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Sheraton Mexico City Maria Isabel Hotel

4.0 star property
Hotel with outdoor pool, near U.S. Embassy

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

32-inch flat-screen TV with satellite channels, TV
Exterior
Lobby
Outdoor pool
Meeting facility
In the heart of Mexico City, Sheraton Mexico City Maria Isabel Hotel offers an urban oasis with a grocery store, on-site shopping and a relaxing garden. Unwind in the sauna or steam room, indulge in a massage treatment or raise your fitness game at the 24-hour health club. The property’s helpful staff has left previous guests feeling at ease.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Electric vehicle charging point
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is AU$266
includes taxes & fees
30 May - 31 May

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area

Club Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, View

Lounge

Deluxe Room, 1 King Bed, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Galeria Plaza Reforma

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 2,718 reviews
The price is AU$239
includes taxes & fees
17 May - 18 May
Galeria Plaza Reforma
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About the area

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

What's nearby

  • U.S. Embassy - 1 min walk - 0.1 km
  • Angel of Independence Monument - 3 min walk - 0.3 km
  • Reforma 222 - 7 min walk - 0.7 km
  • Chapultepec Castle - 3 min drive - 2.1 km
  • National Museum of Anthropology - 3 min drive - 2.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 26 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 50 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
  • Mexico City Buenavista Station - 12 min drive
  • Mexico City Fortuna Station - 23 min drive
  • Tultitlan Lecheria Station - 36 min drive
  • Insurgentes Station - 10 min walk
  • Sevilla Station - 13 min walk
  • Chapultepec Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Cityzen - ‬5 min walk
  • ‪Prime Steak Club - Ángel de la Independencia - ‬2 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

You'll be in a fantastic location at Sheraton Mexico City Maria Isabel Hotel, only a five-minute walk from Paseo de la Reforma and Angel of Independence Monument. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or manicures and pedicures. An outdoor pool, a bar/lounge and a 24-hour health club are other features. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Insurgentes Station is 10 minutes and Sevilla Station is 13 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 756 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • On-site valet parking (MXN 200 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • Tennis
  • Fitness classes
  • Shopping

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 199 per night (rates may vary)
  • WiFi is available in public areas for MXN 199 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 460 for adults and MXN 230 for children
  • Airport shuttle service is offered for an extra charge of MXN 1242.00 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-off cleaning fee of MXN 1300

Parking

  • Valet parking costs MXN 200 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Mexico City Maria Isabel Hotel offer free cancellation for a full refund?

Yes, Sheraton Mexico City Maria Isabel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Mexico City Maria Isabel Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton Mexico City Maria Isabel Hotel?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of MXN 2085.92 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Sheraton Mexico City Maria Isabel Hotel?

Yes. Valet parking costs MXN 200 per day. Electric car charging is available.

Is an airport shuttle service offered by Sheraton Mexico City Maria Isabel Hotel?

Yes, an airport shuttle is available. The charge is MXN 1242.00 per vehicle one-way.

What are the check-in and check-out times at Sheraton Mexico City Maria Isabel Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Sheraton Mexico City Maria Isabel Hotel and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Sheraton Mexico City Maria Isabel Hotel also has a garden.

Are there restaurants at or near Sheraton Mexico City Maria Isabel Hotel?

Yes, there's an on-site restaurant.

What's the area around Sheraton Mexico City Maria Isabel Hotel like?

Sheraton Mexico City Maria Isabel Hotel is in Reforma, a short 3-minute walk from Paseo de la Reforma and 3 minutes' walk from Angel of Independence Monument. Travellers say that the local area is very safe perfect for sightseeing.

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Sheraton Mexico City Maria Isabel Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Restaurant
Breakfast
View
Food
Bar
Bathroom
Shower

What guests liked

  • Breakfast was consistently praised for its quality, variety, and attentive service. (19 reviews)
  • The property offers a variety of dining options, including a restaurant with great breakfast food and a convenient 24/7 room service. (15 reviews)
  • The gym was well-equipped, clean, and suitable for strength training and cardio workouts. (9 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

great service love staying there
Jorge, 2-night trip

10/10 Exceptional

Nice hotel in a wonderful, convenient location.
Carolyn, 3-night trip

10/10 Exceptional

Great stay

Great staff and wonderful facilities-
Francesco, 1-night trip

10/10 Exceptional

Beautiful hotel, great location, very clean, comfortable and staff is very friendly and helpful .
joanna, 2-night trip

10/10 Exceptional

Amazing hotel in CDMX
Omar, 1-night trip

8/10 Very good

Good location
Orlando, 4-night trip

10/10 Exceptional

Excellent staff service, location near restaurants, shopping, overall exelent
Ruben, 3-night trip

10/10 Exceptional

Such a great location.
Jose, 1-night trip

6/10 Good

Was ok for a 3 stars hotel
Wai Chu, 5-night trip

10/10 Exceptional

Amazing location and beautiful hotel. The view is incredible and they also offer numerous tours. This is my favorite hotel to stay in when I go to Mexico City.
Jacqueline, 2-night trip

10/10 Exceptional

The room was very comfortable and great for resting. Also, the location of the hotel is unbeatable, right in the heart of Ave Reforma.
Juan Antonio, 2-night trip

10/10 Exceptional

I loved the room and the facilities as well as the staff’s attention
Paulina, 2-night trip

10/10 Exceptional

Excelente !
susana, 1-night trip

10/10 Exceptional

A terrific experience with this facility and its staff. I had a great time in Mexico City and this hotel proved a conveniently located, clean and very welcoming part of my terrific visit!
Brian, 7-night trip

10/10 Exceptional

Super friendly staff
christan, 4-night trip

10/10 Exceptional

Excellent location, everything is really close, I Walk from the hotel to the Castillo de Chapultepec it took me like 25 minutes.
Guadalupe, 1-night trip

10/10 Exceptional

I think we stayed in a renovated tower, the room, beds and shower In excellent condition Staff professional and friendly
Alejandro, 5-night trip

10/10 Exceptional

This property was a clean, safe "home base" for my first exploration of Mexico City. The staff was welcoming and friendly and helped with all of my few requests. I highly recommend this Sheraton and its exceptional staff.
Brian, 1-night trip

10/10 Exceptional

Love the property!
Jesus, 1-night trip

10/10 Exceptional

Walkable, safe, dining options
April, 3-night trip

10/10 Exceptional

Right across the angel. Nice, friendly hotel. Would definitely stay again. Jazmin at the check in was amazing.
evelyn, 1-night trip

10/10 Exceptional

Close to the Angel!
charlyn, 3-night trip

10/10 Exceptional

Our room (in the business tower) was comfortable and had everything we needed. The staff went above and beyond, over and over again, to meet our every need. We loved the dining options, the breakfast, the fitness center, and the lobby bar. Location is exceptional. Would absolutely stay here again.

10/10 Exceptional

My Sheraton stay was perfect! Staff was super helpful and attentive. Lots of options for activities around the area and plenty of dining options within the hotel. Highly recommend the breakfast buffet it is made to order as well. Facility was clean and room was spacious. I would stay here again anytime! 10/10 ☺️
Gloria, 2-night trip

10/10 Exceptional

Amazing location! A bit outdated but clean.