Radisson Blu Edwardian Sussex Hotel

Down for Christmas Luncheon at The Grosvenor it’s about seven minutes walk there and also ideal for Oxford Street tube station is two minutes away Staff very friendly professional and courteous Breakfast is amazingly good Rooms are small but have absolutely everything you need

The location was perfect, just 2 minutes to Selfridges and easy access to Oxford st., receptionist John was very helpful, polite and kind, the room was a little small but the bed was very comfortable and clean. Would stay again

Very unhappy with the inflexibility of the staff at the reception desk. Particularly Mr. Lateef/Latif. I asked for a late checkout at a cost at 2 p.m. Which is one hour before the next guest's check-in. But he declined my request even though I offered to pay a fee. And my flight wasn't until 22:30 in the evening. I had to extend 1 full day to at the same room to stay at the hotel till 6:00 p.m. same day. So there was indeed an availability. Worse still, I found out that the reception staff gave other guests the right to check out at 2:00 p.m. I felt singled out and profiled.

Another stay at this hotel,very pleasant property with very nice ,helpful staff. Location is excellent,with transportation and shopping right by. Rooms on the smaller side and only one elevator,but the other factors make up for those shortcomings.

Visit to London shopping with teenage granddaughter very nice