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1 room, 2 adults

Grand Hyatt Hong Kong

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
  • Airport transport
1 Harbour Road, Hong Kong, Hong Kong SAR

Luxury hotel with full-service spa, connected to the convention center, near Hong Kong Convention and Exhibition Centre
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
    • Airport transport
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Stayed here a few times, great location on Hong Kong side, close to airport express and…Oct. 15, 2019
  • Excellent service! I arrived the hotel at 7am and i can check in the room immediately…Jul. 31, 2019

Grand Hyatt Hong Kong

from A$334
  • Garden View King Room with Club Access
  • Garden View Twin Room with Club Access
  • Grand Deluxe Harbour View King Room
  • Grand Deluxe King Room
  • Grand Deluxe Twin Room - Harbour View
  • Grand Deluxe Twin Room
  • Deluxe Harbour View King Room with Club Access
  • Grand Suite with Club Access
  • Grand Executive Harbour Suite with Club Access
  • Grand Deluxe City View King Room
  • Harbour View King Room with Club Access
  • Room, 1 King Bed, Harbour View (Ambassador)
  • Plateau King Room with Terrace
  • Plateau King Room
  • Victoria Harbour View Suite with Club Access

What’s around Grand Hyatt Hong Kong

Landmarks

  • In Wan Chai
  • Hong Kong Convention and Exhibition Centre - 5 min walk
  • Victoria Harbour - 6 min walk
  • Lan Kwai Fong - 26 min walk
  • Soho - 29 min walk
  • Hong Kong - Macau Ferry Terminal - 31 min walk
  • Central Plaza - 4 min walk
  • Wan Chai Road - 9 min walk

Getting around

  • Hong Kong Intl. Airport (HKG) - 40 min drive
  • Hong Kong Wan Chai Station - 6 min walk
  • Hong Kong Admiralty Station - 10 min walk
  • Hong Kong Causeway Bay Station - 19 min walk
  • Hong Kong Station - 19 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 542 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 9 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1989
  • Lift
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Plateau Spa has 13 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 12 years old are not allowed in the spa.

Dining

One Harbour Road - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner.

The Teppanroom - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Grand Hyatt Hong Kong’s small print

Also known as

  • Grand Hyatt Hong Kong Hotel
  • Grand Hyatt Hotel
  • Grand Hyatt Hong Kong
  • Grand Hyatt
  • Hong Kong Hyatt
  • Hyatt Hong Kong
  • Grand Hyatt Hong Kong Hotel Hong Kong
  • Hong Kong Grand Hyatt
  • Grand Hyatt Hong Kong Hotel Hong Kong

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Guests under 12 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs HKD 450 per night with in/out privileges

Rollaway beds are available for HKD 440 per day

Buffet breakfast is offered for an extra charge of HKD 338 for adults and HKD 169 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hyatt Hong Kong

  • Does Grand Hyatt Hong Kong offer free cancellation for a full refund?
    Yes, Grand Hyatt Hong Kong does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Grand Hyatt Hong Kong?
    Yes. Valet parking costs HKD 450 per night.
  • Is there a pool at Grand Hyatt Hong Kong?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Grand Hyatt Hong Kong?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Grand Hyatt Hong Kong?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near Grand Hyatt Hong Kong?
    Yes, there are 9 onsite restaurants. Nearby restaurants include Joe Bananas (4-min walk), Sarah Malaysian Cuisine (4-min walk), and The Quarterdeck Club (4-min walk).
  • Is airport shuttle service offered by Grand Hyatt Hong Kong?
    Yes, an airport shuttle is available.

Recent reviews

Exceptional 9.4 From 519 reviews

Exceptional 10.0
Fabulous hotel. Superb staff
Superb hotel, the staff were so polite and smiley. It really was a wonderful stat
Catriona L, au3 night romance trip
Exceptional 10.0
Amazing as always
Great overall hotel, can’t go wrong with the Grand Hyatt!!
mark, au5 night business trip
Exceptional 10.0
Perfect
Moved from another hotel because it was not what we were after. Grand Hyatt was fantastic at every step.
Jansen, au3 night trip with friends
Exceptional 10.0
Great for families!
GREAT for families, excellent service. Breakfast was amazing!
Rhiana, au3 night family trip
Exceptional 10.0
Wouldn't stay anywhere else in Hong
One of the best hotels we have stayed in. From the minute we stepped in the door we were treated like royalty. Our room was spacious and well thought out. All the creature comforts of home. The most amazing views regardless of the work going on (hey it's HK). We highly recommend paying a bit extra for the Grand Club. The staff were truly amazing, as was the food and beverage. The pool area was amazing and so was the gym, (well what little time we spent there!) The location was within easy walk to all localities. An extremely quiet location, brilliant blackout curtains, great restaurants, a champagne bar, the list just goes on. Will definitely recommend this hotel to anyone.
Robert, au5 night romance trip
Exceptional 10.0
A step above
Robert, us2 night trip
Exceptional 10.0
Loved our Entire Stay and Experience
Fabulous service from the moment we checked in! Our suite had amazing views and was so comfortable... they gave us a fruit bowl, nuts and a nice bottle of red wine as a welcome. We enjoyed relaxing in the separate living room with everything we needed and beautiful views from the 27th floor....our bedroom had an even more spectacular view which included the nite time light shows. We were fortunate to have “club access”” - fantastic service and views from the 30th floor. Huge breakfast selection including cooked to order items. Evening cocktails and snacks were wonderful, especially with not wanting to go out to much with everyone wearing masks (full hotel staff included). Hope to return in the future and we wish the entire staff and city of Hong Kong the best and good health!!
Diane, us3 night trip
Exceptional 10.0
Regular guest
Found disinfectant all over the places since Sunday Monday 27 Jan 2020.....
Sal, us6 night business trip
Very good 8.0
Great hotel. Great service. But livstestamente
ie6 night business trip
Exceptional 10.0
Great stay
Great stay!
Andrew, hk1 night trip

Grand Hyatt Hong Kong

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