I was here for one night and as such I can't comment on a lot of the ammenities, such as the bar, restaurant, Spa etc.. as I never used them.
Plus points - Check in was quick, the staff were friendly and very helpful. The hotel and room were very clean. Good location for restaurants and travel in the West London area.
Minus points - The room, which was on the first floor was located by an area where the refuse collection arrived at about 5.30am and the noise was very loud. It was impossible to sleep for about an hour while the collection was going on which was unfortunate.
The design of the room, meant that one wall was angled and at a point where the corner of the bed was touching the wall.
This meant that for the person sleeping by the window, they had to climb onto the bed in order to get to the bathroom or clothes cupboard which was a pian, especially in the night.