Village Hotel Katong

We got off to a bad start when the room we were given had several problems, however the staff were quick to offer a n alternative room which was just fine. They even followed up to make sure that we were happy. Our only concern was that it was rather difficult to get into the city centre by public transport from the hotel. Otherwise, it was quite a nice hotel.

This hotel was a surprise - very comfortable, free shuttle service to and fro the airport. We were only there for one night in transit but were very happy with our stay. Breakfast was an additional cost and the buffet was great - big selection, fresh and good value.

the customer service from this holiday is wonderful. The staff were very friendly, helpful and went out of their way to get a room ready for me before the official check in time. My room was always kept clean and supplies of tea and coffee were plentiful. The hotel is surrounded by shops and cafes within a very easy walking distance. Transport is just overside the door and a small supermarket in the same building as the hotel. The only niggling thing was that the fan was too cold but that is a personal taste.

Lovely spacious room. Has everything you will need- bathrobes, slippers, toiletries and more. Good location for airport, shopping centre and eating places. Would stay again.

I was in transit between London and Australia so it was a very short stay to break the journey. The room was very comfortable and the staff I interacted with very professional.