4/10 Fair
4 Aug 2024
Think carefully before making your reservation
This hostel has a lot of potential. It is located in an excellent neighborhood near the historic center and with easy access to Cartagena neighborhoods. The employees are attentive and diligent in any situation. Unfortunately, this hostel is not consistent in terms of what is offered and what I paid on hotels.com and what I received. I paid for a room with TV and the room did not have a television. They offer breakfast included and the employee told me that they have not given it for months. The "pool" is extremely small and is decorative. I think only two people can stay there. We never use it.We stayed in two different rooms and the air conditioning in both made a noise after 3 hours of being on. Lastly, the rooms are extremely small if you and your group of people are over 5'10 (180cm) and travel with medium-sized suitcases you will feel super uncomfortable in the rooms.
Verified traveller
1-night family trip
Verified Hotels.com guest review