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Queen Kapiolani Hotel, Honolulu

3 stars
150 Kapahulu AveHonoluluHI96815United States of America, ‏1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Good3.6 / 5
Location
Great location
Service
Fantastic service
Comfort
Uncomfortable
Wellness Area
Poor wellness & sports facilities
1410See all 1,410 Hotels.com reviews
From 1,302 reviewsTripAdvisor Traveller Rating

Queen Kapiolani Hotel, Honolulu

Hotel Info: 1800 846 835

from A$167
  • Room, Ocean View
  • Junior Suite
  • Room, Mountain View (Diamond Head)
  • Waikiki Tonight!
  • Room, City View
  • Standard Room
  • Room, Lanai, City View
  • Room, 1 King Bed, Ocean View
  • Partial Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 315 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Kapiolani
  • Queen Kapiolani Hotel Hawaii/Honolulu
  • Hotel Queen Kapiolani
  • Kapiolani Hotel
  • Kapiolani Queen
  • Kapiolani Queen Hotel
  • Queen Kapiolani
  • Queen Kapiolani Honolulu
  • Queen Kapiolani Hotel
  • Queen Kapiolani Hotel Honolulu

Policies

The hotel charges a mandatory $8.50 porterage fee to all groups, including reservations that meet the following conditions:

  • A minimum of four rooms traveling together arriving at the hotel on the same arrival date and departing on the same departure date and,
  • Departing from the same originating destination and ending at the same originating destination and,
  • Arriving on the same arriving flight and departing on the same departing flight.
  • Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • Resort fee: USD 15.65 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Beach access
    • Beach loungers
    • Beach towels
    • Business center/computer access
    • Internet access (may be limited)
    • Newspaper
    • In-room safe
    • In-room coffee

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Valet parking costs USD 30.00 per day with in/out privileges

    Breakfast costs between USD 10 and USD 18 per person (approximately)

    WiFi is available in guestrooms for an extra charge

    In the hotel

    Food and drink
    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    Things to do
    • Outdoor pool
    Working away
    • Business center
    • One meeting room
    • Conference center
    Services
    • 24-hour front desk
    • Concierge desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop
    Facilities
    • Elevator/lift
    • ATM/banking
    • Rooftop terrace
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    Freshen up
    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer
    Be entertained
    • Flat-screen TV
    • Cable TV channels
    Stay connected
    • Free newspaper
    • WiFi (surcharge)
    Food and drink
    • Refrigerator
    More
    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Kulana Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

    Recreation

    Nearby

    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby
    • Water skiing nearby

    Queen Kapiolani Hotel, Honolulu’s small print

    Also known as

    • Hotel Kapiolani
    • Queen Kapiolani Hotel Hawaii/Honolulu
    • Hotel Queen Kapiolani
    • Kapiolani Hotel
    • Kapiolani Queen
    • Kapiolani Queen Hotel
    • Queen Kapiolani
    • Queen Kapiolani Honolulu
    • Queen Kapiolani Hotel
    • Queen Kapiolani Hotel Honolulu

    Policies

    The hotel charges a mandatory $8.50 porterage fee to all groups, including reservations that meet the following conditions:

  • A minimum of four rooms traveling together arriving at the hotel on the same arrival date and departing on the same departure date and,
  • Departing from the same originating destination and ending at the same originating destination and,
  • Arriving on the same arriving flight and departing on the same departing flight.
  • Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • Resort fee: USD 15.65 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Beach access
    • Beach loungers
    • Beach towels
    • Business center/computer access
    • Internet access (may be limited)
    • Newspaper
    • In-room safe
    • In-room coffee

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Valet parking costs USD 30.00 per day with in/out privileges

    Breakfast costs between USD 10 and USD 18 per person (approximately)

    WiFi is available in guestrooms for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    Recent reviews

    Good 3.6 /5 from 1410 reviews

    Queen Kapiolani Hotel, Honolulu
    Excellent4.0 / 5
    Spent nine nights here. The staff were all helpful and courteous. Every request was dealt with promptly and with a fantastic attitude. Made the stay very enjoyable. The hotel is only a block from Kuhio Beach which is ideal for families with young kids. Bus stop just outside the hotel allows you to get around easily if required. Would return to this hotel.
    9 night family trip
    Queen Kapiolani Hotel, Honolulu
    Outstanding5.0 / 5
    Awesome Hotel.
    A fantastic room. Great location. Will certainly stay here again.
    3 night family trip
    Queen Kapiolani Hotel, Honolulu
    Poor1.0 / 5
    A dump. Dark, drab and grotty.
    This hotel is a dump. It is in desperate need of a major makeover. The rooms only have louvre windows, which do not keep out the hot and humid tropical breeze or any noise, which there is plenty of. The hotel is at the end of the Waikiki strip. The noise is loud and constant. Traffic noise, and drunks in the street till 2AM. Emergency vehicle sirens scream at least a couple of times each night below your window. We had poolside party noises up till 2AM on several nights. Our bathroom was suffering from a water damaged ceiling, swollen and water damaged door. The electrical outlets were poorly fitted, with gaps around the edges. We booked an ocean view room which had a great view of Diamond Head, but the ocean was only visible from the end of the tiny balcony and by leaning out around the privacy screen. We complained that this was hardly an “ocean view” room but were told that the hotel classed it as such. We insisted on changing rooms, and to her credit, she moved us after 2 nights to a new room which did have an ocean view. The continental breakfast was a choice of two cereals, oatmeal porridge, toast and some very tired looking pastries. All you can get is grape jelly for your toast. Nothing else. The orange and pineapple juice was gross. All up, never again.
    9 night family trip
    Queen Kapiolani Hotel, Honolulu
    Excellent4.0 / 5
    Great friendly service!
    5 night romance trip
    Queen Kapiolani Hotel, Honolulu
    Excellent4.0 / 5
    Thumbs up
    definately good price for value, 10-15 min walk from main shops but safe to walk at night. Next door to zoo. Close to sight seeing pick ups/ drop offs.
    7 night family trip

    See all reviews

    Queen Kapiolani Hotel, Honolulu

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