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Sofitel Mexico City Reforma

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1 bedroom, premium bedding, minibar, in-room safe
Indoor pool, open 11:00 AM to 8:00 PM, pool loungers
Indoor pool, open 11:00 AM to 8:00 PM, pool loungers
Indoor pool, open 11:00 AM to 8:00 PM, pool loungers
1 bedroom, premium bedding, minibar, in-room safe

Overview of Sofitel Mexico City Reforma

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Mexico City Reforma

5.0 star property
Luxury hotel with 2 restaurants, near The Angel of Independence Monument

9.6/10 Exceptional

414 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500

Room options

About this area

What's nearby

  • In Cuauhtemoc
  • Paseo de la Reforma - 1 min walk
  • The Angel of Independence Monument - 3 min walk
  • Palacio de Bellas Artes - 36 min walk
  • Auditorio Nacional - 43 min walk
  • Zócalo - 45 min walk
  • U.S. Embassy - 1 min drive
  • Chapultepec Park - 2 min drive
  • Monument to the Revolution - 9 min drive
  • National Museum of Anthropology - 8 min drive
  • Parque Zoologico de Chapultepec - 9 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 37 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 68 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 15 min walk
  • Insurgentes Station - 15 min walk
  • Cuauhtemoc Station - 20 min walk

Restaurants

  • Les Moustaches - 2 min walk
  • Pizzería Balboa - 3 min walk
  • Koku - 3 min walk
  • La Bella Lulá - 3 min walk
  • Teikit - 4 min walk

About this property

Sofitel Mexico City Reforma

You'll be in a fantastic location at Sofitel Mexico City Reforma, only a five-minute walk from Paseo de la Reforma and The Angel of Independence Monument. Guests can indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and BALTA, one of 2 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say good things about the pool and helpful staff.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 40 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 42 lb per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 11 per night; includes in/out privileges)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • 24-hour room service

Travelling with children

  • Supervised childcare (surcharge)

What to do

  • Concerts/live shows

Working away

  • Meeting room
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2019
  • Fitness centre
  • An indoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path to lift
  • Visual fire alarm

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Designer toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

BALTA – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Bajel – This bistro specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Cityzen – This rooftop bar specialises in international cuisine and only serves light fare. Open daily.
Lobby Bar – This bar specialises in international cuisine and only serves light fare. Open selected days.
Free House – On-site cocktail bar. Open selected days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 35 for adults and USD 17.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40.00 per pet, per night

Parking

  • Valet parking costs USD 11 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels) guidelines.

Policies

<p>Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.</p><p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Frequently asked questions

Does Sofitel Mexico City Reforma offer free cancellation for a full refund?
Yes, Sofitel Mexico City Reforma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sofitel Mexico City Reforma?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at Sofitel Mexico City Reforma on 3 Mar 2023 start from AU$588, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sofitel Mexico City Reforma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Mexico City Reforma?
Yes, there's an indoor pool. Guests have pool access from 11:00 AM to 8:00 PM.
Are pets allowed at Sofitel Mexico City Reforma?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 42 lb per pet. There's a charge of USD 40.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sofitel Mexico City Reforma?
Yes. Valet parking costs USD 11 per night. Electric car charging is available.
What are the check-in and check-out times at Sofitel Mexico City Reforma?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sofitel Mexico City Reforma and nearby?
Sofitel Mexico City Reforma has 3 bars and an indoor pool, as well as a fitness centre and spa services.
Are there restaurants at or near Sofitel Mexico City Reforma?
Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine. Nearby restaurants include Koku (3-min walk), La Bella Lulá (3-min walk) and Teikit (4-min walk).
What's the area around Sofitel Mexico City Reforma like?
Sofitel Mexico City Reforma is in Cuauhtemoc, a short 1-minute walk from Paseo de la Reforma and 3 minutes' walk from The Angel of Independence Monument.

Reviews

9.6

Exceptional

9.9/10

Cleanliness

9.7/10

Staff & service

9.7/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Grandiose stay
Great stay! The pool and atmosphere of the restaurant, Balti, was lovely. Great views.
U-Sun Isa, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fun stay, central location close to everything.
Great location, extremely friendly and helpful staff, good amenities. The rooms are beautiful and full of light. We had a slight issue with cleanliness/maintenance, were our toilet flush turned to this weird dark yellow/brown color, looking like the toilet was flushing sewage water. The food from the breakfast place on the 12th floor was meh and in room dining food was average at best. If you stay there, try the little taco place, Taqueria Gabriel, around the corner. The Ritz and the St. Regis are nicer/better maintained, but also at twice the price. The rest of the stay was great. My gf got food poisoning and the staff sent us a bouquet of flowers.
Milade, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

High end stay in Reforma
Excellent service, not pretentious, with views and an inviting pool. Good breakfast is a stylish restaurant. Location is cental and safe.
peter, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elina, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Neyrot, 1-night trip
Verified Hotels.com guest review

6/10 Good

The beds are utterly uncomfortable. The hardest beds I've ever had in a 5 star hotel. The cleaning service was poor and half the time did not stock up things like soap and other essentials in the room (which they call amenities, making it seem like it's a perk). Turndown service just wasn't even available during my stay. No reason was given...
Jeffrey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pedro, 2-night trip
Verified Hotels.com guest review