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All properties in Hilo, Hawaii, United States of America

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Bayfront hotel with 2 bars/lounges, near Coconut Island Park

  • Free WiFi and free parking
From
A$337

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93 Banyan Dr, Hilo, 96720, HI, United States of America
8.2.Very good.
  • The rooms in this property are rundown. Beds are soft and obviously in need of…

    Jan. 2, 2020

  • No comment, no comment, no comment, no comment, no comment

    Sep. 20, 2019

See all 896 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and WELL Health-Safety Rating (IWBI) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Walkable
Convenient
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 379 guestrooms
  • Daily housekeeping
  • Golf course
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Keaukaha
  • Coconut Island Park - 6 min walk
  • Port of Hilo - 24 min walk
  • Hilo Farmers Market - 33 min walk
  • Mokupapapa Discovery Center - 37 min walk
  • University of Hawaii at Hilo - 2.8 mi / 4.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Lanai, Oceanfront (Corner)
  • Junior Suite, 1 King Bed, Non Smoking, Oceanfront
  • Suite, 1 Bedroom, Non Smoking (with Soaker Tub)
  • Suite, 2 Bedrooms (KAMEHAMEHA)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Lanai, Oceanfront
  • Room, 1 King Bed, Non Smoking, Ocean View
  • Room, 2 Queen Beds, Lanai, Oceanfront
  • Room, 2 Queen Beds, Lanai, Oceanfront
  • Room, 2 Queen Beds, Non Smoking, Ocean View
  • Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)
  • Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

What’s around

Landmarks

  • In Keaukaha
  • Coconut Island Park - 6 min walk
  • Port of Hilo - 24 min walk
  • Hilo Farmers Market - 33 min walk
  • Mokupapapa Discovery Center - 37 min walk
  • University of Hawaii at Hilo - 2.8 mi / 4.5 km
  • Rainbow Falls - 3.5 mi / 5.7 km
  • Hawaii Tropical Botanical Garden - 7.7 mi / 12.4 km
  • Hawaii Volcanoes National Park - 28.2 mi / 45.3 km

Getting around

  • Hilo Intl. Airport (ITO) - 8 min drive
map
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93 Banyan Dr, Hilo, 96720, HI, United States of America

At a glance

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Bicycle rentals on site
  • Fishing on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/aeroplane tours on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Conference space
  • Conference space size (meters) - 1022
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1960
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 48-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Sandalwood - This restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Golf course on site
  • Bicycle rentals on site
  • Fishing on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/aeroplane tours on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkelling on site
  • Surfing/boogie boarding on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 30.00 per accommodation, per night
  • Resort fee inclusions:
    • Parking
    • Additional inclusions

Optional extras

  • Full breakfast is offered for an extra charge of USD 21.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 30.0 per night

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

State tax ID - W 50540186.01

Also known as

  • Grand Naniloa Hotel Hilo
  • Grand Naniloa Doubletree Hilton
  • Grand Naniloa Hotel
  • Hilo Naniloa Hotel
  • Naniloa Volcanoes Hilo
  • Naniloa Volcanoes Hotel Hilo
  • Grand Naniloa Hilo
  • Grand Naniloa
  • Grand Naniloa Hotel Hilo Doubletree Hilton
  • Grand Naniloa Hotel Doubletree Hilton
  • Grand Naniloa Hilo Doubletree Hilton
  • Naniloa Hotel
  • Grand Naniloa Doubletree Hilton
  • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
  • Hilo Naniloa Hotel
  • Grand Naniloa Hotel Hilo a Doubletree by Hilton
  • Grand Naniloa Hotel
  • Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
  • Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel
  • Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel Hilo
  • Hilo Naniloa
  • Naniloa
  • Grand Naniloa Hilo
  • Grand Naniloa
  • Grand Naniloa Hotel Hilo Doubletree Hilton
  • Grand Naniloa Hotel Doubletree Hilton
  • Grand Naniloa Hilo Doubletree Hilton

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Grand Naniloa Hotel Hilo - a Doubletree by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Sandalwood. Nearby restaurants include Coconut Grill (8-min walk), Ponds (9-min walk), and Ken's House of Pancakes (10-min walk).
  • Have fun with onsite activities like kayaking, sailing, and rowing, and practice your swing at the golf course. Additional recreation onsite includes helicopter/airplane tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a nightclub. Grand Naniloa Hotel Hilo - a Doubletree by Hilton also has a 24-hour fitness center and a picnic area, as well as a garden.
8.2.Very good.
  • 8.0.Very good

    The property was in great condition but the sun shade around pool and other areas was really lacking.

    5 night romance trip, Aug. 29, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Great location, friendly staff, walking distance to town and great restaurant on site.

    5 night trip, May 29, 2019

    Verified Expedia guest review

  • 6.0.Good

    Nice room, pool, bar, service good except for restaurant. Had a half hour wait for breakfast every morning so went out for it. Never stayed in a hotel of this class where guests could not get breakfast111

    4 night romance trip, May 9, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Nice comfy room. Most staff in restaurant were great but not all. Bit of a shambles due to function, would have been nice to know in advance so that other plans could have made to eat elsewhere

    2 night romance trip, Apr. 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Friendly staff. Great location. Met my expectations.

    3 night trip, Sep. 21, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Great hotel in a laid back town

    Scott, 2 night trip, Sep. 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Vacation in the Hilton

    My family and me spent 7 nights in this hotel. The room and bathroom as well as the rest of the hotel were very clean.The towels were of good quality white color also very clean. Very nice and helpful people worked at the reception. For hotel guests every morning there was delicious coffee and freshly washed sun loungers, chairs and tables. I recommend this hotel to everyone.

    Andrzej, 7 night family trip, Aug. 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall pleasant stay.

    Nice Oceanview room with nice sunrises. Complimentary coffee in the lobby was a good thing.

    Ryan, 2 night family trip, Aug. 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Got a junior suite (essentially a double sized corner room with a kitchen) with a wrap-around deck facing Hilo Bay on one side and Mauna Kea on the other - full views of both from the pillows of our bed.

    3 night family trip, Jun. 3, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Sierra was great

    2 night romance trip, May 28, 2021

    Verified Expedia guest review

See all 896 reviews