Benito Juarez International Airport (MEX) - 22 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 53 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 77 min drive
Mexico City Fortuna Station - 11 min drive
Tlalnepantla de Baz Station - 15 min drive
Mexico City Buenavista Station - 17 min drive
Zocalo Station - 3 min walk
Allende Station - 7 min walk
Bellas Artes Station - 13 min walk
Restaurants
El Balcón del Zócalo Restaurante - 2 min walk
Terraza Primer Cuadro - 1 min walk
McDonald's - 1 min walk
Tacos de Canasta "Los Especiales - 1 min walk
Hotel Majestik - 1 min walk
About this property
Best Western Majestic
When you stay at Best Western Majestic, you'll be in a great location, within a short 10-minute walk of Zócalo and Palacio de Bellas Artes. For a bite to eat, guests can visit La Terraza, which serves breakfast, lunch and dinner. Other features include a bar/lounge and a terrace. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Zocalo Station is 3 minutes and Allende Station is 7 minutes.
Languages
English, Spanish
At a glance
Hotel size
84 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Working away
Business centre
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 1937
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Espresso maker
Iron/ironing board (on request)
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
La Terraza – This restaurant serves breakfast, brunch, lunch and dinner.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 225 per person
Housekeeping is offered for an extra charge
Renovations and closures
The property is closed between 15 September and 16 September.
Children & extra beds
In-room babysitting is available for an extra charge
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City
Frequently asked questions
Is Best Western Majestic currently open?
The property is closed between 15 September and 16 September.
Are pets allowed at Best Western Majestic?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Majestic?
Sorry, there's no on-site parking at Best Western Majestic.
What are the check-in and check-out times at Best Western Majestic?
Check-in start time: 3:00 PM; check-in end time: 6 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Best Western Majestic?
Yes, there's an on-site restaurant, La Terraza.
What's the area around Best Western Majestic like?
Best Western Majestic is in Historic Center, a short 3-minute walk from Zocalo Station and 3 minutes' walk from Zócalo. Travellers give top marks for the hotel's prime location.
Best Western Majestic Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Nov 2024
Perfect
Hotel was absolutely beautiful, excellent location. Gorgeous view of el zocalo
Leticia
Leticia, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
This is the place to stay if ypu want to visit Centro de Mexico..everything is within a walking distance
LETICIA
LETICIA, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
It is a convenient location. Half a block from the Zocalo.
It is inconvenient to arrive since it is Madero Ave. No cars allowed on Madero street. It is noisy during the day.
Blanca A
Blanca A, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
Julio
Julio, 1-night trip
Verified Expedia guest review
6/10 Good
6 Aug 2024
The room rate is very inexpensive, so you do get what you pay for. Would not recommend the restaurant - only mediocre. Plenty of other excellent dining options nearby.
Karen
Karen, 3-night trip
Verified Expedia guest review
2/10 Poor
21 July 2024
Very limited soaps and towels. They refused to provide more. Staff is very unfriendly and not helpful. Refused to provide manager information and did not resolve the problem.
Mauro
Mauro, 2-night family trip
Verified Expedia guest review
6/10 Good
20 July 2024
Christian
Christian, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
Monica Guadalupe
Monica Guadalupe, 3-night trip
Verified Hotels.com guest review
6/10 Good
18 July 2024
Mixed review
The property itself was built in 1937. It is in a great location. They have retained it's historical charm, especially in the lobby and mezzanine level. The rooms are a good size, but could use a little updating. There was a small hole in the carpet in our room and the laminate floor was loose in my dad's room. Even though there was a fan in the rooms, it needed a/c. The restaurant for breakfast was good. The dinner was horrible. They brought my food cold and it ended up being inedible. The meat was cheap quality. The wait staff needs to be better trained.
Cristina
Cristina, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
14 July 2024
We had a great experience overall within our state. Our hotel is pretty quiet during the night and the staff and service were very friendly and very helpful. My recommendation would be that the hotel provide a microwave and a refrigerator for the room. The location is very centrally located therefore we were able to go to dinner nearby and shopping as well.
Felipe
Felipe, 5-night trip
Verified Expedia guest review
4/10 Fair
13 July 2024
The hotel is very outdated and in much need of repairs . The beds are super hard. If your trying to get a good night sleep the location is not for you. Very noisy. There is NO Air-conditioner rooms get super stuffy and hot if you open the windows there is a breeze but then you get all the mosquitoes. I had a very hard time getting any sleep I tried to get check out but they said I was already charged for the 8 days and wouldn’t get my money back. Which I thought that was not right. The very rude lady said you can leave but I already charge you for your whole say. They really need to invest money in renovations. Its not only old
Gloria
Gloria, 8-night trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Very colonial hotel with the best city views
Rafael
Rafael, 2-night trip
Verified Expedia guest review
8/10 Very good
11 July 2024
Not all rooms have climate or fans, cathedral bell sounds loud
Israel Aguirre
Israel Aguirre, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Ernie
Ernie, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Beautiful hotel in Historic Center Mexico City
Beautiful hotel in the heart of Historic Mexico City! Friendly and knowledgeable staff. Only drawback was the lack of AC, which they fixed with a fan, and no water the first day! View from their rooftop terrace is gorgeous!
Eriberto
Eriberto, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 July 2024
Robert
Robert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 July 2024
oscar
oscar, 3-night trip
Verified Expedia guest review
8/10 Very good
30 June 2024
Breakfast is not what I know by Hilton properties
Paoul
Paoul, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Verified traveller
4-night family trip
Verified Hotels.com guest review
2/10 Poor
28 June 2024
Hotel has no ac. It is very hot day and night feels like sleeping in a sauna. Opening the window didn't help because the patio lights are very bright. There were cockroaches in the bathroom. It was also very noisy very early in the morning and late at night. I really wished for a good night sleep. Felt very tired