Near Universal Studios Florida, Best Western Orlando Gateway Hotel is a family-friendly retreat that offers an outdoor pool with cabanas, sun loungers and umbrellas. Relax at the 2 spa tubs or visit Sharky & Jack's Bar&Grill for American cuisine. With free in-room WiFi and helpful staff on hand, you're all set for a fun-filled stay.
Universal’s Islands of Adventure - 5 min drive - 3.4 km
Getting around
Orlando International Airport (MCO) - 26 min drive
Kissimmee, FL (ISM-Kissimmee Gateway) - 36 min drive
Orlando, FL (SFB-Orlando Sanford Intl.) - 42 min drive
Orlando Station - 16 min drive
Winter Park Station - 26 min drive
Brightline Orlando Station - 26 min drive
Theme park shuttle (surcharge)
Restaurants
Dockside’s Pier 8 Market - 6 min walk
The Wave Maker’s Pool Bar - 4 min walk
Starbucks - 5 min walk
Sunset Lounge - 4 min walk
Starbucks - 6 min walk
About this property
Best Western Orlando Gateway Hotel
Best Western Orlando Gateway Hotel puts you a short five-minute drive from Universal Studios Florida and Orlando International Premium Outlets. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sharky & Jack's Bar&Grill, which serves American cuisine and is open for breakfast and dinner. Other highlights include a poolside bar, a fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
298 rooms
Arranged over 8 floors
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Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Oversized vehicles are not permitted.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
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Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
Limited on-site parking (max 1 space per unit)
Electric vehicle charging point on site
On-site parking includes off-street options
DONE
Off-site
Theme park shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Sharky & Jack's Bar&Grill – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Sharky & Jacks Bar &Grill – This bar specialises in American cuisine. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
A damage deposit of USD 100 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 16.88 per accommodation, per night
Resort fee inclusions:
Beach loungers
Business centre/computer access
Concierge service
Fitness centre access
Housekeeping
In-room coffee
In-room safe
Phone calls (may be limited)
Pool access
Hot tub access
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 18.05 for adults and USD 12.73 for children
Theme park shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 22.5 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Gateway Hotel Orlando
Best Western Hotel Orlando Gateway
Best Western Orlando Gateway
Best Western Orlando Gateway Hotel
Best Western Orlando Hotel
Gateway Orlando
Gateway Orlando Hotel
Orlando Best Western
Orlando Best Western Gateway Hotel
Orlando Gateway Best Western
Best Western Gateway Hotel
Best Western Gateway
Best Western Orlando
Frequently asked questions
Is there a pool at Best Western Orlando Gateway Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Best Western Orlando Gateway Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Orlando Gateway Hotel?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Best Western Orlando Gateway Hotel?
Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Best Western Orlando Gateway Hotel and nearby?
Have fun with nearby activities such as skydiving and waterskiing, and practise your swing on the nearby golf course. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include an outdoor pool and a fitness centre.
Are there restaurants at or near Best Western Orlando Gateway Hotel?
Yes, Sharky & Jack's Bar&Grill offers American cuisine.
What's the area around Best Western Orlando Gateway Hotel like?
Best Western Orlando Gateway Hotel is a short 14-minute walk from CoCo Key Water Resort and 20 minutes' walk from ICON Park. Travellers say that the area is walkable and good for shopping.
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Reviews
Best Western Orlando Gateway Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.8
Amenities
8.6
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
The pool and hot tub were heated, clean, and a great amenity for guests. (37 reviews)
The hotel offers convenient and affordable airport shuttle service. (15 reviews)
The pool, hot tubs, and jacuzzi were consistently praised for being clean, impressive, and relaxing. (21 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bathroom
Bed
Shower
Breakfast
Air conditioning
Restaurant
Parks
Reviews
Verified
10/10 Exceptional
15 Apr 2026
Staff was excellent as usual.
William
William, 2-night trip
Verified
10/10 Exceptional
31 Mar 2026
Maria at the front desk was fantastic with check in.
Jim
Jim, 1-night trip
Verified
10/10 Exceptional
5 Feb 2026
Very good hotel, very clean and affordable!!
Luz
Luz, 2-night trip
Verified
10/10 Exceptional
10 Mar 2026
Friendly staff. Great food
Colby
Colby, 1-night trip
Verified
6/10 Good
26 Jan 2026
Dated rooms but great location.
Matthew
Matthew, 2-night trip
Verified
10/10 Exceptional
14 Jan 2026
Room was clean, staff was friendly.
Dara
Dara, 3-night trip
Verified
10/10 Exceptional
13 Apr 2026
Overall the hotel & my room were clean & comfortable. Caroline at the front desk went above & beyond to help me & was a delightful person. My only complaint was there wasn't any body wash in the shower.
Cynthia
Cynthia, 1-night trip
Verified
10/10 Exceptional
31 Jan 2026
Everyone was great and the rooms were clean
Kathleen
Kathleen, 4-night trip
Verified
10/10 Exceptional
19 Jan 2026
The room was clean, staff very helpful. The hotel is in a very accessible area. The food was great and affordable.
Jochabe
Jochabe, 2-night trip
Verified
10/10 Exceptional
26 Feb 2026
good condition and nice people on the desk
Juhun
Juhun, 4-night trip
Verified
10/10 Exceptional
6 Mar 2026
I only used the hotel to sleep. I was in the parks all day and ate at the parks for all meals. Staff were nice and helpful.
Tiffany
Tiffany, 3-night trip
Verified
8/10 Very good
26 Jan 2026
Nice restaurant, tidy check-in and check-out process
Ken
Ken, 2-night trip
Verified
10/10 Exceptional
16 Feb 2026
Great place to stay! Staff are AMAZING! Very helpful, polite and professional and will go above and beyond to make sure your stay is great! Rooms are clean and comfortable and well maintained. Excellent spot with good location for universal and other attractions. Would highly recommend for you and your family!
Richard Anthony
Richard Anthony, 1-night trip
Verified
10/10 Exceptional
27 Dec 2025
clean room and friendly staff
Carlene
Carlene, 2-night trip
Verified
8/10 Very good
3 Jan 2026
The staff was very courteous and helpful.
Travis
Travis, 3-night trip
Verified
10/10 Exceptional
9 Feb 2026
We have stayed her multiple times being season pass holders — super close to the parks!! Always clean & such an easy check in process! Ivo has checked us in twice and always makes the process super easy! Very friendly!
Stephanie
Stephanie, 2-night trip
Verified
10/10 Exceptional
13 Jan 2026
Great staff
Brenda
Brenda, 1-night trip
Verified
10/10 Exceptional
4 Jan 2026
Nice room and accesible amenities
Alexandra
Alexandra, 3-night trip
Verified
10/10 Exceptional
17 Feb 2026
Guest services were amazing, super friendly, even upgraded our stay at no extra cost while checking in fir the night. We also weren’t rushed to leave at checkout time. Room and bathroom were very clean, hot water worked nicely.
Jeremy
Jeremy, 1-night trip
Verified
10/10 Exceptional
11 Jan 2026
The staff was great. They welcomed us warmly, and the service was smooth and fast. The room was clean and in excellent condition. I highly recommend this hotel to anyone looking for a pleasant stay.
Efrain
Efrain, 1-night trip
Verified
8/10 Very good
6 Feb 2026
Very professional staffs
Brenda
Brenda, 3-night trip
Verified
8/10 Very good
16 Feb 2026
Great location and room was clean, but the hot water wasn't working good unfortunately.
Troy
Troy, 3-night trip
Verified
8/10 Very good
31 Jan 2026
Affordable and great location. Close to Universal theme parks, restaurants and shopping and 20 minutes from airport. Park shuttle available as a bonus. Courteous and friendly staff. Rooms outdated but clean with comfortable beds and ample linens. Clean and landscaped grounds.
Mary
Mary, 1-night trip
Verified
6/10 Good
26 Jan 2026
Staff was friendly and very helpful
Room was shabby and in need of an upgrade.