Skip to main content.
All properties in Dubai, United Arab Emirates
1 room, 2 adults

Sheraton Dubai Creek Hotel & Towers

5-star5 stars
Great for familiesThis property has good facilities for families.
Baniyas Street, Po Box 4250, Dubai, United Arab Emirates

Waterfront hotel with 5 restaurants, near Al Ghurair Centre
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
From 2,681 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Fantastic service
Great room
Tasty breakfast

Sheraton Dubai Creek Hotel & Towers

from A$163
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 2 Single Beds, City View
  • Deluxe Room, 1 King Bed, View
  • Deluxe Room, 2 Single Beds, View
  • Club Room, 1 King Bed, Business Lounge Access, City View
  • Club Room, 1 King Bed, Business Lounge Access
  • Club Room, Business Lounge Access, View
  • Club Room, Japanese Futon, Business Lounge Access
  • Junior Suite, 1 King Bed, Business Lounge Access, View
  • Executive Suite, 1 King Bed, Business Lounge Access
  • Executive Suite, Business Lounge Access

What’s around Sheraton Dubai Creek Hotel & Towers


  • In Deira
  • Gold Souk - 26 min walk
  • Grand Mosque - 33 min walk
  • City Centre Deira - 34 min walk
  • Dubai Museum - 35 min walk
  • The Dubai Heritage Village - 37 min walk
  • Al Ghurair Centre - 11 min walk
  • Meena Bazaar - 37 min walk

Getting around

  • Dubai (DXB-Dubai Intl.) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 28 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 49 min drive
  • Union Station - 10 min walk
  • Baniyas Square Station - 15 min walk
  • Salah Al Din Station - 18 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 268 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Private check-in at Club Lounge for Club room reservations available 7 AM-2 AM.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 1978
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Vivaldi - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Creekside Japanese - This restaurant specializes in Japanese cuisine and serves dinner only.

Ashiana - This restaurant specializes in Indian cuisine and serves lunch and dinner.

Chelsea Arms Pub - This pub serves dinner only.

Hatta - This buffet restaurant serves breakfast and lunch.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sheraton Dubai Creek Hotel & Towers’s small print

Also known as

  • Sheraton Dubai Creek Hotel Towers
  • Sheraton Dubai Creek Hotel Towers
  • Sheraton Creek Hotel Towers
  • Sheraton Creek Towers
  • Sheraton Dubai Creek & Towers
  • Sheraton Dubai Creek Hotel & Towers Hotel
  • Sheraton Dubai Creek Hotel & Towers Dubai
  • Sheraton Dubai Creek Hotel & Towers Hotel Dubai
  • Sheraton Creek Hotel Towers
  • Sheraton Dubai Creek Towers
  • Sheraton Creek Towers
  • Sheraton Creek Hotel
  • Sheraton Dubai Creek Hotel & Towers
  • Sheraton Dubai Creek Towers
  • Sheraton Hotel Creek
  • Dubai Sheraton


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 120.0 per night

Full breakfast is offered for an extra charge of AED 110 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 100 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.2 From 540 reviews

Very good 8.0
Had a 5 night break between Christmas and New Year. We chose the Sheraton because of its proximity to the airport and the Metro ( Union Station), and because of the quieter location in the old part of town as opposed to Jumeriah Beach end of town. Creek side was an added advantage. We arrived in the evening and found the check in staff friendly, efficient and speedy. Our room was a regular twin on the third floor, creek facing. It was a treat to draw back the curtains and see the Dhow boats all lit up cruising up and down, with the spectacular back drop of the distant Burj Kalifa and Dubi Frame. House keeping during our stay was very good – provided a very clean and tidy room with a plentiful supply of bottled water and clean towels. Breakfast in the Hatte was excellent. All the choices you could ask for: English breakfast, cereals, egg station, curry, bakery, cheeses etc. The staff were very attentive at all times, removing finished crockery from the tables promptly. The hotel runs a complimentary transfer to the Dubai Mall (Burj Kalifa) and to Al Mamzar Beach. The beach is well worth a visit (Dirhams 5 entry fee). The hotel allows you to take their pool towels and package them up for you. Very useful. Found the pool area to be spacious and in the sun most of the day, with under cover areas and umbrellas for those that require them. One downside of the side by side sun loungers is that there are selfish people who decide to light up their cigarettes and blow smoke over guest
Warwick, gb5 night trip
Very good 8.0
Hotel on the creek
We had booked 2 rooms at the hotel for 3 nights and already paid for it through Expedia . The clerk who checked us in thought he owned the hotel and was doing us a favor by checkin us in. He was absolutely rude. The climax came when he said that we had to pay a deposit of USD 60/- per room per night for incidentals. Which meant a deposit of USD 360/- to which we refused. He said it was Hotel policy. Since we refused he had to call his supervisor who said that USD 60 per room was ok and if they did require more in case we sign for anything they would ask us to which we agreed. Jack who was the manager came up to the room 5 minutes later and apologized for everything. He changed the rooms and made sure we had a wonderful stay. We enjoyed our stay because of him. Thank you Jack for everything. Rest of the reception staff need to be trained as checkin took 45 minutes and check out 30 minuets. It’s a nice hotel but suggest go some where else as this Sheraton is very much below SHERATON level since the staff at reception makes a hotel or breaks it
AJ, us1 night trip
Exceptional 10.0
Great stay!
Stayed at the Sheraton Dubai Creek Hotel for five days at the start of April and the service from the very start was amazing. We had booked 2 rooms and arrived quite early on the first day. We were honestly expecting to leave our luggage and come back later to check in around 2pm..ish (normal check in being at 3pm). However, the young lady at reception said she would try to get at least one room ready early (so we could freshen up) and we could wait in the pool area. After waiting comfortably for a while, we were told a room was available and remarkably it was an upgrade from the room booked. So we got one room earlier than expected and an upgrade, at no additional cost. The rooms were spacious and clean. The breakfast selection was comprehensive, with every palate catered for and we were regulars at the omelette station. Whether we used the complimentary hotel shuttles to the Dubai Mall or the beach; or had taxis flagged down for us, getting around Dubai was definitely made easier by the hotel staff. Union metro station is a short walk away. Every member of staff we encountered was extremely courteous, polite and helpful. The Sheraton Dubai Creek Hotel is celebrating 40 years this year and some may think it has had its day; but I can firmly say (having stayed in a few 5* hotels around the world) that Sheraton Dubai Creek retains its classic elegance whilst embracing the modern. And the service provided by its staff exemplified all that a 5* hotel should aspire to.
Maurenna, gbOther trip
Exceptional 10.0
Third time staying Here over 10 years.
We were so glad that we were able to come back to the Sheraton Dubai Creek hotel this summer 2018. I was in Dubai on official appointments and business with partners. We tried to come in 2014 but the hotel was closed down for refurbishment. However I must say it was worth the wait. The hotel rooms have been refurbished and modernised with state of the art bathrooms and showers (I opted for a creek view room once again, the club classic option). The staff are exceptional and always go out of there way to oblige. Food wise, the last time we came, we found the Chinese restaurants in the hotel out of our budget. There are Indian and Italian restaurants with a good menu. However the hotel provides a good food choice called “The Lobby” which helped us to cut costs. It’s worth staying here. Getting a taxi to Dubai downtown costs about 33 Dirham and always you to spend time in the mall and other shops. The fact that it’s just near the creek means you can easily hire a boat cruise or get a boat to go to the souks. I’ve got too many positive things to say about this hotel and we are definitely coming back here again for Christmas.
Yemi, gbOther trip
Very good 8.0
Hotel on the creek
We had a terrible time when we checked in since we had 2 rooms. The reception person thought we were doing him a favor by checking in. Extremely bad checkin service took over 30 minutes at the counter. Then He wanted a deposit of about $ 175 per room for the nights we were there which I refused to pay. I was an SPG member which was not important for them. After that he called his supervisor who said it was ok to keep a deposit of $55/- per room which was fine by me. After that their Manager Jack took over and apologized very nicely and gave us a room with a view. Jack made sure we were well looked after. We had a pleasant stay after that and everything was fine. It was just that they had a rotten egg who was spoiling the Sheraton hotels name.
AJ, us2 night trip

Sheraton Dubai Creek Hotel & Towers

Is the description of this property not correct? Tell us