Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java, 60271
What's nearby
Surabaya Plaza Shopping Mall - 1 min walk
Grand City Surabaya - 7 min walk
Tunjungan Plaza - 15 min walk
Pasar Atum Mall - 5 min drive
Surabaya Zoo - 6 min drive
Getting around
Surabaya (SUB-Juanda) - 39 min drive
Surabaya Pasar Turi Station - 12 min drive
Surabaya Gubeng Station - 13 min walk
Tandes Station - 26 min drive
Airport shuttle (surcharge)
Restaurants
Plaza Surabaya - 1 min walk
Richeese Factory - 2 min walk
Long's Resto WTC - 2 min walk
Mie Mapan - 3 min walk
Gokana Ramen & Teppan - 3 min walk
About this property
Surabaya Suites Hotel Powered by Archipelago
Surabaya Suites Hotel Powered by Archipelago puts you a short five-minute drive from Tunjungan Plaza. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. An outdoor pool, a bar/lounge and a health club are other features.
Languages
English, Indonesian
At a glance
Hotel size
230 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Free off-site parking nearby
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Playground
What to do
Fitness classes
Shopping
Golfing nearby
Working away
Business centre
Meeting room
Computer station
Conference space (1292 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1993
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Health club
An outdoor pool
Art gallery on-site
Full-service spa
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep-soaking bath
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Dining
Cafe Taman – This restaurant specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Coffee Bar – This coffee shop serves brunch, lunch and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 17 (one-way)
Children & extra beds
Rollaway beds are available for USD 48.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 8:00 PM
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Surabaya Plaza
Surabaya Plaza
Surabaya Plaza Hotel
Surabaya Plaza Hotel Java
Surabaya Suite Hotel
Surabaya Suite
Horison Suites Surabaya Hotel
Surabaya Suites Hotel
Surabaya Suites
Horison Suites Hotel
Horison Suites Surabaya
Surabaya Suites Hotel
Surabaya Suites Hotel Powered by Archipelago Hotel
Surabaya Suites Hotel Powered by Archipelago Surabaya
Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya
Frequently asked questions
Does Surabaya Suites Hotel Powered by Archipelago offer free cancellation for a full refund?
Yes, Surabaya Suites Hotel Powered by Archipelago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Surabaya Suites Hotel Powered by Archipelago?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Surabaya Suites Hotel Powered by Archipelago?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Surabaya Suites Hotel Powered by Archipelago?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Surabaya Suites Hotel Powered by Archipelago?
Yes, an airport shuttle is available. The charge is USD 17 one-way.
What are the check-in and check-out times at Surabaya Suites Hotel Powered by Archipelago?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Surabaya Suites Hotel Powered by Archipelago and nearby?
On-site recreation at Surabaya Suites Hotel Powered by Archipelago includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Surabaya Suites Hotel Powered by Archipelago also has a steam room and spa services, as well as a garden.
Are there restaurants at or near Surabaya Suites Hotel Powered by Archipelago?
Yes, there's an on-site restaurant that offers international cuisine.
Does Surabaya Suites Hotel Powered by Archipelago have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Surabaya Suites Hotel Powered by Archipelago like?
Surabaya Suites Hotel Powered by Archipelago is in Embong Kaliasin, a short 15-minute walk from Tunjungan Plaza and 7 minutes' walk from Grand City Surabaya.
Surabaya Suites Hotel Powered by Archipelago Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
15 Dec 2024
Rob
Rob, 4-night trip
Verified Hotels.com guest review
8/10 Very good
11 Oct 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sept 2024
I choose this hotel because the location close to güveni station and beside mall easy to find food and room it’s very big
As far as value for money, this is a great choice. The facilities are old so a bit more difficult to keep super clean. Also could use some additional electrical outlets so customers do not have to unplug the lamps to plug in chargers, etc. They do have a pool that is clean but old. It took me 2 days of occasional walks to find the pool and the pool can be crowded in early morning. I like the mix of clientele which is national and international. I would stay here again.
Karen
Karen, 5-night business trip
Verified Expedia guest review
8/10 Very good
6 June 2024
Value for money. Surabaya plaza next door with lots of food and shopping. Other shoppings grab only cost less than $2.00. A convenient place to stay.
Kok Poh
Kok Poh, 3-night romance trip
Verified Expedia guest review
4/10 Fair
9 May 2024
Engku Hartini Binte
Engku Hartini Binte, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 Nov 2023
Hock Sing
Hock Sing, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 June 2023
It was ik
Bakhtiar
Bakhtiar, 1-night trip
Verified Expedia guest review
6/10 Good
16 Apr 2023
The staff are friendly and helpful. The place is clean but the building needs painting and some repairs.
Anthony
Anthony, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 May 2022
Robert E
Robert E, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 June 2021
Kuwat
Kuwat, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Apr 2021
Kuwat
Kuwat, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Dec 2020
Kuwat
Kuwat, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Jan 2020
Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease
Verified traveller
3-night romance trip
Verified Wotif guest review
10/10 Exceptional
16 Oct 2019
Verified traveller
7-night trip
Verified Expedia guest review
8/10 Very good
23 Aug 2019
Clean and conveniently located next to a mall. Room is spacious too
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
21 Aug 2019
Convenient location. Beside surabaya plaza. Breakfast however not much variety
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
7 Aug 2019
Decent stay
I was given a smoking room when it was stated non-smoking in my booking. Luckily the room did not reek of smoke although it did when i step outside. The staff did apologise to me and offered to change room once a non-smoking room is available. The condition of the gym/fitness centre was quite poor. Both treadmill machines were down and the stationary bikes were old. The pool was decent. The room was comfortable but I had some issues with the towels and sheets, as stains were visible. All in all, it was a fairly modest place to stay and I would still recommend this hotel to non-fussy stayers.
Verified traveller
5-night business trip
Verified Hotels.com guest review
8/10 Very good
5 Aug 2019
Great value for the money... spacious rooms with business table separately... cleanliness and daily room cleaning, good food at the restaurant... good for business travel , or to stay and see around Surabaya, all positive experience except for the WiFi...lobby WiFi had no issues, WiFi repeatedly get disconnected once inside the room...and had difficulty in connecting..if not for that ... great, stay👍
Verified traveller
5-night trip
Verified Expedia guest review
8/10 Very good
20 July 2019
Aaron
Aaron, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
19 July 2019
Property was in a great area across from a mall, rooms were a little older than expected but comfortable, price could be adjusted to reflect dating decor but overall comfortable stay
Verified traveller
1-night trip with friends
Verified Expedia guest review
6/10 Good
17 July 2019
The room given was a big room.
Breakfast was very chaotic as the hotel was hosting a big group during my stay and there was not enough food for all. The Gym and the Swimming pool looks dated and not very inviting.
Jackmond
Jackmond, 3-night business trip
Verified Hotels.com guest review
6/10 Good
8 July 2019
Book if the price stay low
Was joining a sunrise trip to mount bromo and leaving for Yogyakarta the next day by train. So really just stayed for a short rest at the evening. Location is good - next to mall, close with train station. Condition is not the best but expected given the very low price, also very acceptable for a short stay. One major down side is that some room is facing the lobby, and despite we were staying at the top floor the noise from the lobby is still quite notable. Overall quite ok for our short stay given the price.