Hotel Lugano Torretta

4.0 star property
Mestre hotel with restaurant and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lugano Torretta

Terrace/patio
Aerial view
Front of property
Lobby
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Pet-friendly
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Library
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Minibar
The price is AU$127
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Blackout curtains
Bidet
Hairdryer
Private bathroom
Minibar
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room, 1 Double or 2 Single Beds

Minibar, in-room safe, blackout curtains, soundproofing

Classic Double or Twin Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
Blackout curtains
Bidet
Hairdryer
Private bathroom
Minibar
Pet friendly
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Comfort Single Room

Highlights

Soundproofed
Air conditioning
Blackout curtains
Bidet
Hairdryer
Private bathroom
Minibar
In-room safe
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Blackout curtains
Bidet
Hairdryer
Private bathroom
Minibar
In-room safe
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Blackout curtains
Bidet
Hairdryer
Private bathroom
Minibar
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Blackout curtains
Bidet
Hairdryer
Private bathroom
Minibar
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Blackout curtains
Bidet
Hairdryer
Private bathroom
Minibar
In-room safe
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 3 Single Beds

View all photos for Superior Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Single Room

Highlights

Soundproofed
Air conditioning
Blackout curtains
Bidet
Hairdryer
Private bathroom
Minibar
In-room safe
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Blackout curtains
Bidet
Hairdryer
Private bathroom
Minibar
In-room safe
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Blackout curtains
Bidet
Hairdryer
Private bathroom
Minibar
Pet friendly
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

House

Highlights

Soundproofed
Air conditioning
3 bedrooms
Blackout curtains
Bidet
Hairdryer
Private bathroom
Minibar
  • Sleeps 5
  • 3 Large Single Sofa Beds, 1 Double Bed and 4 Single Beds

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Air conditioning
7.8 out of 10, Good, (1000)
The price is AU$82
includes taxes & fees
6 Jan - 7 Jan 2025
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About the area

Map
Via G. Rizzardi, 11, Mestre, VE, 30175

What's nearby

  • Porto Marghera - 14 min walk
  • Ferretto Square - 20 min walk
  • Piazzale Roma - 8 min drive
  • Port of Venice - 11 min drive
  • Terminal Fusina - 12 min drive

Getting around

  • Marco Polo Airport (VCE) - 17 min drive
  • Venezia Mestre Station - 3 min walk
  • Venezia Mestre Tram Stop - 5 min walk
  • Venice (XVY-Mestre Rail Station) - 7 min walk
  • Mestre Centro B1 - 25 min walk

Restaurants

  • ‪Ristorante Pizzeria da Michele - ‬9 min walk
  • ‪Soul Kitchen - ‬6 min walk
  • ‪Pasticceria La Partenopea - ‬9 min walk
  • ‪Dining Room Marghera - ‬3 min walk
  • ‪Alai Life Bar - ‬7 min walk

About this property

Hotel Lugano Torretta

At Hotel Lugano Torretta, you'll be within a 10-minute drive of Piazzale Roma and Grand Canal. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is within a short drive of Port of Venice. Fellow travellers love the helpful staff and location.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 93 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
    • On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total, up to 15 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Secured uncovered on-site extended parking (EUR 10 per night)
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
    • Off-site parking nearby (EUR 10 per night; booking required)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1964
  • Safe-deposit box at front desk
  • Library
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free long-distance and local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

EAT & WINE22 – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 7.50 for adults and EUR 7.50 for children
  • Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Hosted evening meal costs EUR 22

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per accommodation, per stay

Parking

  • Uncovered extended parking costs EUR 10 per night
  • Parking is available nearby and costs EUR 10 per night (49 ft away)
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Lugano Torretta
Hotel Lugano Torretta Mestre
Lugano Torretta
Lugano Torretta Mestre
Lugano Torretta Venice
Lugano Torretta Hotel Venice
Hotel Lugano Torretta Hotel
Hotel Lugano Torretta Mestre
Hotel Lugano Torretta Hotel Mestre

Frequently asked questions

Does Hotel Lugano Torretta offer free cancellation for a full refund?
Yes, Hotel Lugano Torretta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Lugano Torretta?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of EUR 5 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Lugano Torretta?
Yes. Extended parking costs EUR 10 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hotel Lugano Torretta?
Check-in start time: 2 PM; check-in end time: anytime. There's a 50% charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Hotel Lugano Torretta?
No, this hotel doesn't have a casino, but Ca' Noghera Casino of Venice (14-min drive) is nearby.
Are there restaurants at or near Hotel Lugano Torretta?
Yes, there's an on-site restaurant, EAT & WINE22.
What's the area around Hotel Lugano Torretta like?
Hotel Lugano Torretta is a short 3-minute walk from Venezia Mestre Station and 14 minutes' walk from Porto Marghera. Travellers say that the hotel is in a great location.

Hotel Lugano Torretta Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Expetation, convenient and clean
We booked this hotel for 2 days stay just because of the convenient location, near train station and #6/#66 bus route to Venice. We arrived in the morning and the friendly staff stored our luggage in a locked storage place. The room and it's bathroom was very clean. The breakfast is fair.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Jonathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location if you don’t want to stay in Venice
The hotel was convenient to get to train and bus station to get into Venice.
Teresa, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with the excellent breakfast and great location to the transportation. The main issue that we experienced is the customer service. I don't know if this is in Italian culture or the staff is impatient when providing the services. The tone, the conversations, reactions give their guests feeling of the favor toward them and definitely should be not expected from 4 stars hotel.
Alick, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Very close to the train station
Manon, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Helen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

ALEXANDER, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I like the location of the hotel. The bus that stops right in front of the hotel will take you to Venice in 5-7 minutes and runs every 5-10 minutes. The hotel is close to the train station, from where you can easily get to any destination in Italy and abroad. Getting to the hotel from Marco Polo Airport is very easy. Getting to the hotel from Marco Polo Airport is very easy. A comfortable but inexpensive express bus will take you directly to the train station, and you will walk 1 block to the hotel. This can save you a lot of money. The pharmacy is 1 block away, the supermarket is 2 blocks away - everything is within walking distance. The hotel staff is very friendly and helpful. They will help you with directions, store your luggage in a locker while you wait for your room to be prepared, and you will leave your room key with them while you enjoy beautiful Venice. The premises are modest and a little dated, but all the equipment (AC, TV, shower, toilet, taps, lifts, etc.) works well. The room is clean and functional. In the morning we enjoyed breakfast at the restaurant. The restaurant has two working coffee machines and two juice dispensers so there are no queues. In my opinion, the choice of hot dishes was limited, but there was a lot of fruit, tomatoes, cheeses, ham, bread, pastries and other types of food. There is a beautiful grand piano in the lobby, although it is completely out of tune and useless. It seems that no one has looked after it for many years.
Serguei, 3-night family trip
Verified Expedia guest review

8/10 Very good

The staff were friendly and helpful. The hotel was near Mestre train station so easy to catch our train to Rome
Jane, 3-night family trip
Verified Expedia guest review

2/10 Poor

We the room that we were given to us is NOT what is advertised on your website!! It was a total bate and switch
Gabriela, 2-night romance trip
Verified Expedia guest review

4/10 Fair

When we first arrived we had two rooms. My room with my husband was having some major aircon issues and it was a hot day, so it was beyond boiling. After finally getting someone up there to help us over an hour and a half we were being ‘upgraded’ to a room whose aircon also didn’t work. It wouldn’t drop below 24/25 degrees. Sweating and hot, uncomfortable on a concrete bed. I wrote to the hotel manager with photos of the temp at 3:30am and 4:30am. We had to leave at 8am for our tour the next day. By 2:30pm I still had no reply. So I contacted the hotel and Hotels.com to say we wanted to check out 1 night early due to the lack of assistance, communication and lack of comfort.It was unacceptable to have no response for nearly an entire work day and we understand we had missed check out for that day, but wanted to check out the next day at least Hotels.com contacted the hotel and we were declined. I then replied several times to Hotels.com and the hotel managers email CC’d on every occasion. The hotel not once emailed me wanting to resolve the issue. When I finally got back to the hotel to speak to the manager he ‘proudly’ stated he had been there since 9am to discuss this with me when I came to the desk. I left at 8am!! You can’t write a simple email to state you wish to address my concerns when I come down His attitude, so pompous, lacking in customer service. They even laughed while I walked away to the elevator. Beds rock hard, aircon crap, staff revolting. Avoid!
Lauren, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was close to the Mestre train station. The tunnel closest to the hotel was so-so but the main underpass in the station was also close and much busier and cleaner. Breakfast was very good. Reasonable price for the room. Second time I stayed there.
David, 1-night trip
Verified Expedia guest review

6/10 Good

Carl, 7-night trip
Verified Expedia guest review

8/10 Very good

OSVALDO, 1-night trip
Verified Expedia guest review

6/10 Good

Chris, 3-night trip
Verified Expedia guest review

4/10 Fair

Four star ? 2 1/2 maybe ! The only four star was the lobby and the bathroom. Air conditioning not running and bed outdated.
Pierre-Eric, 1-night family trip
Verified Expedia guest review

8/10 Very good

Overall room and hotel are really good. Staff are not very friendly and breakfast was not very good. All the food and bread felt like they were days old. We didn’t eat breakfast even though we paid for it.
Mario, 2-night family trip
Verified Expedia guest review

6/10 Good

Jack, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfectly reasonable place to stay
Joon Nak, 1-night romance trip
Verified Expedia guest review

2/10 Poor

The room in the pictures will most likely not be what you actually get, the lady at the front desk is not nice at all, the guy helped us with parking and changing our original room due to having a very strong chemical smell
sofia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay, easy to walk to the train station and get into Venice.
Marija, 1-night romance trip
Verified Wotif guest review

2/10 Poor

smelled like smoke so badly I had to leave and get a different hotel
ashley, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location near the train station
Saeed, 1-night family trip
Verified Expedia guest review

8/10 Very good

This hotel's location is perfect! There is a bus stop practically in front of the hotel, that takes you to Venice in 12 minutes. The railway station is just a block away, which gives you access to the whole country, if you choose to do day trips by speed train. In the railway station there are car rental offices, if you choose to rent a car to do day trips. There are supermarkets within walking distance, too, if you prefer to get your fresh fruit etc. We could not have chosen a better hotel for our particular vacation, that involved not only visits to Venice, but also to the Dolomites and lakes in the North of Italy, as well as other cultural cities in Veneto.
Aida, 3-night romance trip
Verified Expedia guest review