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Royal Garden Hotel

Luxury hotel with 2 restaurants, near Kensington Palace

  • Free WiFi

Image gallery

  • Royal Deluxe Studio, High Floor - Guest Room
  • Royal Deluxe Studio, High Floor - Guest Room
  • Royal Deluxe Studio, High Floor - Living Area
  • Royal Deluxe Studio, High Floor - Bathroom
  • Royal Deluxe Studio, High Floor - Guest Room
Royal Deluxe Studio, High Floor - Guest Room. Image 1 of 38.
1 / 38Royal Deluxe Studio, High Floor - Guest Room
2-24 Kensington High Street, London, W8 4PT, England, United Kingdom
9.0.Superb.
  • Service was helpful and establishment very clean throughout

    May 17, 2019

  • Hotel very nice. Check in staff and bar staff very friendly. Evening staff member…

    Mar. 14, 2020

See all 431 reviews

Official standards

This property advises that it adheres to We're Good To Go (UK) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Shopping
Safe
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 394 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Breakfast available
  • 24-hour health club
  • Valet parking

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television

What’s around

  • In London City Centre
  • Kensington Palace - 4 min walk
  • Hyde Park - 13 min walk
  • Buckingham Palace - 42 min walk
  • Piccadilly Circus - 2.6 mi / 4.1 km
  • Big Ben - 3 mi / 4.8 km
This property is closed from March 25 2020 to January 1 2022 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Deluxe Twin Room
  • Deluxe Studio
  • Standard Double Room
  • Deluxe Room, Garden View
  • Deluxe Twin Room, Garden View
  • Royal Double Room, Garden View
  • Deluxe Double Room, High Floor
  • Deluxe Double Room, Garden View, High Floor
  • Royal Deluxe Studio, High Floor

What’s around

Landmarks

  • In London City Centre
  • Kensington Palace - 4 min walk
  • Hyde Park - 13 min walk
  • Buckingham Palace - 42 min walk
  • Piccadilly Circus - 2.6 mi / 4.1 km
  • Big Ben - 3 mi / 4.8 km
  • The British Museum - 3.4 mi / 5.4 km
  • London Eye - 3.6 mi / 5.7 km
  • The Shard - 6 mi / 9.6 km
  • Tower of London - 6 mi / 9.6 km
  • Wembley Stadium - 7.3 mi / 11.8 km

Getting around

  • Heathrow Airport (LHR) - 22 min drive
  • London City Airport (LCY) - 25 min drive
  • Gatwick Airport (LGW) - 80 min drive
  • Luton Airport (LTN) - 44 min drive
  • Kensington (Olympia) Station - 22 min walk
  • London Paddington Station - 24 min walk
  • London (QQP-Paddington Train Station) - 24 min walk
  • High Street Kensington Station - 4 min walk
  • Queensway Underground Station - 13 min walk
  • Gloucester Road Underground Station - 13 min walk
  • Airport shuttle (surcharge)
map
See on map
2-24 Kensington High Street, London, W8 4PT, England, United Kingdom

At a glance

Hotel size

  • This hotel has 394 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (GBP 36 per day)
  • Onsite valet parking (GBP 36 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • English breakfast (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness facilities
  • Pilates classes on site
  • Yoga classes/instruction on site

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 25 per person (approximately)
  • Airport shuttle service is offered for an extra charge of GBP 85 per vehicle (one way)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Self parking costs GBP 36 per day
  • Valet parking costs GBP 36 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash.

Guests requiring a wheelchair accessible room should book a minimum of 1 week in advance.

Also known as

  • Royal Garden Hotel London
  • Royal Garden
  • Royal Garden Hotel London, England
  • Royal Garden Hotel Hotel
  • Royal Garden Hotel London
  • Royal Garden Hotel Hotel London
  • Royal Garden Hotel
  • Royal Garden London
  • Royal Garden
  • Hotel Royal Garden
  • Royal Garden Hotel London, England
  • Royal Garden Hotel London
  • Royal Garden London
  • Royal Hotel Garden

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Royal Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 25 2020 to January 1 2022 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 36 per day. Valet parking costs GBP 36 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include The Greyhound (3-min walk), The Ivy Kensington Brasserie (4-min walk), and Builders Arms (5-min walk).
  • Yes, an airport shuttle is available. The charge is GBP 85 per vehicle one way.
  • Onsite recreation at Royal Garden Hotel includes Pilates and yoga. Enjoy amenities like 3 bars and a 24-hour health club.
9.0.Superb.
  • 10.0.Exceptional

    Superb staff, service second to none

    Paul, 1 night trip, Feb. 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My wife and daughter spent one week in London. Good location, large rooms, nice staff.

    6 night trip, Feb. 15, 2020

    Verified Expedia guest review

  • 6.0.Good

    Tired and need of refurb

    Great staff, but in need of refurbishment as very tired

    Paul, 1 night trip with friends, Feb. 14, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Not so Royal

    Definitely NOT 5 star! Room was small but fine. Housekeeping not great. General facilities poor - not even a decent comfortable bar to relax in. Restaurant food average.

    Neil, 2 night business trip, Feb. 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Large rooms - clean - good location - good value

    This was first time staying at this hotel. Great location - large rooms - quiet and private feel to it - service and staff very helpful But it’s a large hotel so not like a home from home feel - but good value for money - clean large rooms and good location - would stay there again!!

    Grace, 3 night trip, Feb. 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Pleasant stay despite...

    Check in was a disaster. Even though we arrived 1 hour after the check in time a room wasn’t available. The clerk went through 4 differing room numbers that we were allocated . Eventually our room was fine no issues. Sadly ( we do like this hotel ) we also had an issue over breakfast. Whereupon the staff were dismantling the breakfast offering slowly from 10.50 onwards and never approached us to inform us breakfast was being terminated. Breakfast closes at 11am and the manager apologised for what the staff had done . The charges were waived .

    Philip, 1 night trip, Jan. 31, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The people at the reception were very kind,Emilie for example was very smiling and helpful, the room service was ok not the cleanest I have ever had but very acceptable,, except for when a Lady called Maria was on service, she did her job perfectly well, the location very nice ... Food served in the room was good as well.

    7 night family trip, Jan. 22, 2020

    Verified Expedia guest review

  • 8.0.Very good

    There is a small issues like remote control of tv is not working probably

    4 night family trip, Jan. 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful hotel. Excellent proximity to Kensington Gardens and Hyde Park, Royal Albert Hall, Portobello Market, and Knightsbridge.

    1 night family trip, Jan. 3, 2020

    Verified Travelocity guest review

  • 6.0.Good

    Location excellent, staff generally very helpful. Booked 2 rooms but they were not together despite my requests. Because we booked online we got a poor room location simple as that. The property needs an update dinning area and rooms below standard for a 5 star. Breakfast just inadequate relative to healthy alternatives . Elevators always a wait problem so being on first floor used the internal stairs!!

    4 night romance trip, Dec. 20, 2019

    Verified Expedia guest review

See all 431 reviews