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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4.0 star property
All-inclusive beachfront resort with spa, near Quinta Avenida
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Outdoor pool, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach towels
Sundeck
Property amenity
4 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach sunloungers

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The price is AU$969
includes taxes & fees
20 Jan - 21 Jan

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • 34.65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • 42.69 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking

7.6 out of 10
Good
(15 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe With Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 1 min drive
  • Quinta Avenida - 4 min drive
  • Xplor Theme Park - 11 min drive
  • Xcaret Eco Theme Park - 15 min drive
  • Mamitas Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosa Roja - ‬9 min walk
  • ‪Occidental Allegro - ‬2 min walk
  • ‪Pool Bar - ‬10 min walk
  • ‪Don Rafael - ‬4 min walk
  • ‪Miyagi - ‬11 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

At Viva Azteca by Wyndham, A Trademark All Inclusive Resort, you can spend time at the beach enjoying beach massages, yoga and volleyball, plus you'll only be a five-minute drive from Quinta Avenida. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. El Nopal, one of 4 restaurants, serves breakfast, lunch and dinner. Other features of this all-inclusive resort include a free kid's club, a poolside bar and a fitness centre. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 339 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests at this property also have access to the resort facilities of neighbouring property Viva Maya By Wyndham.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Bodyboard on-site

What to do

  • On the beach
  • Padel court
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Archery
  • Scooter/moped hire
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Windsurfing
  • Evening entertainment
  • Bodyboard on-site
  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Boat tours nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (6534 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Bodyboard on-site

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Water dispenser
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath, a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

El Nopal – This buffet restaurant serves breakfast, lunch and dinner.
II Palco – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Bamboo – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Xul Ha – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
El Cenote – This poolside bar only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort offer free cancellation for a full refund?
Yes, Viva Azteca by Wyndham, A Trademark All Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
No, this resort doesn't have a casino, but Riviera Gran Casino (5-min drive) is nearby.
What is there to do at Viva Azteca by Wyndham, A Trademark All Inclusive Resort and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Viva Azteca by Wyndham, A Trademark All Inclusive Resort also has an outdoor pool, a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Yes, there are 4 on-site restaurants, featuring Italian cuisine and poolside dining.
Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Viva Azteca by Wyndham, A Trademark All Inclusive Resort like?
Viva Azteca by Wyndham, A Trademark All Inclusive Resort is located on the waterfront in Playacar, a short 7-minute walk from Mayan Ruins of Playacar and 11 minutes' walk from Playacar Beach. Travellers give top marks for the resort's prime location.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.2

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Gina, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Rahul, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Ramaraju, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ernesto, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quincy, 7-night trip
Verified Expedia guest review

8/10 Very good

My husband and I went for 5 days and 4 nights to the Viva Azteca. We went in September which is the slow season and ended up getting a free upgrade on our room to an ocean view. It was beautiful!! The room was wonderful, clean, and the bed was very comfortable!! The buffet food was ok, but it wasn't fantastic. The best restaurants were the Italian and the Japanese restaurants in our opinion! We didn't have to make reservations, but it was because of the time of year we went. The beach and pool area were amazing!!!!! The entire staff was EXTREMELY accommodating. Also found out after we got there if you book the Viva Azteca you get access to the Viva Maya but if you book at the Maya you do NOT get access to the Azteca. So we were able to explore 2 resorts. A lot of fun overall
Terry, 4-night romance trip
Verified Expedia guest review

8/10 Very good

El sitio está bien por el precio. Siento que en cierto aspecto está algo anticuado, creo que necesita una reforma. Las habitaciones en específico. El grupo de limpieza también debería limpiar aún más las habitaciones. En una ocasión la persona que limpió la habitación olvidó hacer la cama por completo y también olvidó dejarnos papel higiénico. Llamamos a recepción y nos llevaron 2 rollos. La comida de desayuno es muy regular, nada excepcional. Aparte de eso esta bien por el precio supongo. Para la próxima buscaremos otro sitio aunque paguemos más.
Hugo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo estubo muy bien.. Muy satisfecho con todo... La playa,la comida,el area,los servicios,la atencion. La amabilidad..
Javier, 6-night family trip
Verified Expedia guest review

8/10 Very good

Friendly Staff . Always good Vibes!!!
Roberto Carlos, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Over all a great experience
Jonathan, 12-night trip
Verified Expedia guest review

8/10 Very good

The only thing that bothered me was the man at the entrance when we arrived , he was very persistent on making me purchase the time shares. He was on me every day and I had told I was not interested. He was very annoying !!!!
Salvador, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was awesome.i will recommend this resort to all my family and friends..
Henri, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Gerard Spencer, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Staff are very friendly and kindness
Ricardo M, 7-night romance trip
Verified Expedia guest review

8/10 Very good

location and beach
william, 8-night family trip
Verified Expedia guest review

6/10 Good

I really wanted to like V,Azteca. But there were so many uncertainties and misinformation(or lacking information) b4 and during the trip. I called the resort prior to my visit to ask if there was a tennis pro who could give me tennis lessons. They said, no pro, but i can play tennis. Found out there isn't a tennis court in V.Azteca, but there is one(although i didn't confirm it) at V.Maya which i have access to(10 min walk from Azteca). I didn't know i had access to Maya until I arrived Azteca which is weird bc i would think it's a selling point. The person i spoke to also said they didn't have bikes, but they did. It was also nightmare coordinating with the car pick up service that Azteca recommended. I would NOT recommend Kuluba car services to anyone. It was pulling teeth to confirm reservation of the pick up and the person wasn't there to pick me up when i arrived for about an hour. BAD start to the holiday. Then V.Azetca told me that I am able to only dine in the reservation required restaurants only 2 evenings out of the 5 evenings I'm there, which means I had to have breakfast, lunch and dinner at the same buffet cafeteria for days on end. The food was mediocre at best.The room really needs to be refurbished as the feeling was overall 'motel in a highway' qlty. They provided Shampoo and Bathgel ONLY and NOTHING else. We found cockroaches in the room and the bathroom during our stay. Again, I tried hard to look at the good parts, but it was very challenging.
Hay-Won, 5-night family trip
Verified Expedia guest review

2/10 Poor

No ac
Michelle, 6-night trip
Verified Expedia guest review

8/10 Very good

nice small resort,very clean- wonderful staff! buffet is so so.. staff at the reception is not too welcoming.. and not so happy to serve you However ,the experience was nice, charming!
Isabelle, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria Delma Des, 7-night trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing time at Viva Azteca during our recent stay. The hotel is in a great location, just a short walk from the beach. Our room was clean, comfortable The staff were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The food was delicious, with a great variety at the restaurant. We especially enjoyed the fresh seafood and the breakfast buffet. The pool area was perfect for relaxing. Overall, Viva Azteca exceeded our expectations, and we highly recommend it for anyone visiting Mexico. We’ll definitely be back!
Elena, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and cosy resort. Good food.
Frank, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

What would make this possibly outstanding as if air conditioning was put in the buffet dining area. Some days it was very difficult to eat there as it was extremely hot
Dimy, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was very good if I can recommend that you make the buffet dining area air conditioned that would make your property outstanding
George, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Viva Azteca was a wonderful place we stayed at. The staff were very friendly and attentive to our needs. The food was tasteful and had a lot of variety. We loved that it was at the beach front and allowed easy access to the beautiful beach of Playa Del Carmen. Rooms were cleaned daily unless you requested not to. The following are just a few suggestions, the AC vents, they are locked and you can’t move them up or down left or right, having AC in your room is important, but maybe add the adjustable vents to cut off the air from hitting the bedside. It was a bit uncomfortable at night, you really couldn’t adjust the air temp in the room because the humidity would creep in. Or move the bed to the other side or the room as to not allow the AC to be blowing in your face all night. Have your staff at check in explain all the amenities you are getting. Like downloading the viva app to see times and dates of activities and reserving your meal at any of your restaurants. No one explained it to us, we had to seek this information out. But overall it was a pleasant experience!!! We truly enjoyed our stay.
Juan Antonio, 5-night romance trip
Verified Expedia guest review

2/10 Poor

We really wanted to like this hotel as we have stayed at Wyndham hotels before and service was favorable however at hotel arrival we had to wait at least 30 min for someone to check us in. We tried several times to reserve dinner and was concierge was not very helpful and capacity was full even when we tried to reserve between 7-8 am. Be aware, this hotel do not have and elevator or AC unit in the buffet restaurant, theater and lounge areas which make it extremely inconvenient and hot especially during the months of July and August. Unfortunately will not be coming back.
Angelica, 5-night family trip
Verified Expedia guest review