I've traveled to NYC many times for work, but it was my first time at this hotel and I Ioved it! The lobby nook with coffee, tea, hot chocolate, snacks, microwave, and little paperback library was such a lovely treat. The staff was kind and helpful. The room was nicely done with a great shower, and was quiet, even on the 3rd floor where most NYC hotel rooms are full of street noise. And the location was great -- all that Little Italy and Chinatown offer, and an easy walk to multiple subway lines. I'll be back!