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4-star ryokan with indoor pool, near Jigokudani
Great value!! wish we could stay a few more nights here :)
Feb. 8, 2020
Hotel is under renovation, but did not impact our stay. Although booked a non smoking…
Jun. 12, 2019
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
We stayed at the east wing of the hotel - it was quite new and very clean. The buffet dinner with delicious with a good range of food! The highlight was the onsen - very spacious and the outdoor onsen was great!
1 night trip, Jan. 10, 2019
Verified Expedia guest review
Restuarant staff and manager were impolite and not flexible. The onsen and kids pool are great, location is good.
nina, 2 night family trip, Dec. 25, 2018
Verified Hotels.com guest review
Quick check in. Provide free shuttle to Bear Park nearby. Nice street to walk nearby. 9 types of Onsen to enjoy. Buffet dinner was good with wide range of selectioyn, including fresh crab. Nice breakfast spreacd as well.it is well located, within walking distance near the Hell Valley.
1 night trip with friends, Nov. 8, 2018
Verified Hotels.com guest review
The hotel has been well maintained. The buffet dinner and breakfast were delicious and fresh. The hot spring facilities are great. Staff are helpful.
1 night trip, Oct. 28, 2018
Verified Wotif guest review
I got mixed feelings about this hotel. It is obviously very prestigious and used to be luxurious when it was built. However my first impression was not as good as I was expecting. Two things stood out for me right away, the constant residual smell of smoke in the hallways and the room and the size and facilities in the room itself. The room is awefully inadeqate for the price paid, the bathroom is tiny and dated. The hotel needs a serious renovation to make the rooms up to the modern standards of grand hotel it claims to be. Even more importantly they need to ban smoking in the rooms and get rid of that constant smell throughout the hotel. What has improved the impression dramatically was the absolutely INCREDIBLE dinner buffet and the incredible Onsen facilities. Thanks to those it is 4 stars from me instead of 3.
Ilya, 1 night trip, Jun. 5, 2018
Verified Expedia guest review
Both breakfast and dinner buffet were outstanding, variety of onsen types was good as well. Whilst still in good condition, the hotel facilities are noticeably worn and some renovation will be ideal. Overall, great place for a relaxing stay, wish I booked for longer.
Faye, 1 night trip, Mar. 28, 2018
Verified Expedia guest review
Old but worth it for the 7 different kinds of bath...............
1 night trip, Oct. 19, 2017
Verified Expedia guest review
Good onsen - excellent food options.
Melinda, Family trip, Jul. 26, 2016
Verified Hotels.com guest review
It was amazing. Room was very clean and spacious, staff were extremely kind, food was amazing and onsen was definitely top of the class!!
INHOUNG, 1 night trip, Dec. 27, 2021
Verified Hotels.com guest review
It was an amazing stay and experience! The staff was great, the hotel was perfect, the location was everything we wanted. It provided the much needed escape from cities and allowed us to relax in the local area's beauty and unique onsen experience. It was also close to the Bear Park and Marine Park!
3 night trip, Jun. 27, 2021
Verified Expedia guest review