Cairns Central Shopping Centre - 10 min walk - 0.9 km
Getting around
Cairns, QLD (CNS-Cairns Intl.) - 14 min drive
Cairns Station - 16 min walk
Freshwater Station - 18 min drive
Redlynch Station - 20 min drive
Restaurants
Hilton Executive Lounge - 2 min walk
Dundee's Restaurant on the Waterfront - 3 min walk
Blu Marlin Bistro - 4 min walk
Silverswift - 3 min walk
Three Wolves - 5 min walk
About this property
Pullman Reef Hotel Casino
Placing you only steps from Cairns Esplanade, Pullman Reef Hotel Casino features a casino and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tamarind, one of 4 restaurants, which serves Fusion cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Hindi, Japanese, Thai
At a glance
Hotel size
128 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (AUD 12.00 per night)
On-site valet parking (AUD 20.00 per night; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
4 restaurants
3 bars/lounges
Coffee shop
Coffee/tea in a common area
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
What to do
Evening entertainment
Pool table
Bike rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Rafting nearby
Scuba-diving nearby
Scooter/moped hire nearby
Skydiving nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (4080 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Facilities
1 building/tower
Built in 1996
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Fitness centre
An outdoor pool
Casino
38 casino gaming tables
455 casino slot machines
Casino VIP room
Sauna
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPod docking station
42-inch LCD TV
Premium digital channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Jetted
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Tamarind – This fine-dining restaurant specialises in Fusion cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Flinders Bar and Grill – This bistro specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Soy Kitchen Street Food – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
Merchant Cafe – This coffee shop serves breakfast and light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 150 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 39 per person
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for AUD 80 per night
Parking
Self-parking costs AUD 12.00 per night
Valet parking costs AUD 20.00 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns
Frequently asked questions
Does Pullman Reef Hotel Casino offer free cancellation for a full refund?
Yes, Pullman Reef Hotel Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pullman Reef Hotel Casino?
Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Pullman Reef Hotel Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pullman Reef Hotel Casino?
Yes. Self-parking costs AUD 12.00 per night. Valet parking costs AUD 20.00 per night. Electric car charging is available.
What are the check-in and check-out times at Pullman Reef Hotel Casino?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Pullman Reef Hotel Casino?
Yes, the 26566 square-foot casino features 455 slot machines and 38 gaming tables.
What is there to do at Pullman Reef Hotel Casino and nearby?
Have fun with activities such as cycling, hiking and rafting, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a casino. Pullman Reef Hotel Casino also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Pullman Reef Hotel Casino?
Yes, there are 4 on-site restaurants, featuring Fusion cuisine.
Does Pullman Reef Hotel Casino have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Pullman Reef Hotel Casino have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pullman Reef Hotel Casino like?
Pullman Reef Hotel Casino is located on the waterfront in Cairns Central Business District, a short 2-minute walk from Cairns Esplanade and 7 minutes' walk from Cairns Marlin Marina.
Pullman Reef Hotel Casino Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Dec 2024
andrew
andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Post cruise perfect hotel in Cairns.
The corner room was amazing possibly 1,000 sq feet or more. Beautiful view of the park and waterway.
Breakfast restaurant was ok but definitely not 4 or 5 star.
Casino is connected.
Gordon
Gordon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Overall I was very happy with the hotel during both of my stays. My room last night had a nice balcony overlooking the pool. Unfortunately, the hotel saw fit to close the pool for a week, and work was being performed outside and below me
sara
sara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Great location and large, comfortable room.
A pleasant stay at the Pullman Reef Hotel Casino. The room was large and well appointed, though some minor signs of age will need addressing in the next year or two. A great location with a lovely view. Staff were helpful and efficient. Despite it being linked to the casino, the room was pleasingly quiet. The pool area was better than expected too. Would stay there again.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Verified traveller
7-night trip
Verified Hotels.com guest review
8/10 Very good
12 Oct 2024
Catharine
Catharine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Georgia
Georgia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sept 2024
Siu hung
Siu hung, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
The pool and room was comfy. Everything was great walking distance to the pier for boat tours and lagoon. Helpful staff. Our flight wasn’t until late evening so they kept our luggage and gave us the pool access, some drink vouchers and for showers to freshen up. suggestion to keep people’s luggage on hold behind secure doors away from anyone accessing from the foyer. Fantastic stay.
Vivienne
Vivienne, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Sept 2024
Fast check in. Clean, spacious modern room. Within easy walking distance of just about every activity.
Douglas
Douglas, 3-night trip
Verified Hotels.com guest review
6/10 Good
16 Sept 2024
I didnt like all the mould in the bathrooms, spa bath didnt work.
Some of the staff were amazing. The maintenance guy spoke to me like i was an idiot, like i didnt know how to use a spa bath.
Maybe they should give there cleaners more time to clean properly. That way there wouldn't be mould built up in bathrooms. It wasnt worth the money I spent, wont recommend it to any of my friends. The in dinning wasn't worth the money, it arrived cold . To sum it up it was very disappointing.
Stephen John
Stephen John, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Sept 2024
Great service and welcoming staff
Paul R.
Paul R., 4-night trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2024
Excellent place to stay in Cairns. You can do anything from this hotel. We loved it!
Jill
Jill, 11-night romance trip
Verified Expedia guest review
8/10 Very good
12 Sept 2024
Jaspreet
Jaspreet, 2-night trip
Verified Wotif guest review
10/10 Exceptional
7 Sept 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sept 2024
Stayed in junior suite ,exceeded my expectations,would definitely recommend this hotel
ROY
ROY, 4-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
Pool and surrounds very appealing.General cleanliness was excellent. Property a little dated and could do with a refurb, especially shower cubicles.
Doug
Doug, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Sept 2024
Weekend getaway.
Great place to stay, staff are always welcoming & helpful. Rooms are spacious and comfortable. Spent the afternoon lazing around the pool which was sparkling clean. Highly recommend 😊
Debra
Debra, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Aug 2024
I liked the free casino chips and other bonus rewards that was offered
Jimmy
Jimmy, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
Great location. Close to convention centre
Regina
Regina, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
The room was so large and comfy - spa - 2 beds, sparkling water - just super!
Rex and Ros
Rex and Ros, 2-night trip
Verified Wotif guest review
10/10 Exceptional
18 Aug 2024
philip
philip, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Friendly staff, great location and good room. The spa bath in the room was disappointing because the overflow outlet is conservatively low making it impossible to get anything but your legs under water. So it’s more of a leg spa unless you are very very short. I won’t bother to upgrade next time.