Guests
All properties in Noboribetsu, Hokkaido, Japan

Noboribetsu Grand Hotel

3.5-star hotel with restaurant, near Jigokudani

  • Free WiFi
From
A$266

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Property renovations and closures

  • During renovations, the hotel will make every effort to minimize noise and disturbance.

Image gallery

  • Superior Twin Room, Non Smoking - Guest Room
  • Superior Twin Room, Non Smoking - Guest Room
  • Suite, Fine View Bath, Non Smoking, Japanese Dinner in Private Room - Bathroom
  • Superior Twin Room, Non Smoking, Hot Tub - Bathroom
  • Superior Twin Room, Non Smoking - Guest Room
Superior Twin Room, Non Smoking - Guest Room. Image 1 of 66.
1 / 66Superior Twin Room, Non Smoking - Guest Room
Noboribetsu Onsen 154, Noboribetsu, 059-0551, Hokkaido, Japan
8.4.Very good.
  • Very nice. My experience was great overall. Great onsen and buffet.

    May 2, 2018

  • Nice Hotel, efficient and kind staff, a few mins walk from the first walking tracks. But…

    Aug. 7, 2017

See all 393 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Walkable

The property will be renovating from May 20 2022 to August 31 2022 (completion date subject to change). The following areas are affected:
  • Hot springs
    • Free WiFi
    • Air Conditioning

    Property highlights

    Main amenities

    • 240 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Hot springs
    • 24-hour front desk
    • Air conditioning

    For families

    • Cots/infant beds (surcharge)
    • Fridge
    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping

    What’s around

    • In Noboribetsuonsencho
    • Jigokudani - 8 min walk
    • River Oyunuma Natural Footbath - 16 min walk
    • Date Jidaimura - 2.8 mi / 4.5 km
    • Noboribetsu Marine Park Nixe - 4.5 mi / 7.3 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Twin Room, Non Smoking
    • Twin Room, Smoking
    • Japanese Style Room, Smoking[34sqm] (For 2-5 Guests)
    • Superior Twin Room, Non Smoking
    • Suite, Non Smoking, Hot Tub
    • Superior Twin Room, Non Smoking, Hot Tub
    • Comfort Twin Room, Non Smoking

    What’s around

    Landmarks

    • In Noboribetsuonsencho
    • Jigokudani - 8 min walk
    • River Oyunuma Natural Footbath - 16 min walk
    • Date Jidaimura - 2.8 mi / 4.5 km
    • Noboribetsu Marine Park Nixe - 4.5 mi / 7.3 km

    Getting around

    • Noboribetsu Station - 7 min drive
    • Wanishi station - 22 min drive
    map
    See on map
    Noboribetsu Onsen 154, Noboribetsu, 059-0551, Hokkaido, Japan

    At a glance

    Hotel size

    • This hotel has 240 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-6:00 PM
    • Check-out time is 10 AM

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for unused portion of offer.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed
    • Service animals welcome

    Internet

    • Free WiFi in rooms

    Parking

    • No onsite parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Coffee shop/cafe
    • Room service (during limited hours)

    Services

    • 24-hour front desk
    • Laundry facilities
    • Luggage storage

    Facilities

    • Lift
    • Designated smoking areas

    Languages Spoken

    • English
    • Japanese

    In the room

    Home comforts

    • Air conditioning
    • Slippers

    Freshen up

    • Private bathroom
    • Shower only
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • TV

    Stay connected

    • Free WiFi

    Food and drink

    • Fridge

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

    Dining

    Matsumae - This restaurant specializes in Japanese cuisine.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cribs/infant beds are available for JPY 3000.0 per night

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Policies

    The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and cash.

    Also known as

    • Noboribetsu Grand
    • Noboribetsu Grand Onsen Hotel
    • Noboribetsu Grand Hotel Hokkaido
    • Noboribetsu Grand Hotel Hotel
    • Noboribetsu Grand Hotel Noboribetsu
    • Noboribetsu Grand Hotel Hotel Noboribetsu

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Noboribetsu Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no onsite parking at Noboribetsu Grand Hotel.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3 PM - 6:00 PM. Check-out time is 10 AM.
    • Yes, Matsumae offers Japanese cuisine. Nearby restaurants include Sumibiyaki (3-min walk), 天鳳 (3-min walk), and Isekura (3-min walk).
    • Onsite recreation at Noboribetsu Grand Hotel includes hot springs.
    8.4.Very good.
    • 8.0.Very good

      Noboribetsu

      Convenient location. Large hotel and large dining room for buffet meals. Average food with decent variety.

      Other trip, Apr. 28, 2017

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Picturesque onsen

      A quaint and comfortable hotel providing a tasty buffet of huge variety. The onsen here is one of our favourites with a waterfall beautifully framed by autumn leaves.

      Sally, Romance trip, Oct. 23, 2016

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Best onsen hotel

      Service was excellent Room was nice clean but no aircon (only heater ) Onsen bath was great especially the big one with the water falls.

      Warangkhanang, Family trip, May 29, 2017

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great onsen good food

      Liked the Japanese restaurant Loved the onsen Close to attractions Allowed early check in as we had been travelling lovely to relax after long drive room very comfortable and the best yukata belt in whole trip - stretchy for the larger woman and man

      Sharon, Other trip, May 11, 2017

      Verified Wotif guest review

    • 8.0.Very good

      Lovely hotel with great Onsen.

      A large hotel with a lovely onsen facility. Going in winter and being able to sit in the outdoor onsen with snow falling was magical. The hotel itself was lovely, staff were very welcoming and friendly. The restaurant for dinner and breakfast was big and busy and the variety of food available was quite amazing.

      Nathan, 1 night trip, Feb. 22, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Room was clean and felt new. Toiletries were good and the toilet was spacious. Hotel location was great as it was near the Noboribetsu onsen bus terminal and we could easily access most of the onsen town via foot as well. The hotel's onsen was so-so, would recommend guests to check out other onsens as well.

      Alice, 2 night romance trip, Jan. 8, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Is a nice place to stay, the facility is good, public bath is a must TRY, buffet food is nice and delicious.

      1 night family trip, Nov. 6, 2019

      Verified Expedia guest review

    • 8.0.Very good

      We booked the rooms with onsen, good choice! But price was on the high side Full sets of toiletries including facial lotion! Rooms are of decent aizes and clean! Hotel also provided free parking. We were happy with everything except for dinner was not to expectations. Stayed for 2 nites and both nites buffer dinner is exactly the same, no chg of menu. For those who drive, can skip the dinner option if more than 1 nite.

      Mummy, 2 night trip with friends, Oct. 2, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Excellent Onsen but the hotel is old and our room was very dated.

      1 night family trip, Jul. 21, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      beautiful rooms, great breakfast and dinner buffets, great location, staff very helpful

      2 night family trip, Jul. 14, 2019

      Verified Expedia guest review

    See all 393 reviews