Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Hilton Mexico City Reforma

4.5-star4.5 stars
Avenida Juarez 70 Colonia Centro, Mexico City, CDMX, 06010, Mexico

Luxury hotel with spa, near Paseo de la Reforma
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. Find out more

  • Perfection. Extremely comfortable room, great hotel restaurants and as part of the…Jan. 12, 2019
  • The staff were so professional and welcoming. Lovely suite with lots of room for a familySep. 19, 2018

Hilton Mexico City Reforma

from A$178
  • Standard, One King Bed
  • Executive Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Suite, 1 King Bed (Master Suite)
  • Business Suite, 1 King Bed
  • Executive Room, 2 Double Beds
  • Junior Suite, 2 Queen Beds
  • 2 double beds
  • Room, 1 King Bed, Accessible
  • Presidential Suite, 1 King Bed

What’s around Hilton Mexico City Reforma

Landmarks

  • In Downtown Mexico City
  • Paseo de la Reforma - 3 min walk
  • Alameda Central - 4 min walk
  • Palacio de Bellas Artes - 9 min walk
  • Monument to the Revolution - 13 min walk
  • Zocalo - 17 min walk
  • U.S. Embassy - 32 min walk
  • The Angel of Independence Monument - 33 min walk

Getting around

  • Mexico City Intl. Airport (MEX) - 25 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive
  • Mexico City Buenavista Station - 27 min walk
  • Mexico City Fortuna Station - 10 min drive
  • Tlalnepantla de Baz Station - 13 min drive
  • Juarez Station - 5 min walk
  • Hidalgo Station - 5 min walk
  • Bellas Artes Station - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 459 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking * on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Number of spa tubs - 2
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 11840
  • Conference space size (meters) - 1100
  • One meeting room
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2002
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA Alameda. Services include deep-tissue massages, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Terraza Alameda - Onsite fine-dining restaurant. Reservations are required.

Los Dones - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

El Cardenal - Onsite fine-dining restaurant.

Hilton Mexico City Reforma’s small print

Also known as

  • Hilton Mexico City Reforma Hotel
  • Reforma Hilton
  • Hilton Mexico City Reforma Hotel Mexico City
  • Hilton Mexico City Reforma Hotel
  • Hilton Mexico City Reforma Hotel
  • Hilton Mexico City Reforma Mexico City
  • Hilton Mexico City Reforma Hotel Mexico City
  • Hilton Reforma Hotel
  • Hilton Mexico City Reforma
  • Hilton Reforma
  • Hilton Mexico City Reforma Hotel Mexico City
  • Mexico City Hilton
  • Mexico City Hilton Reforma
  • Mexico City Reforma
  • Mexico City Reforma Hilton

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MXN 125 per day

Cooked-to-order breakfast is offered for an extra charge of MXN 295 for adults and MXN 148 for children (approximately)

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for MXN 180 per night (rates may vary)

Wired Internet access is available in guestrooms for MXN 180 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Mexico City Reforma

  • Does Hilton Mexico City Reforma offer free cancellation for a full refund?
    Yes, Hilton Mexico City Reforma does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Mexico City Reforma?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Mexico City Reforma?
    Yes. Valet parking costs MXN 125 per day.
  • Is there a pool at Hilton Mexico City Reforma?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Hilton Mexico City Reforma?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hilton Mexico City Reforma?
    You can check in from 3:00 PM to midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Hilton Mexico City Reforma?
    Yes, there are 3 onsite restaurants. Nearby restaurants include El Rincon Tapatio (3-min walk), La Vitrina (4-min walk), and Chili's (5-min walk).
  • Is airport shuttle service offered by Hilton Mexico City Reforma?
    Yes, an airport shuttle is available.

Recent reviews

Superb 9.2 From 603 reviews

Very good 8.0
Good!
Fabiola, mx1 night trip with friends
Exceptional 10.0
Excellent hotel, wonderful staff, very clean.
I stayed at the Hilton in Mexico City for one week in August and my stay was wonderful. I travelled to Mexico for work for a few days and extended my stay for fun, and to see the sights. I went to Mexico just after the city/country had lifted travel restrictions due to COVID, and the hotel was very clean and was very careful to practice social distancing so I felt very safe. The checked everyone's temperature upon entering the hotel and had hand sanitizer on hand. As always, the hotel staff was WONDERFUL - always super friendly and helpful. The food at the hotel's restaurants was delicious, I highly recommend El Cardenal for breakfast. The room was impeccably clean and pristine. I asked them not to clean the room while I was there just to limit any chance of exposure to COVID (I don't mind sleeping on the same sheets for a few days and hanging up towels to dry and re-use them) and the hotel was happy to oblige. The Hilton Reforma's beds are sooooooo comfortable! I must admit that it was difficult to get myself out of the bed in the morning because the mattress felt like heaven. The hotel is also perfectly located within walking distance to the Zocalo and the historical center and it's safe to walk around. It's also close to a subway station and it's easy to catch a taxi so getting to other locations around the city is very easy. I will definitely stay at this hotel the next time I get to visit Mexico City.
Sallie, us5 night business trip
Fair 4.0
The room smell bad, the fact of the protest in front of the hotel made it a horrible time. I know it’s nit the hotel problem but they should work with authority to be nicer to guess people. Having walk blocks and blocks to enter the hotel was not nice at all
Alejandra, us5 night family trip
Exceptional 10.0
Staff was great. It is a great property. They did a fantastic job keeping everyone safe
Joe, us3 night business trip
Exceptional 10.0
The staff here were outstanding. From the helpful concierge and door staff to the people at breakfast and working in the verenda, we were continually blown away.
Liz, ca2 night family trip
Exceptional 10.0
Impressive!
From our very first steps in the hotel everything was beyond impressive. Lobby was very grand. Check in was quick even though we had arrived past midnight. All staff were so friendly and helpful. Room was perfect and such a beautiful view. Great location. Pool was great as was the breakfast buffet.
Joelle, ca2 night family trip
Exceptional 10.0
Very clean and quiet. Great views. Concierge staff were wonderful!
Julie, ca6 night family trip
Very good 8.0
The staff was absolutely stellar! They were super attentive and always greeted us with a smile and asked how our day was. The facilities were pretty good although I do think our room could have been updated a little especially the bathroom (the knobs on the sink + tub were out of whack and some major cracks in the shower tiles). The pool was wonderful as was the gym. And we enjoyed the bar and lounge.
us4 night romance trip
Exceptional 10.0
Friendly staff. Corner view. Great amenities. Safe to walk around.
Albert, us4 night trip
Exceptional 10.0
Everything was close to the hotel, Palacio Bellas Artes, Torre Latino, Restaurants. The staff of the hotel were very friendly. The breakfast was amazing!
us3 night trip with friends

Hilton Mexico City Reforma

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