The room was super clean, the towels were big and fluffy, and the property was safe and well-lit. My door was really sticky though, and I had to use my body weight to open the door. It didn't bother me enough to say anything, and I'm sure if I did staff would have addressed it right away. Everyone was so friendly and helpful, they even let me check in early since there was a room available! The hotel is close enough to the convention center that you can walk, and the streets are well-lit with great shops and restaurants open late!