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Charlotte Street Hotel, Firmdale Hotels

4.5 star property
Step into luxury near Oxford Street and Leicester Square. Experience world-class comfort with exceptional service that will leave you feeling pampered.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Charlotte Street Hotel, Firmdale Hotels

Loft Suite | Living area
Deluxe Room
Breakfast, lunch and dinner served
Property amenity
Terrace/patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Connecting rooms available
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
For families
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
The price is AU$954
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Loft Suite

Loft Suite

Loft Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Bidet
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Bidet
Bathrobes
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Separate bedroom
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Hairdryer
Designer toiletries
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Hairdryer
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Heating
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Hairdryer
Designer toiletries
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Heating
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Junior Suite, Terrace

Haymarket Hotel, Firmdale Hotels

Pool
Spa
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (486)
The price is AU$1,073
includes taxes & fees
28 Jan - 29 Jan
Haymarket Hotel, Firmdale Hotels
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About the area

Map
15-17 Charlotte Street, London, England, W1T 1RJ

What's nearby

  • Russell Square - 8 min walk
  • The British Museum - 10 min walk
  • Leicester Square - 11 min walk
  • Piccadilly Circus - 15 min walk
  • Trafalgar Square - 18 min walk

Getting around

  • London (LTN-Luton) - 42 min drive
  • London (LCY-London City) - 48 min drive
  • London (STN-Stansted) - 51 min drive
  • Heathrow Airport (LHR) - 56 min drive
  • Gatwick Airport (LGW) - 111 min drive
  • Tottenham Court Road Station - 6 min walk
  • London (QQU-London Euston Train Station) - 18 min walk
  • London Euston Station - 18 min walk
  • Goodge Street Underground Station - 4 min walk
  • Tottenham Court Road Underground Station - 6 min walk
  • Oxford Circus Underground Station - 10 min walk

Restaurants

  • ‪Said Dal 1923 - ‬1 min walk
  • ‪Where the Pancakes Are - ‬1 min walk
  • ‪Fitzroy Tavern - ‬1 min walk
  • ‪ROKA Charlotte Street - ‬1 min walk
  • ‪Duke of York - ‬1 min walk

About this property

Charlotte Street Hotel, Firmdale Hotels

Charlotte Street Hotel, Firmdale Hotels puts you in a great location, within a 15-minute walk of Leicester Square and Oxford Street. Guests can indulge in massages at the spa, and Oscar serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a terrace. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Goodge Street Underground Station is 4 minutes and Tottenham Court Road Underground Station is 6 minutes.

Languages

English, French, Polish, Portuguese

At a glance

DONE

Hotel size

    • 52 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured on-site valet parking (GBP 66 per day; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Bike rentals nearby

Working away

  • Meeting rooms
  • Conference space (43 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in reception
  • Fitness centre
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Oscar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 28 per person
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is a service fee of 5 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for GBP 66.0 per night
  • Rollaway beds are available for GBP 66.0 per night

Parking

  • Secured valet parking costs GBP 66 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Charlotte Street Hotel, Firmdale Hotels Hotel
Charlotte Street Hotel London
Charlotte Street London
Hotel Charlotte Street
Charlotte Street Hotel London, England
Charlotte Street Hotel, Firmdale Hotels London
Charlotte Street Hotel, Firmdale Hotels Hotel London

Frequently asked questions

Does Charlotte Street Hotel, Firmdale Hotels offer free cancellation for a full refund?
Yes, Charlotte Street Hotel, Firmdale Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Charlotte Street Hotel, Firmdale Hotels?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Charlotte Street Hotel, Firmdale Hotels?
Yes. Valet parking costs GBP 66 per day.
What are the check-in and check-out times at Charlotte Street Hotel, Firmdale Hotels?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Charlotte Street Hotel, Firmdale Hotels and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and make the most of other amenities such as a fitness centre.
Are there restaurants at or near Charlotte Street Hotel, Firmdale Hotels?
Yes, there's an on-site restaurant, Oscar.
What's the area around Charlotte Street Hotel, Firmdale Hotels like?
Charlotte Street Hotel, Firmdale Hotels is in London City Centre, a short 4-minute walk from Goodge Street Underground Station and 11 minutes' walk from Leicester Square.

Charlotte Street Hotel, Firmdale Hotels Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

van, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptionally gorgeous hotel
Stunning! So gorgeous and special.
Rose, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful hotel with outstanding service!
David, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, staff, restaurant and location.
Andrew, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Allen, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicola, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

What a lovely, beautifully decorated place where the attentive staff enhances the experience.
Jeff, 3-night family trip
Verified Expedia guest review

4/10 Fair

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A charming hotel! I plan to tell all my American friends about this gem of a hotel.
John G, 1-night trip
Verified Expedia guest review

4/10 Fair

Staff in restaurant was terrible rude. Even though staying in hotel we were not worthy to sit in the empty restaurant for a drink. I assume he runs the restaurant to maximize personal tips and I needed to give him £20 to sit in a restaurant at 1730 for a quick drink with my wife I complained to front desk and it drew blank looks. Assume they don't care so much. Also no coffee in room or common area, must go to restaurant and pay £5 for a cup. Owners apparently don't like coffee (weird). Rooms are heavily perfumed as are all toiletries. Avoid!
Bernard, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

This is a great little luxury hotel with lots of character and individually beautifully decorated rooms. It's super comfortable and welcoming with helpful, knowledgeable staff. There are lots of excellent restaurants in the area. Great stay even if too brief.
Jackie, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

wen, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

The staff is incredibly friendly and helpful. They make you feel important and ask about your day. The food is delicious . The rooms are creatively and beautifully decorated. It is a treat and complete pleasure to stay there.
wen, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charming
Excellent hotel on a charming street. Great location, friendly staff and lovely decor. Extremely well maintained and a pleasure. Will certainly be back!
Avraham, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kopin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a beautiful, immaculate hotel and the staff was polite, engaging and helpful. I can’t wait to return. I’m an American and visited London for the first time with my daughter.
Katina, 2-night family trip
Verified CheapTickets guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chunga, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Dana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Biljana, 7-night trip
Verified Expedia guest review

10/10 Exceptional

London Sophistication
Excellent Hotel. Amazing Service. One of the best hotels I have ever stayed at.
Matthew, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel in great location
Marji, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect hotel!
Risa, 6-night family trip
Verified Expedia guest review