See all properties
Save

Choose dates to view prices

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Beach nearby, snorkelling, surfing, sailing
Balcony view
Exterior
Reception
Ecotours

Overview of Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property
Bayfront hotel with golf course, near Coconut Island Park
8.0 out of 10 Very good
8.0/10 Very good

1,008 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
93 Banyan Dr, Hilo, HI, 96720
Main amenities
  • Daily housekeeping
  • Golf course
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service

Room options

About this area

What's nearby

  • In Keaukaha
  • Port of Hilo - 3 min drive
  • Hawaii Volcanoes National Park - 41 min drive

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 8 min drive

Restaurants

  • Ken's House Of Pancakes - 10 min walk
  • Just Cruisin Coffee - 3 min drive
  • Hula Hula's Kitchen An - 4 min walk
  • Cham Cham Korean BBQ - 19 min walk
  • Hawaiian Style Cafe Hilo - 3 min drive
Map

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

A great choice for a stay in Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton features a golf course, and puts you only 3.6 mi (5.8 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Hula Hulas, which serves breakfast, lunch and dinner. There are 2 bars/lounges and a 24-hour fitness centre at this upmarket hotel, along with in-room conveniences such as fridges and microwaves. Fellow travellers like the helpful staff and location.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 379 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing
  • Helicopter/aeroplane tours
  • Kayaking
  • Sailing
  • Snorkelling
  • Surfing/body boarding
  • Fishing
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1960
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • 9 holes of golf
  • Golf driving range on-site
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 48-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

Hula Hulas – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 46.00 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Phone calls (may be limited)
    • Sporting facilities or equipment
    • Valet parking

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 4 to 20 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
State tax ID – W 50540186.01

Also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel Hilo

Frequently asked questions

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton offer free cancellation for a full refund?
Yes, Grand Naniloa Hotel Hilo - a Doubletree by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
You can check in from 4:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Grand Naniloa Hotel Hilo - a Doubletree by Hilton and nearby?
Have fun with on-site activities such as kayaking, sailing and rowing, and practise your swing at the golf course. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. Grand Naniloa Hotel Hilo - a Doubletree by Hilton also has a picnic area and a garden.
Are there restaurants at or near Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
Yes, there's an on-site restaurant, Hula Hulas.
What's the area around Grand Naniloa Hotel Hilo - a Doubletree by Hilton like?
Grand Naniloa Hotel Hilo - a Doubletree by Hilton is in Keaukaha, a short 8-minute drive from Hilo, HI (ITO-Hilo Intl.) and 8 minutes' walk from Liliuokalani Park and Gardens. Travellers love the hotel's prime location.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Sara, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Makana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Hilo Hotel
It’s awesome Hotel by the beach in Hilo, less than 5 minutes drive to downtown and only 45 minutes to the Volcano 🌋 National Park. Definitely was a great choice !!
JULIO C, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Charlie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Annette, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rubin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

HYUNHO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Piilani, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shane, 2-night trip
Verified Hotels.com guest review

6/10 Good

Everything was so so, wouldn’t even give me bottled water at check in and just everything was average
Rin, 1-night business trip
Verified Hotels.com guest review