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JW Marriott Hotel Shenzhen

5.0 star property
Luxury hotel in Futian with 2 restaurants and spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Shenzhen

Outdoor pool, open 7:00 AM to 10 PM, pool umbrellas, pool loungers
Lobby lounge
Exterior
Executive lounge
Executive Room, 1 King Bed

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Spa
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is AU$206
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Smart TV
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Smart TV
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Golf View

Premium bedding, minibar, in-room safe, desk

Studio Suite, 1 King Bed, Golf View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 60 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Futian Shangri-La Shenzhen

Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (640)
The price is AU$219
includes taxes & fees
26 Jan - 27 Jan 2025
Futian Shangri-La Shenzhen
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About the area

Map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000

What's nearby

  • Coco Park Shopping Center - 5 min drive - 3.7 km
  • Shenzhen Convention and Exhibition Center - 7 min drive - 5.9 km
  • Happy Coast - 7 min drive - 5.0 km
  • Splendid China Folk Village - 8 min drive - 6.3 km
  • Window of the World - 8 min drive - 7.7 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 35 min drive
  • Hong Kong International Airport (HKG) - 55 min drive
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Shenzhen Station - 10 min drive
  • Sungang Railway Station - 12 min drive
  • Xiangmihu Station - 9 min walk
  • Chegongmiao Station - 19 min walk

Restaurants

  • ‪The Lounge - ‬10 min walk
  • ‪Café Chinois - ‬1 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪澳葡街 - ‬10 min walk
  • ‪华苑一号 - ‬10 min walk

About this property

JW Marriott Hotel Shenzhen

JW Marriott Hotel Shenzhen puts you within a 10-minute drive of Huaqiangbei and Huanggang Border Crossing. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Cafe Chinois 万豪西餐厅, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is close by: Xiangmihu Station is only 9 minutes on foot.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 402 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 6:00 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bike rentals nearby
  • Golf lessons nearby

Working away

  • Business centre
  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Grab bar near toilet
  • Roll-in shower
  • Transfer shower
  • Lever door handles
  • Area rugs in room

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Children's dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Spa by JW has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Cafe Chinois 万豪西餐厅 – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Reservations are required.
Man Ho 万豪中餐厅 – This restaurant specialises in dim sum and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 118 for children
  • Late checkout can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10 PM
  • The seasonal pool is open from April 01 to November 30
  • Guests under 13 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a deadlock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Also known as

JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does JW Marriott Hotel Shenzhen offer free cancellation for a full refund?
Yes, JW Marriott Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Shenzhen?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10 PM.
Are pets allowed at JW Marriott Hotel Shenzhen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JW Marriott Hotel Shenzhen?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at JW Marriott Hotel Shenzhen?
Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.
What is there to do at JW Marriott Hotel Shenzhen and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. JW Marriott Hotel Shenzhen also has a seasonal outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near JW Marriott Hotel Shenzhen?
Yes, there are 2 on-site restaurants, featuring Asian cuisine.
What's the area around JW Marriott Hotel Shenzhen like?
JW Marriott Hotel Shenzhen is located on the Strip in Futian, a short 9-minute walk from Xiangmihu Station and 5 minutes' walk from Shenzhen Golf Club.

JW Marriott Hotel Shenzhen Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything is great at this hotel
Wyndham Ming Hym, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Pui Chun, 1-night trip
Verified Expedia guest review

8/10 Very good

Mike, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Zhouzhou, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Yang, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Eileen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wen See Adele, 1-night trip
Verified Hotels.com guest review

6/10 Good

Checking in is really slow.
Ning, 1-night trip
Verified Expedia guest review

4/10 Fair

Kwok Tsz, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Eric, 1-night trip
Verified Expedia guest review

8/10 Very good

The lobby design is so old
Alan, 1-night trip
Verified Expedia guest review

8/10 Very good

Jennifer, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Ms Yau
The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm What wrong with your hotel problem? Horrible experience.
sin kwan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

wonderful short stay!
wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
MAYBELINE, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Camila, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Checked in was super efficient! Very friendly front desk staff!
Chak Lam, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, well maintained, very friendly staff, everything perfect
Zhigang, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Min, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The room was good but majority of the staff was not good at English.
YUSUKE, 1-night business trip
Verified Expedia guest review

6/10 Good

Okay hotel but not up to par
Not up to par with the 5 star and price. Overall it’s an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.
1-night trip
Verified Hotels.com guest review

6/10 Good

Excellent business hotel
Excellent business hotel. The rooms are lovely the restaurants and bar area could be better but overall it’s an excellent business hotel
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love the service of the hotel staff, very efficient and friendly, as well as the facilities and location
Leo, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely Decor, Comfortable Bed
The lobby is very beautiful, as you can see from the pictures. The hotel room was quite nice, too, including a comfortable bed and stylish decor. The lighting in the hotel room could be improved a little bit. The hotel is a close cab ride (or approx. 40 minute walk) to Coco Park, but the area around the hotel is perhaps less exciting. The staff at the hotel were very kind.
2-night trip
Verified Hotels.com guest review