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The Cumberland, London

4.5 star property
Art Deco hotel with restaurant, near Frameless Immersive Art Experience

Photo gallery for The Cumberland, London

Exterior
Executive lounge
Lobby sitting area
Family Room
Cafe
In the heart of London, The Cumberland offers a luxurious retreat near Hyde Park. Savor British cuisine at SOUND Cafe or unwind with coffee and WiFi in your room. With an airport shuttle, conference space, and helpful staff praised by previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 17 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Digital TV service
The current price is AU$477
includes taxes & fees
20 July - 21 July

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Park View Room

Park View Room

Park View Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (With Executive Club Lounge Access)

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Double

Classic Accessible Double

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

8.6 out of 10
Excellent
(46 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area

Star Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Park View Room

1 bedroom, premium bedding, in-room safe, desk

Park View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

1 bedroom, premium bedding, in-room safe, desk

Deluxe King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, in-room safe, desk

Studio Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Twin Room

1 bedroom, premium bedding, in-room safe, desk

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Room

1 bedroom, premium bedding, in-room safe, desk

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Twin Room

1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double Room

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, in-room safe, desk

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Star Suite

1 bedroom, premium bedding, in-room safe, desk

Star Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Interior entrance

The Marble Arch Hotel, by Thistle

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 1,543 reviews
The price is AU$477
includes taxes & fees
31 July - 1 Aug
The Marble Arch Hotel, by Thistle

About the area

Map
1 Great Cumberland Place, London, England, W1H 7DL

What's nearby

  • Hyde Park - 2 min walk - 0.2 km
  • Piccadilly Circus - 4 min drive - 2.0 km
  • Buckingham Palace - 4 min drive - 2.1 km
  • Trafalgar Square - 4 min drive - 2.4 km
  • Big Ben - 7 min drive - 3.4 km

Getting around

  • Heathrow Airport (LHR) - 40 min drive
  • London (LCY-London City) - 46 min drive
  • London (LTN-Luton) - 58 min drive
  • London (STN-Stansted) - 77 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • London (SEN-Southend) - 87 min drive
  • Marylebone Station - 15 min walk
  • London Paddington Station - 18 min walk
  • London (QQP-Paddington Train Station) - 20 min walk
  • Marble Arch Underground Station - 1 min walk
  • Bond Street Underground Station - 9 min walk
  • Bond Street (Elizabeth Line) Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪The Sportsman Casino - ‬2 min walk
  • ‪Al Balad - ‬3 min walk

About this property

The Cumberland, London

When you stay at The Cumberland, London, you'll be in a fantastic location, only a five-minute walk from Marble Arch and Hyde Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit SOUND Cafe, which serves British cuisine and is open for lunch and dinner. This Art Deco hotel is also within a 15-minute walk of Oxford Street and Baker Street. The helpful staff and breakfast get great marks from fellow travellers. Public transportation is only a short walk: Marble Arch Underground Station is steps away and Bond Street Underground Station is 9 minutes.

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian

At a glance

DONE

Hotel size

    • 900 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • 24-hours off-site parking nearby (GBP 60 per day); booking required
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's menu

Working away

  • 17 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1929
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path to lift
  • Accessible airport shuttle
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 90
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 61
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

SOUND Cafe – This restaurant specialises in British cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
SOUND Sports Bar – This bar serves brunch and light fare. Happy hour is offered. Open daily.
Costa Coffee – This lobby lounge specialises in British cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 21.50 per person
  • Airport shuttle service is offered for an extra charge of GBP 130 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs GBP 60 per day (1312 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.

Also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Does The Cumberland, London offer free cancellation for a full refund?

Yes, The Cumberland, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Cumberland, London?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by The Cumberland, London?

Yes, an airport shuttle is available. The charge is GBP 130 per vehicle one-way.

What are the check-in and check-out times at The Cumberland, London?

Check-in start time: 3 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at The Cumberland, London and nearby?

Recommended spots to visit include Frameless Immersive Art Experience (2-min walk) and Hyde Park (4-min walk), along with Buckingham Palace (1.3 mi) and Piccadilly Circus (1.3 mi).

Are there restaurants at or near The Cumberland, London?

Yes, SOUND Cafe offers British cuisine.

What's the area around The Cumberland, London like?

The Cumberland, London is in London City Centre, a short 1-minute walk from Marble Arch Underground Station and 4 minutes' walk from Hyde Park. Travellers say that the local area is good for shopping and very central.

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The Cumberland, London Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Food
Ambience
Elevator
Live music
Inner tubing

What guests liked

  • Breakfast was consistently excellent with a huge choice and wonderful service. (22 reviews)
  • The property offers great eating options onsite and in the nearby area with delicious food and excellent service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Excellent hotel, would recommend
2-night trip

10/10

Great location, great staff, comfortable rooms and well located.
4-night trip

10/10

Good location, clean hotel
1-night trip

10/10

The staff of the hotel was so accommodating and made her stay so welcoming
2-night trip

10/10

Great location and fun place to stay
3-night trip

10/10

Lovely hotel, great facilities and location
1-night trip

10/10

Most enjoyable stay at the Cumberland. Very welcoming welcome, including a room upgrade from double to king. Breakfast was outstanding, including the whole atmosphere in the hotel.
2-night trip

10/10

Great stay. Opt-in for their breakfast; it was great. Loved the location.
1-night trip

10/10

Trip booked for my wife and daughter after exams. Hotel was excellent with a really lovely vibe to it. Excellent breakfast and outstanding location. Delighted.
1-night trip

10/10

Nice place. Friendly staff. Very clean. A/C in room didnt work but was fixed quickly.
2-night trip

8/10

The place was right near Hyde park and handy to the underground and made getting around easy.
2-night trip

10/10

Great hotel and good location.
3-night trip

10/10

Everything was excellent!! The hotel has very nice big rooms, the concierge was very knowledgeable, friendly and helpful. It is located near a lot of fantastic shops and department stores.
8-night trip

10/10

We loved our stay at The Cumberland, it is in an awesome location and the staff were excellent!
2-night trip

8/10

Great area, lively hotel
1-night trip

8/10

Very central hotel, ideally situated for parking and staying out of the congestion area
1-night trip

10/10

The rooms were spacious and clean - and the staff were very friendly and helpful.
6-night trip

10/10

Wonderful location, nice "vibe" in the main sports bar area, and super helpful staff!
6-night trip

4/10

Too loud. Too large. BD food.
2-night trip

10/10

Very central, close to public transport. Great breakfast and very nice crew operating the place. Will definitely consider this place on our next visit.
2-night trip

8/10

The hotel is lovely and in a great location. Clean room, quiet. My only complaint is mommy has a very nasty smell. We heard others complain and the staff said it was from waxing the floors but it smelled the two days we were there. Very gross smell. Otherwise lovely hotel!
2-night trip

8/10

Cannot fault location, so central, little bit more care needed in the housekeeping dept, coffee and tea not replaced every day, coffee table not wiped down, operating the toilet flush was frustrating and shower hose had a life of it's own if you didn't hold it .
5-night trip

10/10

Fun vibe with the rock element. Friendly staff and a lovely room
1-night trip

6/10

Room clean and comfortable and hotel ideal location for BTS in Hyde Park. Check in was tedious, tried three times from 2pm to check in and no rooms available. Managed to get to room at 3.20 after a ten minute wait at check-in where two members of staff took time trying to locate a room. They didn’t explain what was happening just whispered between themselves until they could issue a room. It felt quite rude and unprofessional, a lady at the next check in desk experienced the same problem. Aside from that the hotel is very clean and modern. Room was comfortable.
1-night trip

10/10

Very good hotel
3-night trip