Skip to main content

Disney's Grand Floridian Resort & Spa

4.0 star property
Beach hotel with spa, near Magic Kingdom® Park

Choose dates to view prices

Experience the magic of Disney's Grand Floridian Resort & Spa, a family-friendly haven near Magic Kingdom Park. Unwind by the pool with a swim-up bar, or treat yourself to a rejuvenating massage at the spa. Enjoy breakfast, lunch, and dinner at one of 7 on-site restaurants or explore nearby golf courses like Disney's Palm Golf Course.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 7 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free theme park shuttle
  • Fitness centre
  • Valet parking
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 41 of 41 rooms

View all photos for Resort View. Florida special accessible room with option for hearing accessibility. 2 queen beds, 1

In-room safe, desk, iron/ironing board, free WiFi

Resort View. Florida special accessible room with option for hearing accessibility. 2 queen beds, 1

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Theme Park View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 q

In-room safe, desk, iron/ironing board, free WiFi

Theme Park View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 q

  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 queen

In-room safe, desk, iron/ironing board, free WiFi

Resort View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds

In-room safe, desk, iron/ironing board, free WiFi

Resort View. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Theme Park View. Hearing accessible - visual alarms and notifications. 2 queen beds, 1 daybed.

In-room safe, desk, iron/ironing board, free WiFi

Theme Park View. Hearing accessible - visual alarms and notifications. 2 queen beds, 1 daybed.

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Theme Park View - Club Level. Hearing accessible - visual alarms and notifications. 2 queen beds, 1

In-room safe, desk, iron/ironing board, free WiFi

Theme Park View - Club Level. Hearing accessible - visual alarms and notifications. 2 queen beds, 1

  • Sleeps 5
  • 2 Queen Beds

View all photos for 8T

In-room safe, desk, iron/ironing board, free WiFi

8T

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Water View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 queen

In-room safe, desk, iron/ironing board, free WiFi

Water View. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 queen

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for 2 Bedroom Suite - Club Level Wheelchair accessible with tub option for hearing accessibility. 1 king

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite - Club Level Wheelchair accessible with tub option for hearing accessibility. 1 king

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Theme Park View - Club Level Wheelchair accessible with tub and option for hearing accessibility. 2

In-room safe, desk, iron/ironing board, free WiFi

Theme Park View - Club Level Wheelchair accessible with tub and option for hearing accessibility. 2

  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Suite - Club Level Access Wheelchair accessible with roll in shower and option for hearing

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Suite - Club Level Access Wheelchair accessible with roll in shower and option for hearing

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Resort View Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 queen

In-room safe, desk, iron/ironing board, free WiFi

Resort View Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 queen

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Resort View Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1 day

In-room safe, desk, iron/ironing board, free WiFi

Resort View Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1 day

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Water View Hearing accessible - visual alarms and notifications. 2 queen beds, 1 daybed.

In-room safe, desk, iron/ironing board, free WiFi

Water View Hearing accessible - visual alarms and notifications. 2 queen beds, 1 daybed.

  • Sleeps 5
  • 2 Queen Beds

View all photos for Theme Park View Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1

In-room safe, desk, iron/ironing board, free WiFi

Theme Park View Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Water View Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 king, 1

In-room safe, desk, iron/ironing board, free WiFi

Water View Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 king, 1

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Water View. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1 day

In-room safe, desk, iron/ironing board, free WiFi

Water View. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds, 1 day

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Theme Park View. Florida special accessible room with option for hearing accessibility. 2 queen beds

In-room safe, desk, iron/ironing board, free WiFi

Theme Park View. Florida special accessible room with option for hearing accessibility. 2 queen beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe King Room - Club Level. Hearing accessible - visual alarms and notifications. 1 king bed, 1 d

Deluxe King Room - Club Level. Hearing accessible - visual alarms and notifications. 1 king bed, 1 d

Deluxe King Room - Club Level. Hearing accessible - visual alarms and notifications. 1 king bed, 1 d

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room - Club Level. Wheelchair accessible with tub and option for hearing accessibility. 2 que

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room - Club Level. Wheelchair accessible with tub and option for hearing accessibility. 2 que

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Resort View - Club Level. Florida special accessible room with option for hearing accessibility. 2 q

In-room safe, desk, iron/ironing board, free WiFi

Resort View - Club Level. Florida special accessible room with option for hearing accessibility. 2 q

  • Sleeps 5
  • 2 Queen Beds

View all photos for Resort View. Florida special accessible room with option for hearing accessibility. 1 king bed, 1 da

In-room safe, desk, iron/ironing board, free WiFi

Resort View. Florida special accessible room with option for hearing accessibility. 1 king bed, 1 da

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite - Club Level

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Suite - Club Level

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Suite - Club Level

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite - Club Level

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Suite-Club Level Access. Hearing accessible - visual alarms and notifications. 1 king bed,

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite-Club Level Access. Hearing accessible - visual alarms and notifications. 1 king bed,

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room-Club Level. Wheelchair accessible with roll-in shower and option for hearing accessibili

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room-Club Level. Wheelchair accessible with roll-in shower and option for hearing accessibili

  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View

In-room safe, desk, iron/ironing board, free WiFi

Resort View

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for 2 BR - Theme Park View - Club Level Access

In-room safe, desk, iron/ironing board, free WiFi

2 BR - Theme Park View - Club Level Access

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 1 BR - Theme Park View - Club Level Access

1 BR - Theme Park View - Club Level Access

1 BR - Theme Park View - Club Level Access

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Queen Sofa Beds

View all photos for Theme Park View - Club Level

In-room safe, desk, iron/ironing board, free WiFi

Theme Park View - Club Level

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Water View

In-room safe, desk, iron/ironing board, free WiFi

Water View

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Resort View - Club Level

In-room safe, desk, iron/ironing board, free WiFi

Resort View - Club Level

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Grand Suite - Club Level

Grand Suite - Club Level

Grand Suite - Club Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Water View Florida special accessible room with option for hearing accessibility. 2 queen beds, 1 da

In-room safe, desk, iron/ironing board, free WiFi

Water View Florida special accessible room with option for hearing accessibility. 2 queen beds, 1 da

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Suite - Club Level Access

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Suite - Club Level Access

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room - Club Level

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room - Club Level

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room - Club Level

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King Room - Club Level

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite - Club Level Access

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite - Club Level Access

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Disney Suite - Club Level

Disney Suite - Club Level

Disney Suite - Club Level

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Theme Park View

In-room safe, desk, iron/ironing board, free WiFi

Theme Park View

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Victorian Suite - Club Level

Victorian Suite - Club Level

Victorian Suite - Club Level

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

2 outdoor pools
Disney's Contemporary Resort
Bay Lake
  • Pool
  • Free parking
  • Free Wi-Fi
  • Restaurant
8.4 out of 10, Very good, 1,001 reviews
Disney's Contemporary Resort
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
4401 Grand Floridian Way, Lake Buena Vista, FL, 32830

What's nearby

  • Walt Disney World® Resort - 1 min walk - 0.0 km
  • Beachcomber Beach - 6 min walk - 0.6 km
  • Disney's Magnolia Golf Course - 12 min walk - 1.1 km
  • Disney's Palm Golf Course - 15 min walk - 1.3 km
  • Magic Kingdom® Park - 16 min walk - 1.4 km

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 34 min drive
  • Orlando International Airport (MCO) - 41 min drive
  • Kissimmee Station - 26 min drive
  • Orlando Station - 31 min drive
  • Brightline Orlando Station - 32 min drive
  • Free theme park shuttle

Restaurants

  • ‪Casey's Corner - ‬6 min drive
  • ‪Main Street Bakery (feat. Starbucks) - ‬6 min drive
  • ‪Cosmic Ray's Starlight Café - ‬8 min drive
  • ‪Main Street Confectionery - ‬6 min drive
  • ‪Pinocchio Village Haus - ‬9 min drive

About this property

Disney's Grand Floridian Resort & Spa

Disney's Grand Floridian Resort & Spa is a great choice for your beach stay in Lake Buena Vista. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Victoria and Albert, one of 7 restaurants, serves dinner. Other highlights at this Victorian hotel include a poolside bar, a fitness centre and a theme park shuttle.

At a glance

DONE

Hotel size

    • 867 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site valet parking (USD 39 per night)
DONE

Off-site

    • Free theme park shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 7 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Free theme park shuttle
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Personal watercraft (motorised)
  • Shopping
  • Fishing
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)

Facilities

  • 6 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Piano
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Water slide
  • Victorian architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Victoria and Albert – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Citricos – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Narcoosee – This restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
1900 Park Fare – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Grand Floridian Cafe – This café serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Parking

  • Valet parking costs USD 39 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Disney's Grand Floridian Lake Buena Vista
Disney's Grand Floridian Resort Spa
Disney's Grand Floridian Resort Hotel
Disney's Grand Floridian Resort Hotel Lake Buena Vista
Disney's Grand Floridian Resort Lake Buena Vista
Floridian
Floridian Resort
Disney Grand Floridian Hotel
Disney Grand Floridian Resort
Disneys Grand Floridian Hotel
Grand Floridian Disney
Grand Floridian Hotel Orlando
Grand Floridian Orlando
Grand Floridian Resort
Disney's Florian Buena Vista
Disney's Grand Floridian & Spa
Disney's Grand Floridian Resort Spa
Disney's Grand Floridian Resort & Spa Hotel
Disney's Grand Floridian Resort & Spa Lake Buena Vista
Disney's Grand Floridian Resort & Spa Hotel Lake Buena Vista

Frequently asked questions

Is there a pool at Disney's Grand Floridian Resort & Spa?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Disney's Grand Floridian Resort & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Disney's Grand Floridian Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Disney's Grand Floridian Resort & Spa?

You can check in starting at 3 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Disney's Grand Floridian Resort & Spa and nearby?

Have fun during the warmer months with activities such as fishing. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Disney's Grand Floridian Resort & Spa also has a water slide and a fitness centre, as well as an arcade.

Are there restaurants at or near Disney's Grand Floridian Resort & Spa?

Yes, there are 7 on-site restaurants, featuring seafood.

Does Disney's Grand Floridian Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Disney's Grand Floridian Resort & Spa like?

Disney's Grand Floridian Resort & Spa is a short 4-minute walk from Walt Disney World® Resort and 20 minutes' walk from Magic Kingdom® Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Disney's Grand Floridian Resort & Spa Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.2

Property conditions & facilities

Popular mentions

Room
Restaurant
Food
Parks
Service staff
Location
Children
Room service
Bed
Booking

Reviews

Verified

10/10 Exceptional

Room was perfect
James, 2-night trip
Verified

10/10 Exceptional

Staff very nice.
Patricia, 1-night trip
Verified

8/10 Very good

Excellent staff.
Richard, 3-night trip
Verified

8/10 Very good

We had to change rooms because we were given a handicap room and it was at the end of a busy sidewalk. Everyone coming out of the main building walked up to our first floor balcony and looked into our room. We could t open our curtains. They moved us the next day and the room was great.
Patrick, 5-night trip
Verified

6/10 Good

We will not stay here again
Liana, 3-night trip
Verified

10/10 Exceptional

Very nice hotel
Joanna, 1-night trip
Verified

4/10 Fair

I gave it a two because it’s located right across from the magic kingdom so it’s convenient. The hotel is a beautiful hotel however, the noise level in the hallways is out of control. You will not and cannot sleep. We had drunk people from a party in the lobby for hours after midnight and security never showed up. Not one holiday decoration up this year.
Jennifer, 1-night trip
Verified

10/10 Exceptional

Exceptionally fine hotel with service to match. On the monorail to all the parks, makes everything easy.
Robert, 2-night trip
Verified

10/10 Exceptional

Thank you!

Family vacation with teens hotel was immaculately clean beautiful and such a pleasure to stay.
2-night trip
Verified

10/10 Exceptional

Location
Carlos, 5-night trip
Verified

10/10 Exceptional

Worth the price.
Joseph, 2-night trip
Verified

10/10 Exceptional

I have stayed at most of the Disney resort hotels over the last several years, and this is definitely one of my favorites! The staff, rooms, grounds, and amenities were all top shelf. The resort’s proximity to Magic Kingdom and access to the monorail system were also bonuses. Highly recommend!
Verified

10/10 Exceptional

Possibly the all around best hotel I have ever stayed at. You get what you pay for.
Joseph, 1-night trip
Verified

10/10 Exceptional

Love this hotel

It’s always fantastic at the grand Floridian. I have never had a bad stay there. My only complaint is with the food at disney as a whole. It has gone down hill over the years but uphill in price. Love the hotel but not the food !!
Marc quinn, 1-night trip
Verified

10/10 Exceptional

Mmmht read d hi
kristy, 2-night trip
Verified

10/10 Exceptional

Good experience, we enjoyed the room, some of the restaurants, good quality of food but we had no interactions with ANY Disney character. Having younger kids, that was a boomer
Adriana C, 9-night trip
Verified

10/10 Exceptional

Just ok

I love this hotel, lots of childhood memories, but rooms need to be updated and the overall grandness of the lobby is missing, restaurants are closed, even the amount of flowers they put up is lacking from what it used to be…that being said this is the best Disney property…
Mercedes, 1-night trip
Verified

6/10 Good

We stayed in Conch Key and it seemed like this location might have been a little more ignored than others. They were very accommodating with getting the types of rooms we need to be adjoining and have very welcoming safe at the front door. Other than one other waitress this seemed to be the only area they focused on there customers satisfaction. We had multiple appliances that were broken (coffee machine and blow drier). The laundry facilities were very dirty. Out of all of our food we had the food at the cafe and mobile order was the worst in comparison to all the wonder restaurants the parks offered. Overall we were pretty disappointed since other resorts had more reliable transportation. Our buses took three times as long. The only highlight is the view of the fireworks every night but I can imagine that is possible to see from other resorts as well. We’re pretty disappointed when everything else in the parks and other resorts “wowed” us.
Brittan, 8-night trip
Verified

6/10 Good

Desapontado - não valeu a pena

Achei super caro pela experiência que tive. Não se trata de um hotel de Luxo e sim um hotel temático. Importante dizer que o hotel é “Aberto ao público” - o que dificultava acesso aos restaurantes, bares, etc. isso fazia com que o hotel sempre estivesse super cheio - fila para absolutamente tudo. Concierge super ruim e pouco prestativo. Em resumo, para uma diária de quase 1.500 dólares - não recomendo.
Leonardo, 2-night trip
Verified

10/10 Exceptional

La verdad toda la estancia estuvo muy bonita , espero que siempre tenga este excelente servicio el hotel , el hotel está muy limpio , esta en excelente condiciónes , la gente es muy amigable y amable eso es lo buscamos siempre los turistas un muy buen ambiente de hospitalidad, donde te puedan ayudar en toda tu estancia
Linda, 3-night trip
Verified

10/10 Exceptional

Beautiful property. Peaceful and easy access to the Magic Kingdom by monorail, boat and walking. Great bar on the second floor for adult time. Citricos was fantastic. Asked for a delayed check out and was pleasantly greeted with a sure we'd be happy to. Only one negative was a beeping sound each morning of vehicles backing in and out. Additionally all the people in the yellow vests working on various projects were not personable. I am assuming they weren't Disney employed. Otherwise, all was fantastic and would return back.
Stephanie, 8-night trip
Verified

10/10 Exceptional

Everything was excellent about this resort and the staff! We can’t wait to visit again!
Rachel, 2-night trip
Verified

10/10 Exceptional

GF has several buildings w/rooms. The atmosphere in the main building was amazing. They were doing construction but let us know weeks before our trip. The tram to the parks was so convenient. The only negative, in true Disney fashion EVERYTHING is expensive! Don’t forget a mask (you only need it for the tram) because you will pay $45 for 3. That being said my daughter and her friends had an amazing time and that’s what makes it all worth it.
Danielle, 2-night trip
Verified

10/10 Exceptional

Beautiful and family friendly this hotel blew away the others we stayed at for our Disney trip. The service was exceptional. No other hotel came even close.
Brigid C, 2-night trip
Verified

8/10 Very good

View

We had to request that our room be cleaned... outlets didn’t work but we had a beautiful view so that ropes it alll
Geraldine, 4-night trip