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Cross Hotel Osaka

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Front of property
Twin Room, Non Smoking (Cross Floor) | In-room safe, blackout curtains, free WiFi, bed sheets
2 restaurants, breakfast served
Combined shower/bathtub, deep-soaking bathtub, free toiletries

Overview of Cross Hotel Osaka

Cross Hotel Osaka

4.0 star property
4-star hotel with 2 restaurants, near Dotonbori
9.2 out of 10 Superb
9.2/10 Superb

999 verified guest reviews

Property highlights

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
  • 24/7 front desk
The price is AU$276
Price available on 25/6/2023
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Shinsaibashi
  • Dotonbori - 2 min walk
  • Kuromon Ichiba Market - 10 min walk
  • Nipponbashi - 12 min walk
  • Orix Theater - 17 min walk
  • Tsutenkaku Tower - 27 min walk
  • Spa World - 30 min walk
  • Kyocera Dome Osaka - 33 min walk
  • Amerikamura - 1 min drive
  • Tennoji Zoo - 4 min drive
  • Osaka Castle Park - 4 min drive

Getting around

  • Osaka (ITM-Itami) - 25 min drive
  • Osaka (KIX-Kansai Intl.) - 53 min drive
  • Kobe (UKB) - 56 min drive
  • Osaka-Namba Station - 5 min walk
  • Kitntetsu-Nipponbashi Station - 9 min walk
  • Sakuragawa Station - 16 min walk
  • Namba Station - 8 min walk
  • Shinsaibashi Station - 8 min walk
  • Nippombashi Station - 9 min walk


  • マクドナルド - 1 min walk
  • タブレス パティスリー - 1 min walk
  • ジャンボカラオケ広場宗右衛門町本店 - 1 min walk
  • 香港飯店 0410 道頓堀店 - 1 min walk
  • らぁ麺 はやし田道頓堀店 - 2 min walk

About this property

Cross Hotel Osaka

When you stay at Cross Hotel Osaka, you'll be within a 15-minute walk of Dotonbori and Nipponbashi. Guests looking for a bite to eat can visit The French kitchen ZERO, one of 2 restaurants, which serves breakfast and lunch. This upmarket hotel is also a short five-minute drive from Kyocera Dome Osaka and Tsutenkaku Tower. Fellow travellers like that it's only a short walk to public transportation: Namba Station is 8 minutes away and Shinsaibashi Station is 8 minutes.


Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 229 rooms
  • Arranged over 14 floors


  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Hosted evening meals each Wednesday, Thursday, Friday, Saturday and Sunday for a surcharge (reservations required)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk


  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Lever door handles

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


The French kitchen ZERO – This restaurant serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2640 per person
  • Hosted evening meal costs JPY 9680

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

Does Cross Hotel Osaka offer free cancellation for a full refund?
Yes, Cross Hotel Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cross Hotel Osaka?
As of 6 June 2023, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka on 25 June 2023 start from AU$276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cross Hotel Osaka?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Cross Hotel Osaka?
Sorry, pets aren't allowed.
Is parking offered on site at Cross Hotel Osaka?
Sorry, there's no on-site parking at Cross Hotel Osaka.
What are the check-in and check-out times at Cross Hotel Osaka?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
Are there restaurants at or near Cross Hotel Osaka?
Yes, there are 2 on-site restaurants.
Does Cross Hotel Osaka have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Cross Hotel Osaka like?
Cross Hotel Osaka is in Shinsaibashi, a short 8-minute walk from Namba Station and 12 minutes' walk from Nipponbashi. Travellers say that the local area is very walkable close to public transit.







Staff & service




Property conditions & facilities




6/10 Good

Everything was good except that the room was small. There was not much room for the luggage.
Raymund, 4-night family trip
Verified guest review

10/10 Exceptional

Perfect location
This hotel is in the perfect location. Train stations are very close. More restaurants than you could imagine! Dotonoburi area is literally right around the corner! The staff is excellent and the breakfast buffet was very good.
Donna, 5-night trip
Verified guest review

10/10 Exceptional

If going to mamba highly recommended
Great size rooms. Friendly helpful staff. Amazing location , great price.
Derek, 2-night trip
Verified guest review

6/10 Good

1-night trip with friends
Verified guest review

10/10 Exceptional

Anil, 2-night family trip
Verified guest review

10/10 Exceptional

The location is great easy access to transportation to get around town. The room is spacious and modern. Bathroom and shower are nice as well, recommend to stay here!
Dawn, 3-night trip
Verified guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified guest review

10/10 Exceptional

Location can’t be beat!
Excellent hotel. Location in the heart of Namba district of Osaka simply can’t be beat. All the great food is just steps from your door. Hotel room is super comfortable and clean. Hotel staff is helpful. While it’s nice there is a restaurant and lounge in the hotel, it almost seems unnecessary as you are literally in a drinking and prime food district of Osaka.
2-night trip
Verified guest review

10/10 Exceptional

I would rate this hotel a 10 !! Loved it
Austin, 2-night family trip
Verified guest review

10/10 Exceptional

AGUS, 2-night family trip
Verified guest review