Hotel?
Yes. Self-parking costs NZD 30 per day. Electric car charging is available.
What are the check-in and check-out times at Crowne Plaza Auckland, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Crowne Plaza Auckland, an IHG Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (4-min walk) is nearby.
What is there to do at Crowne Plaza Auckland, an IHG Hotel and nearby?
Crowne Plaza Auckland, an IHG Hotel has a 24-hour fitness centre and a sauna.
Are there restaurants at or near Crowne Plaza Auckland, an IHG Hotel?
Yes, there's an on-site restaurant, Aria Restaurant and Bar.
What's the area around Crowne Plaza Auckland, an IHG Hotel like?
Crowne Plaza Auckland, an IHG Hotel is in Auckland Central Business District, a short 13-minute walk from Auckland Ferry Terminal and 3 minutes' walk from Sky Tower. Travellers say that the area is walkable and good for shopping.
Crowne Plaza Auckland, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Great hotel
Great hotel, central location
brett
brett, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
15 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Ethan
Ethan, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Nice hotel
Central location within walking distance to the city
The bar closes very early
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Close to downtown and Weta Workshop
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
S
S, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Deborah
Deborah, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Good hotel, friendly and supportive staffs. Just try to avoid your group during breakfast
Tuan
Tuan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
So kind…
They knew it was our anniversary and gave us a bottle of champagne to celebrate! They were kind and helpful. Wonderful breakfast!
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Living It Up Down Under!!
I was fortunate enough to stay here during vacation and I definitely made the right choice! The centralized location, the level of care and excellent customer service from every staff member I interacted with made it hard to leave. My room was clean and comfortable, with all the amenities I could want. Mo, the concierge, was very kind in sharing recommendations and making activities/ tour reservations for me. The food was great; the daily happy hour was fun and very reasonably priced. The cherry on top was the on-site mall for all your last minute shopping needs. I'm very much looking forward to my return.
Marilynn
Marilynn, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
Great value for money and friendly staff
Room was great as well
They have road works as a bit of a challenge but did affect our stay.
karl
karl, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sept 2024
Clive
Clive, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
15 Sept 2024
Rachel
Rachel, 1-night trip
Verified Expedia guest review
8/10 Very good
14 Sept 2024
Arvind
Arvind, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Sept 2024
Michael
Michael, 1-night trip
Verified Expedia guest review
8/10 Very good
12 Sept 2024
Good location
Darwin
Darwin, 1-night romance trip
Verified Expedia guest review
8/10 Very good
11 Sept 2024
Janelle
Janelle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Sept 2024
Excellent 1 night stay for the price. Comfy bed, clean and tidy room. Some of the furniture becoming a little dated ie: tear in the chaise but overall very comfortable with our visit and will definitely return.
Karen
Karen, 1-night romance trip
Verified Wotif guest review
8/10 Very good
8 Sept 2024
Terri
Terri, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Conveniently located. Easy walk to the city center. Lots to do nearby as well.
Jennell
Jennell, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
First time traveling to New Zealand with my toddler. But the way the staff helped me made the whole experience one to remember.
ruth
ruth, 6-night family trip
Verified Expedia guest review
6/10 Good
28 Aug 2024
Xx
Ricardo Antonio
Ricardo Antonio, 2-night trip
Verified Expedia guest review
6/10 Good
27 Aug 2024
Place needs a a big upgrade. Rooms are a bit old and needs a big renovation or makeover. Downstairs smelt like curry everyday which was so bad in a way not sure where it was coming from. It’s real busy and can be loud if you prefer quiet and peace.
Sam
Sam, 8-night romance trip
Verified Expedia guest review
6/10 Good
25 Aug 2024
Location excellent
Rodney
Rodney, 4-night trip with friends
Verified Wotif guest review
10/10 Exceptional
24 Aug 2024
Our stay at the crown plaza was pleasant. The rooms (although a bit outdated) were clean, the first time housekeeping came around my son forgot to store his electronics out of sight and everything was intact. Staff is very courteous and respectful. I especially loved that nobody can go up without a key card which is a safety plus. We never felt unsafe. Everything is at close proximity and the wharf is close by with awesome dining areas throughout. We will return!