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1 room, 2 adults

The Rubens At The Palace

5-star5 stars
39 Buckingham Palace Road, London, England, SW1W 0PS, United Kingdom

Luxury hotel with 2 restaurants, near Victoria Palace Theatre
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Food
Delicious food
WiFi
Good internet service

The Rubens At The Palace

from A$314
  • Classic Room, 1 Double Bed
  • Superior Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Royal Room
  • Junior Suite
  • Classic Room, 1 Double Bed, View (Royal Mews View)
  • Executive Suite
  • Superior Room, 1 King Bed, View (Royal Mews View)
  • Suite (Master)
  • Royal Room, 1 King Bed
  • Family Suite
  • Superior Room
  • Executive Room, 1 Double Bed
  • Room, 1 Double Bed (Cosy 4ft 6 bed)

What’s around The Rubens At The Palace

Landmarks

  • In London City Centre
  • Victoria Palace Theatre - 3 min walk
  • Apollo Victoria Theatre - 5 min walk
  • Buckingham Palace - 7 min walk
  • St. James Park - 10 min walk
  • Green Park - 12 min walk
  • Piccadilly - 12 min walk
  • Park Lane - 12 min walk

Getting around

  • London (LHR-Heathrow) - 37 min drive
  • London (LCY-London City) - 43 min drive
  • London (LGW-Gatwick) - 81 min drive
  • London Victoria Rail Station - 3 min walk
  • London Charing Cross Station - 23 min walk
  • Vauxhall Station - 25 min walk
  • Victoria Underground Station - 5 min walk
  • St. James's Park Underground Station - 8 min walk
  • Hyde Park Corner Underground Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 161 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 2 restaurants
  • 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free use of nearby fitness centre
Working away
  • 24-hour business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1911
  • Lift
Languages Spoken
  • Chinese
  • Danish
  • Dutch
  • English
  • Estonian
  • Filipino
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.

The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.

The Leopard Bar - This Champagne bar serves light fare only. Open daily.

The New York Bar - This cocktail bar serves light fare only. Open daily.

Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Rubens At The Palace’s small print

Also known as

  • Rubens Palace Hotel London
  • The Rubens At The Palace Hotel London
  • Rubens Palace Hotel
  • Rubens Palace London
  • Rubens Palace
  • Rubens At The Palace London
  • The Rubens At The Palace Hotel London
  • The Rubens At The Palace London, England
  • The Rubens At The Palace Hotel
  • The Rubens At The Palace London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs GBP 46 per night

English breakfast is offered for an extra charge of GBP 22.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of GBP 500 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.2 From 912 reviews

Exceptional 10.0
Incredible hotel and location
We stayed at the Rubens at the Palace for 2 weeks (14 nights) from the end of June to early July for our honeymoon and couldn't have been happier with our stay. The hotel itself is really nice, clean, and comfortable, with an old-fashioned style decor. Staff was incredibly friendly and helpful with every interaction, and truly gave the impression that they wanted our stay at the hotel to be perfect. Our room was great as well! We booked a "classic double" room, which was a lot more spacious than I anticipated, especially staying in London. Queen size bed was really comfortable, and always clean. Bathroom was really nice, spacious, and always clean, with plenty of towels provided. They also allow you to set the temperature in your room to your liking which is always great. The location for this hotel could not have been more perfect - right next door to Buckingham, near great cafes and restaurants, and around the corner from a shopping center and a small grocery store. It's a really quick walk to Victoria station and bus stops, and it's also only about 15 minute walk down Birdcage Walk to get to the Thames River and Big Ben. It's also really close to St. James's Park near Buckingham which is a great place to spend time! Also at the hotel, they serve afternoon tea that is incredible!! This hotel became our home away from home for 2 weeks, and we cannot praise it enough. We absolutely will be back to stay at the Rubens!!
Carrie, usRomance trip
Exceptional 10.0
I have made quite a few business trips to London. I had the pleasure of staying at several of London’s best known high end hotels. Yet, here I am rating Rubens at the Palace above the excellent hotels (e.g. Savoy, Browns among them). What distinguishes Rubens from the best known high end hotels? The staff. This includes everyone; the concierge staff, the staff in their New York Bar, the staff in the Grill, the staff at the front desk, the housekeeping staff and the staff who man the front door. In addition to recommending restaurants, the concierge staff helped us interact with our airline who had lost a bag on our flight from JFK to Heathrow. They tempered our optimism at the “lies” we were hearing from the airline with years of experience. The staff in the New York Bar learned our names almost immediately and talked to us about our “bag problem”. The staff in the Grill assured us that we would not feel out of place despite my wearing the clothes I had flown in. The Front Desk people and the front door people similarly knew our names and would greet us by same when we were in the lobby or leaving/entering the hotel. A power outage in our room was swiftly rectified by calling housekeeping. At Rubens the front desk staff would say hello even when we were just walking to the front door to go for a walk. The front door door staff would inquire about where we were going and on our return would ask how our day day went. In short, it was like having friends rather than staff.
Steve&Gail, us7 night trip
Very good 8.0
Traditional British Hospitality in Modern Victoria
We stayed 10 nights, just me and my teen daughter. We had stayed here a couple of years ago, and back in 2015, we had a better Mews view room on a higher floor and a great bathroom and tub. This time, we got a smaller feeling room, obstructed view and no tub. It was a king with Royal Mews view. The room was 111 and had recently been renovated, so that was lovely. The bed was fantastically comfy and the linens lux. Although we were offered a discounted breakfast (14 pounds pp), we opted not to do it this time since we knew the 11 hour time change was going to make us sleep late. We struggled to get on London time and as a result we stayed up all of most nights, enjoying the telly or catching up on the Harry Potter movies since we were set to go to Harry Potter World and had tickets to see the 2-part HP and the Cursed Child play (outrageously impressive and worth every bit of the nearly 400 pounds it cost). I spent a few nights in the downstairs bar for a drink or two. Two draft beers cost 24 pounds - yikes! Room service was expensive but good food. The neighborhood has recently added new, lively restaurants and bars and so it appeared that the once super-popular b bar downstairs, was never full and sometimes empty. Anthony the door man was great. Patrick at the front desk darling. The maids were very accommodating and cleaned our room late in the day. There is a freshly refurbished breakfast room, it looked nice but I didn't sample the food. Love Rubens.
Trini, usOther trip
Exceptional 10.0
Best hotel EVER!!!
I travel all over the world and so far the best hotel and customer service I have ever received was at The Rubens. The staff was so friendly and accommodating. They treated my 8 year old son wonderfully. They greeted him by name and gave him a high five everytime we left the hotel or came back. We spent time in New York, Iceland, and London, and his favorite part of the whole trip was staying the this hotel. He loved The Rubens so much that when we got to our New York hotel he cried himself to sleep because he hated it and hated the room. The staff at The Rubens made a lasting impression on us both, and we will definitely be staying there again for another upcoming trip in a few months. The hotel was clean, great staff, amazing breakfast, fantastic location, and was everything we could hope for. It was very close to Victoria Station, bus tour stops, Wicked and Hamilton Broadway shows, lots of restaurants and much more! The night staff even played with my son when we had bought a remote control tank from Harrods. They even left nice little hand written notes for us in our room. Also, make sure you get the included breakfast. The breakfast was delicious every morning. Room service food was also very good. We will definitely ne back.
Jennifer, us5 night family trip
Exceptional 10.0
What a terrific hotel!
We had a lovely stay at The Rubens At The Palace. The location first of all was ideal for getting around London and the front desk staff, the concierge and the doorman couldn't have been nicer or more helpful. The room was wonderful and perfect for my daughter and granddaughter and myself. It was large enough for three people and had very comfortable beds. The only flaw came when trying to order a pizza at midnight for my granddaughter whose jet lag left her hungry at a late hour. Since we had been told there was 24 hour room service available we didn't think there would be a problem ordering then. The woman in the kitchen who answered was obviously put out that we wanted to order at that late hour and said she would call back to confirm our order could even be filled. She didn't, so I called the kitchen again 3 times, and 3 times she picked up the phone, heard my voice, and hung up. Subsequently, I called the front desk for help and the young man there was terribly apologetic and took care of the order and in short order we had a pizza at our door. I would certainly highly recommend this hotel and plan to stay there again on my next trip. It is a great hotel and a fabulous value!
Robin, us3 night trip

The Rubens At The Palace

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