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Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
All-inclusive beachfront resort with spa, near Quinta Avenida

Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

Exterior
3 outdoor pools, pool loungers
Exterior
Deluxe, 2 Queen Beds, Non-Smoking
5 restaurants, breakfast, lunch, dinner served; international cuisine
Escape to Viva Maya by Wyndham, A Trademark All Inclusive Resort, where the turquoise ocean meets powdery white sand. Indulge in a rejuvenating spa treatment or enjoy beach yoga and water sports like rowing/canoeing and sailing.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • 24/7 front desk
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is AU$608
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Garden, 1 King Bed, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Garden, 1 King Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36.35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Accessible Room, 1 Queen Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36.35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36.35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 39.80 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Garden, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36.35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Ocean, 1 King Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36.35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Ocean View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Pool View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Ocean View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Deluxe With Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 3 min drive - 1.2 km
  • Quinta Avenida - 6 min drive - 2.8 km
  • Xplor Theme Park - 11 min drive - 7.9 km
  • Xcaret Eco Theme Park - 15 min drive - 8.6 km
  • Mamitas Beach - 20 min drive - 4.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosa Roja - ‬6 min walk
  • ‪RIU Yucatan - ‬8 min walk
  • ‪Occidental Allegro - ‬8 min walk
  • ‪Pool Bar - ‬1 min walk
  • ‪Miyagi - ‬7 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

At Viva Maya by Wyndham, A Trademark All Inclusive Resort, you can spend time at the beach enjoying beach massages, yoga and volleyball, plus you'll only be a five-minute drive from Playacar Golf Club. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. La Terraza, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive resort include 3 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff and beach location.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, German, Italian, Spanish
VISIBILITY

At a glance

Hotel size

    • 604 units
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Archery
  • Rock climbing
  • Kayaking
  • Canoeing
  • Scuba diving
  • Windsurfing
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkelling nearby

Working away

  • Meeting rooms
  • Conference space (18977 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Water dispenser
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

La Terraza – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Don Diego – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Portofino – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
Miramare – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Cosmopolita by Viva – This restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.74 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Frequently asked questions

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort offer free cancellation for a full refund?

Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there are 3 outdoor pools.

Are pets allowed at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there's free self parking.

Is an airport shuttle service offered by Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

No, this resort doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Viva Maya by Wyndham, A Trademark All Inclusive Resort and nearby?

Have fun with on-site activities such as kayaking, windsurfing and rowing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Viva Maya by Wyndham, A Trademark All Inclusive Resort also has 3 bars and a sauna, as well as a fitness centre and a garden.

Are there restaurants at or near Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there are 5 on-site restaurants, featuring international cuisine.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Viva Maya by Wyndham, A Trademark All Inclusive Resort like?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is located on the waterfront in Playacar, a short 16-minute walk from Mayan Ruins of Playacar and 14 minutes' walk from Playacar Beach. Travellers love the resort's prime location.

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Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

We enjoyed our stay very much, great vacation with a reasonable price. Entertainment was excellent, we enjoyed every show.
Connie, 7-night trip

8/10 Very good

Nice gated area and safe for tourist.
Lizette, 5-night trip

10/10 Exceptional

we love this place
7-night trip

10/10 Exceptional

It was our second year in a row staying in this resort. The resort is small (relative to other resorts in this area) and cozy – and we like it. Everything is on a short walk. And even this short walk is shaded. Nice clean beach with palm trees for shade. The entertainment was excellent, we enjoyed every show. Lots of activities to keep everyone (kids and adults) having fun. The trapeze - this activity is unique, amazing and SAVE! Very friendly staff. Clean rooms. Food is good - many options for everyone. Cozy Coffee bar. We are planning to come back next year. We would highly recommend this resort to anyone.
SERGEY, 8-night trip

8/10 Very good

Out stay was great, over all The service was great. Everyone was friendly
Miguel Angel, 8-night trip

10/10 Exceptional

Lots of activities. Good food. Pretty area.
Johnny, 8-night trip

10/10 Exceptional

5th time here .... Great beach... Pool excellent.... Entertainment 👍
John, 8-night trip

8/10 Very good

The beach is the best asset
Eduard, 1-night trip

10/10 Exceptional

I liked that they have a lot of services and entertainment and accesible to the beach for the guests and they have very friendly staff.
Victor M Ruiz, 4-night trip

10/10 Exceptional

This was my wifes and I 5th time at your resort. Absolutely amaizing. Can't pick any thing wrong. Beach, drinks, food are amazing. Just got back today and alredy booked another 8 day trip here for mid February.
Bekim, 3-night trip

10/10 Exceptional

Small but cozy resort. Great beach. Safe, calm, relaxing. Will definitely come again...)))
Irina, 2-night trip

8/10 Very good

we enjoyed our stay. there are things that need fixing, but then we all need fixing of some sort. Would stay again but without the rain of course.
James Sebastian, 8-night trip

8/10 Very good

We just got home from a 8 day 7 night vacation from here. We enjoyed our stay. Food wasn’t the greatest but the shows were great.
Robert, 7-night trip

10/10 Exceptional

Great location. Beautiful beach.
Mélanie, 7-night trip

8/10 Very good

Food was excellent, great staff, a lot of options for entertainment.
Ryan Michael, 6-night trip

8/10 Very good

Our stay was very pleasant. The staff is so friendly. The resort had so many events and functions everyday which kept us entertained. Really recommend
Mohidul Anisul, 7-night trip

10/10 Exceptional

I loved all the activities the resort had to offer for the guest
Julio, 6-night trip

10/10 Exceptional

Nice people
Ramon, 5-night trip

10/10 Exceptional

It's the second time we stay at this property and we always LOVE it. We're planning already for next year. Your facility, entertainment, your staff, location, the dedication to make feel travellers special and happy is the perfect formula! Thank you again for your work!
Patrick C., 7-night trip

8/10 Very good

The beach was amazing!
Kimberly, 7-night trip

10/10 Exceptional

Very nice small resort with everything you need to have a great vacation.
Yelena, 8-night trip

8/10 Very good

Enjoyed my stay with my children. Foods in the buffet did not disappoint. Loved the adult pool. Would definitely recommend and go back.
Jammie, 3-night trip

10/10 Exceptional

Safe and Quiet friendly stuff beech was great
Halit, 7-night trip

8/10 Very good

Overall it was great. We enjoy our stay.
Valentina, 9-night trip

10/10 Exceptional

We love it!!! Viva Maya is such a lovely place in the Caribbean paradise Playa del Carmen amazing beach great installations everything is just gorgeous.... definitely come back for a third visit on December 2025
Roberto Carlos, 5-night trip