Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in rooms
Parking
On-site self-parking (JPY 1500 per night; includes in/out privileges)
On-site extended parking
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Hotel Monterey Edelhof Sapporo Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Jan 2025
Superb Onsen and friendly staff with good service!
Am very impressed with the service this hotel offers. I requested an early deposit of luggage a day earlier as I have a late arrival from a day trip to Wakkanai. When I arrive for check in at 11.45pm, the luggage was already moved to my room and not reception area! This surprised me!
The hotel location is perfect for a stroll walk to Susukino and the onsen is superb too!
Breakfast spread was marvellous and friendly staff in the hotel which also included the chef cooking the omelette for me!
Will definitely come back for a stay in this hotel next winter !
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Kyung Deuk
Kyung Deuk, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
5 Jan 2025
Sicong
Sicong, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Verified traveller
8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Emmeline
Emmeline, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Classic style hotel in Sapporo
One of the best hotels I've stayed at in Sapporo! The staff was very helpful in expediting some holiday gift packages. Very gracious helpful staff and an old world charm at this hotel, I am now a big fan of the Monterey brand because of their Sapporo team. Thanks for a great stay!
Barton A
Barton A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Verified traveller
5-night business trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
Overall nice to stay in and staffs were kind enough for no complaints. Minor but some staffs cannot speak English that I had a hard time since she kept on speaking Japanese. Besides than nice and convenient!!
Jiwon
Jiwon, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
25 Oct 2024
Beautiful hotel
The hotel is beautiful, clean and well located about a 10 minute walk from the bustling Sususkino district. The room was typically efficient for a Japanese hotel. The bed was very firm and while I found it comfortable, I can imagine some would find it too hard. The sobakawa pillow was wonderful. The only downside of the room was a lack of individual air conditioning. When I asked at the front desk, it was suggested that I open the window. While this cooled the room down, it was too noisy at night. The bath spa was magnificent, one of the best I have ever experienced in Japan. And the spa staff was so wonderful. Despite all the positives of this hotel, I think the lack of temperature control would preclude a return visit.
Jay
Jay, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Carl
Carl, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Hotel has a great charm about it. Staff were very friendly and helpful. Just wish I could stay longer
John
John, 3-night trip
Verified Expedia guest review
2/10 Poor
1 Oct 2024
One person room but Expedia sold to us for two people , very tiny and could not place one luggage. Not recommend for two people . Expedia should refund us
Nancy
Nancy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sept 2024
Great
Omni
Omni, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Sept 2024
Qianye
Qianye, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Matee
Matee, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sept 2024
Matee
Matee, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
I was changed to the 11th floor, quite. But in 4th floor, hear noise from passing traffic.
Feng
Feng, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Wonderful experience from check in to check out. Stellar rooms, staff, and overall property. Breakfast buffet was fantastic, our best in Hokkaido, in terms of quality of ingredients, variety of options, presentation, and running of the dining room. 10/10 recommend.
Raku
Raku, 1-night family trip
Verified Expedia guest review
6/10 Good
12 Aug 2024
7 minutes to JR station but 15 minutes walk to main area. Close to bus terminal also, not too many restaurants around; need to walk 15 minutes. Mainly it’s a business buildings.
Tiffany
Tiffany, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Centrally located, nice lobby and staff. Breakfast buffet included had many options, great quality. Rooms were older than anticipated but clean and roomy enough. Located close to Sapporo Station, Odori Park, Nijo Fish Market, and Tanukikoji Shopping Center. Family friendly!
Van
Van, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Sebastian
Sebastian, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
Donghyun
Donghyun, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Meghan
Meghan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
We loved the hotel. The location is close to landmarks and the room was very clean with nice amenities. The staff were very helpful. The. Spa and the onsen were excellent.