The lovely ladies at the counter made my stay just perfect - they are so friendly, knowledgable, and helpful. This. place seems to attract a lot of friendly Western guests as well, so I was able to easily make friends in the large communal space. They also hold bags for no cost until 2200 on your day of check out. Location is in a more teenaged-geared area, however, so nearly all shops are closed by 2000, same with many restaurants. So, plan ahead, and you'll have a splendid time here in Nagoya (note: solo female traveler, stayed x4 nights)