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The Oriental Jade Hotel

5.0 star property
Luxury hotel with spa, near Hoan Kiem Lake
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Oriental Jade Hotel

Lake
Lobby sitting area
Poolside bar
Outdoor pool, pool loungers
Point of interest
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • Room service
  • Business centre
  • 2 meeting rooms
  • Airport pick-up service
Feel at home
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Pearl Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Free extra futon mattress
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View

Diamond Church View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View

Sapphire Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Jade Terrace City View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Ruby City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room

Gem Suite Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Pearl Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Emerald Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

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9.8 out of 10, Exceptional, (616)
The price is AU$268
includes taxes & fees
16 Jan - 17 Jan 2025
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About the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 6 min walk - 0.6 km
  • Quan Chuong Gate - 13 min walk - 1.1 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 19 min walk
  • Airport pickup service

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • Pepperonis

About this property

The Oriental Jade Hotel

The Oriental Jade Hotel offers a fantastic location, putting you a short five-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or reflexology. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the pool and helpful staff.

Languages

English, Vietnamese

At a glance

Hotel size

  • 120 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • Bike rentals nearby
  • Ecotours nearby

Working away

  • Business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Magnifying mirror
  • Lowered plug sockets in bathroom
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 80
  • Well-lit path to entrance
  • Area rugs in public areas
  • Area rugs in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free extra futon

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Local maps

Special features

Spa

O' Signature Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle service is offered for an extra charge of VND 634500 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Bed sheets are available for an extra charge (or guests may bring their own)

Children & extra beds

  • Rollaway beds are available for VND 1200000 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
State tax ID – 0106639879

Also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel offer free cancellation for a full refund?
Yes, The Oriental Jade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Oriental Jade Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Oriental Jade Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Oriental Jade Hotel?
Sorry, there's no on-site parking at The Oriental Jade Hotel.
Is an airport shuttle service offered by The Oriental Jade Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 634500 per vehicle.
What are the check-in and check-out times at The Oriental Jade Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at The Oriental Jade Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Oriental Jade Hotel also has a fitness centre and spa services.
Are there restaurants at or near The Oriental Jade Hotel?
Yes, there's an on-site restaurant.
What's the area around The Oriental Jade Hotel like?
The Oriental Jade Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from St. Joseph's Cathedral of Hanoi. Travellers say that the hotel is in a great location.

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent hotel, great location, outstanding staff
My wife and I had an excellent stay at the Oriental Jade Hotel. We were greeted very warmly upon arrival and were shown to immaculate rooms. Breakfast was excellent, and included regional specialties in addition to standard western fare. We found the staff to be attentive, kind, and always eager to help.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Hanoi
Amazing hospitality by the hotel group
Rajadev, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zhenyong, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zhenyong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfectly
Хороший отель, никаких нареканий. Отличный отзывчивый персонал. Удобное расположение.
Genadi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best hotel ever.
Second time at this hotel and everything was amazing as the first time. Nothing to fault, comfortable bed, amazing views from the room and rooftop pool. Excellent breakfast and exceptional service from all the staff.
Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and staff service
Excellent location for travel for tourism Fantastic staff service Improvement on upgrade of bathrooms would be great and halal food options
Nurcan, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kate, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

YANJUN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotels in the Hanoi old quarter
The hotel facility is first class in the Hanoi old quarter area, and its service is great! The spa is highly recommended to relieve the long flight tiredness. The roof top bar has a perfect view to the Hoàn Kiếm Lake, especially in the night. The location of the hotel is unbeatable. We had a wonderful experience staying in this 5 star hotel.
YANJUN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dave, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

they provide excellent customer services
TRISH, 2-night business trip
Verified Orbitz guest review

10/10 Exceptional

Lovely hotel - would recommend!
A lovely oasis in the middle of what can be an overwhelming city! Great service, very clean and the rooftop pool was a very welcome retreat at the end of the day!
Joel, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Sharonne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff went above and beyond. They were so welcoming and professional in every way. The rooftop pool and bar is amazing with exceptional cocktails and food. Fantastic location. I would definitely stay here again.
Teresa, 1-night romance trip
Verified Expedia guest review

6/10 Good

Staff was very nice and friendly. Property was no noise insulation. You can hear everything on the hall way and room next to you
thanh, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Peter, 2-night trip
Verified Expedia guest review

8/10 Very good

jenan, 1-night trip
Verified Expedia guest review

2/10 Poor

There was a violent Typhoon going to Hanoi and they didn’t refund our stay.
Agnes, 2-night trip with friends
Verified Expedia guest review