Hotel Indigo Los Angeles Downtown, an IHG Hotel, Los Angeles: Reviews & Hotel Deals

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Breakfast, lunch, dinner served; local cuisine

Overview
Rooms
Location
Amenities
Policies

Luxury hotel with 2 bars/lounges, near Crypto.com Arena

8.2/10 Very good

1,056 verified Hotels.com guest reviews

Property highlights

Pool

Pet-friendly

Parking available

Free WiFi

Restaurant

Connecting rooms available

Price available on 4/6/2023

899 Francisco Street, Los Angeles, CA, 90015

Main amenities

Daily housekeeping
Restaurants and 2 bars/lounges
Outdoor pool
Breakfast available
24-hour fitness centre
Valet parking
Seasonal outdoor pool
Pool bar
24-hour business centre
Conference centre
Business centre
12 meeting rooms

For families

Rollaway/extra beds
Fridge
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden

Room options

About this area

What's nearby

In Downtown Los Angeles
Crypto.com Arena - 7 min walk
Los Angeles Convention Center - 8 min walk
L.A. Live - 1 min drive
Microsoft Theater - 1 min drive
Walt Disney Concert Hall - 2 min drive
Echo Park Lake - 3 min drive
Los Angeles Memorial Coliseum - 5 min drive
California Science Center - 5 min drive
University of Southern California - 5 min drive
Banc of California Stadium - 6 min drive

Getting around

Hawthorne, CA (HHR-Hawthorne Municipal) - 20 min drive
Burbank, CA (BUR-Hollywood Burbank) - 27 min drive
Long Beach, CA (LGB-Long Beach Municipal) - 27 min drive
Van Nuys, CA (VNY) - 27 min drive
Los Angeles Intl. (LAX) - 28 min drive
Los Angeles Cal State Station - 8 min drive
Glendale Transportation Center - 10 min drive
Los Angeles Union Station - 10 min drive
7th Street - Metro Center Station - 9 min walk
Pico Station - 12 min walk
Pershing Square Station - 20 min walk

Restaurants

Yard House - 4 min walk
Metropole Bar & Kitchen - 1 min walk
Fogo De Chao - 5 min walk
Denny's - 5 min walk
Katsuya L.A. LIVE - 4 min walk

About this property

Hotel Indigo Los Angeles Downtown, an IHG Hotel

Hotel Indigo Los Angeles Downtown, an IHG Hotel offers a great location, putting you within a short 10-minute walk of Crypto.com Arena and Los Angeles Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Metropole Bar + Kitchen, which serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers like the location and overall comfort. Public transportation is only a short walk: 7th Street - Metro Center Station is 9 minutes and Pico Station is 12 minutes.

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Masks available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, lunch and dinner

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

350 rooms
Arranged over 18 floors

Arriving/Leaving

Check-in time from 4:00 PM until 2:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 11:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required

Pets

Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Secured covered on-site valet parking (USD 49 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site

Other information

Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee/tea in a common area
Snack bar/deli

Travelling with children

Children's menu

Working away

24-hour business centre
12 meeting rooms
Computer station
Conference centre (3850 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Pool umbrellas

Facilities

1 building/tower
Built in 2017
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
24-hour fitness centre
An outdoor pool
Banquet hall
Reception hall

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available

Room amenities

Be entertained

MP3 docking station
43-inch LED TV
Premium digital channels

Home comfort

Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Rollaway/extra bed (surcharge)

Freshen up

Private bathroom
Shower only
Designer toiletries
Hairdryer

Stay connected

Laptop-friendly workspace
Free newspapers
Free WiFi
Free local calls

Food and drink

Fridge

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations

Special features

Dining

Metropole Bar + Kitchen – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

18 Social – This rooftop bar specialises in local cuisine and only serves light fare. Happy hour is offered. Open selected days.

Fees & policies

Refundable deposits

Breakage deposit: USD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Resort fee: USD 20.00 per accommodation, per night

Resort fee inclusions:

Additional inclusions
Fitness centre access
Pool access

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 for adults and USD 10 to 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between noon and 4:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Cots/infant beds are available for USD 40.0 per day
Rollaway beds are available for USD 45.0 per day
Guests must contact this property in advance to reserve cots/infant beds

Pets

Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

Covered valet parking costs USD 49 per night with in/out privileges

Pool, spa, & gym (if applicable)

The seasonal pool is open from January to March

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Indigo Los Angeles Downtown

Hotel Indigo Los Angeles Downtown

Hotel Indigo Los Angeles Downtown, an IHG Hotel Hotel

Hotel Indigo Los Angeles Downtown, an IHG Hotel Los Angeles

Frequently asked questions

Does Hotel Indigo Los Angeles Downtown, an IHG Hotel offer free cancellation for a full refund?

Yes, Hotel Indigo Los Angeles Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

As of 2 June 2023, prices found for a 1-night stay for 2 adults at Hotel Indigo Los Angeles Downtown, an IHG Hotel on 4 June 2023 start from AU$399, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

Yes, dogs are welcome. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

Yes. Valet parking costs USD 49 per night. Electric car charging is available.

What are the check-in and check-out times at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

You can check in from 4:00 PM - 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Hotel Indigo Los Angeles Downtown, an IHG Hotel?

No, this hotel doesn't have a casino, but Commerce Casino (11-min drive) and Hustler Casino (13-min drive) are both nearby.

What is there to do at Hotel Indigo Los Angeles Downtown, an IHG Hotel and nearby?

Hotel Indigo Los Angeles Downtown, an IHG Hotel has 2 bars, an outdoor pool and a 24-hour fitness centre, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Indigo Los Angeles Downtown, an IHG Hotel?

Yes, Metropole Bar + Kitchen offers local cuisine.

What's the area around Hotel Indigo Los Angeles Downtown, an IHG Hotel like?

Hotel Indigo Los Angeles Downtown, an IHG Hotel is in Downtown Los Angeles, a short 9-minute walk from 7th Street - Metro Center Station and 7 minutes' walk from Crypto.com Arena. Travellers say that the area is walkable and good for families.

8.2

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness