Sheraton Mexico City Maria Isabel Hotel, Mexico City: Reviews & Hotel Deals

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Deluxe Room, 1 King Bed, View | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom | Living room | 32-inch flat-screen TV with satellite channels, TV

Overview
Rooms
Location
Amenities
Policies

4-star hotel with outdoor pool, near U.S. Embassy

9.0/10 Superb

1,004 verified Hotels.com guest reviews

Property highlights

Pool

Spa

Airport transfer

Pet-friendly

Parking available

Internet access

Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
WiFi in the lobby
24-hour health club
Sauna
Steam room
Valet parking
24-hour room service
Coffee shop/cafe
Spa services

For families

Free cots/infant beds
Private bathroom
Premium TV channels
Terrace
Daily housekeeping
Laundry facilities

Room options

About this area

What's nearby

In Reforma
U.S. Embassy - 1 min walk
Paseo de la Reforma - 3 min walk
The Angel of Independence Monument - 3 min walk
Chapultepec Park - 19 min walk
National Museum of Anthropology - 28 min walk
Alameda Central - 29 min walk
Parque Zoologico de Chapultepec - 29 min walk
Palacio de Bellas Artes - 38 min walk
Auditorio Nacional - 40 min walk
Chapultepec Castle - 3 min drive

Getting around

Benito Juarez International Airport (MEX) - 29 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive
Mexico City Buenavista Station - 5 min drive
Mexico City Fortuna Station - 8 min drive
Tlalnepantla de Baz Station - 14 min drive
Insurgentes Station - 10 min walk
Sevilla Station - 13 min walk
Chapultepec Station - 19 min walk
Airport shuttle (surcharge)

Restaurants

Starbucks - 2 min walk
Starbucks - 1 min walk
Kinky Bar - 2 min walk
Sheraton Executive Lounge - 1 min walk
Amici Ristorante - 1 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

Putting you in a great location, within a short 10-minute walk of Paseo de la Reforma and The Angel of Independence Monument, Sheraton Mexico City Maria Isabel Hotel offers an airport shuttle (available 24 hours) for MXN 1498.12 per vehicle one-way. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or body treatments. An outdoor pool, a bar/lounge and a 24-hour health club are other highlights at this upmarket hotel. Fellow travellers say great things about the comfortable beds and breakfast. The property is only a short walk to public transportation: Insurgentes Station is 10 minutes and Sevilla Station is 13 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Masks available

Masks are required at the property

Hand sanitiser provided

Individually wrapped food options available through room service

This information is provided by our partners.

At a glance

Hotel size

756 rooms
Arranged over 22 floors

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed (1 per room, up to 40 lb per pet)*
Service animals welcome
Restrictions apply*

Internet

WiFi in public areas*
WiFi in rooms*

Parking

On-site valet parking (MXN 185 per day)
Electric vehicle charging point on site

Transfers

Airport shuttle (available 24 hours)*

Other information

Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service

Travelling with children

Local/corner shop

What to do

Tennis
Fitness classes
Shopping

Working away

Business centre
Meeting room
Computer station
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff

Facilities

ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Communal living room
24-hour health club
An outdoor pool
Spa services
Sauna
Steam room

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles

Room amenities

Be entertained

32-inch flat-screen TV
Premium satellite channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout curtains
Premium bedding
Free cot/infant bed

Freshen up

Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels

Stay connected

Desk
WiFi (surcharge)
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Eco-friendly toiletries
Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.

Fees & policies

Optional extras

WiFi is available in guest rooms for MXN 199 per night (rates may vary)
WiFi is available in public areas for MXN 199 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MXN 345 for adults and MXN 173 for children
Airport shuttle service is offered for an extra charge of MXN 1498.12 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from May 9 2023 to December 31 2023 (dates subject to change):

Tennis courts

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-off cleaning fee of MXN 1300

Parking

Valet parking costs MXN 185 per day

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Isabel Sheraton

Maria Sheraton

Sheraton Isabel

Sheraton Isabel Maria

Sheraton Maria

Sheraton Maria Isabel Hotel

Sheraton Maria Isabel Hotel & Towers

Sheraton Maria Isabel Hotel & Towers Mexico City

Sheraton Maria Isabel Towers

Sheraton Maria Isabel Towers Mexico City

Sheraton Mexico City Maria Isabel Hotel

Sheraton Mexico City Maria Isabel

Sheraton Maria Isabel

Mexico City Sheraton

Sheraton Mexico City Maria Isabel Hotel Hotel

Sheraton Mexico City Maria Isabel Hotel Mexico City

Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Mexico City Maria Isabel Hotel offer free cancellation for a full refund?

Yes, Sheraton Mexico City Maria Isabel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Sheraton Mexico City Maria Isabel Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Sheraton Mexico City Maria Isabel Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton Mexico City Maria Isabel Hotel?

Yes, pets are welcome, with a limit of 1 per room and maximum weight of 40 lb per pet. There's a charge of MXN 2085.92 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Sheraton Mexico City Maria Isabel Hotel?

Yes. Valet parking costs MXN 185 per day. Electric car charging is available.

Is an airport shuttle service offered by Sheraton Mexico City Maria Isabel Hotel?

Yes, an airport shuttle is available. The charge is MXN 1498.12 per vehicle one-way.

What are the check-in and check-out times at Sheraton Mexico City Maria Isabel Hotel?

You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Sheraton Mexico City Maria Isabel Hotel and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna.

Are there restaurants at or near Sheraton Mexico City Maria Isabel Hotel?

Yes, there's an on-site restaurant.

What's the area around Sheraton Mexico City Maria Isabel Hotel like?

Sheraton Mexico City Maria Isabel Hotel is in Reforma, a short 3-minute walk from Paseo de la Reforma and 3 minutes' walk from The Angel of Independence Monument. Our travellers say that the local area is very safe.

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

7 May 2023

Convenient location in México City

Very convenient stay in México City.