Choose dates to view prices

Sheraton Mexico City Maria Isabel Hotel

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

Deluxe Room, 1 King Bed, View | Premium bedding, minibar, in-room safe, desk
Terrace/patio
Exterior
Junior Suite, 1 Bedroom | Living room | 32-inch flat-screen TV with satellite channels, TV
Exterior

Overview of Sheraton Mexico City Maria Isabel Hotel

Sheraton Mexico City Maria Isabel Hotel

4.0 star property
4-star hotel with outdoor pool, near U.S. Embassy
9.0 out of 10 Superb
9.0/10 Superb

1,004 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Internet access
Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
For families
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Reforma
  • U.S. Embassy - 1 min walk
  • Paseo de la Reforma - 3 min walk
  • The Angel of Independence Monument - 3 min walk
  • Chapultepec Park - 19 min walk
  • National Museum of Anthropology - 28 min walk
  • Alameda Central - 29 min walk
  • Parque Zoologico de Chapultepec - 29 min walk
  • Palacio de Bellas Artes - 38 min walk
  • Auditorio Nacional - 40 min walk
  • Chapultepec Castle - 3 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 29 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Insurgentes Station - 10 min walk
  • Sevilla Station - 13 min walk
  • Chapultepec Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Starbucks - 2 min walk
  • Starbucks - 1 min walk
  • Kinky Bar - 2 min walk
  • Sheraton Executive Lounge - 1 min walk
  • Amici Ristorante - 1 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

Putting you in a great location, within a short 10-minute walk of Paseo de la Reforma and The Angel of Independence Monument, Sheraton Mexico City Maria Isabel Hotel offers an airport shuttle (available 24 hours) for MXN 1498.12 per vehicle one-way. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or body treatments. An outdoor pool, a bar/lounge and a 24-hour health club are other highlights at this upmarket hotel. Fellow travellers say great things about the comfortable beds and breakfast. The property is only a short walk to public transportation: Insurgentes Station is 10 minutes and Sevilla Station is 13 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 756 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room, up to 40 lb per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • On-site valet parking (MXN 185 per day)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Local/corner shop

What to do

  • Tennis
  • Fitness classes
  • Shopping

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 199 per night (rates may vary)
  • WiFi is available in public areas for MXN 199 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 345 for adults and MXN 173 for children
  • Airport shuttle service is offered for an extra charge of MXN 1498.12 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from May 9 2023 to December 31 2023 (dates subject to change):
  • Tennis courts

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-off cleaning fee of MXN 1300

Parking

  • Valet parking costs MXN 185 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Mexico City Maria Isabel Hotel offer free cancellation for a full refund?
Yes, Sheraton Mexico City Maria Isabel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Mexico City Maria Isabel Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Mexico City Maria Isabel Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Mexico City Maria Isabel Hotel?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 40 lb per pet. There's a charge of MXN 2085.92 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Mexico City Maria Isabel Hotel?
Yes. Valet parking costs MXN 185 per day. Electric car charging is available.
Is an airport shuttle service offered by Sheraton Mexico City Maria Isabel Hotel?
Yes, an airport shuttle is available. The charge is MXN 1498.12 per vehicle one-way.
What are the check-in and check-out times at Sheraton Mexico City Maria Isabel Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Sheraton Mexico City Maria Isabel Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna.
Are there restaurants at or near Sheraton Mexico City Maria Isabel Hotel?
Yes, there's an on-site restaurant.
What's the area around Sheraton Mexico City Maria Isabel Hotel like?
Sheraton Mexico City Maria Isabel Hotel is in Reforma, a short 3-minute walk from Paseo de la Reforma and 3 minutes' walk from The Angel of Independence Monument. Our travellers say that the local area is very safe.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Convenient location in México City
Very convenient stay in México City.
Angel at dusk.
Angel at night
Jaime, 13-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Staff is amazing- any very friendly. Location is perfect as it is right next to the Angel Statue and central to essentially anything. Walking distance to tons of restaurants and bars. Would definitely book again!
Marc, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Not happy or impressed with the services
Gabriela, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eduardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sara, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

very practical
Nice service, nice gym. customer oriented
Dino, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Darvy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best in Mexico city
Highly recommend, the staff is wonderfully and the hotel has a good maintenence plus is in front of the one of best mexican emblematic Angel de la Independence. I use the hotel because embassy documents i walk there in the morning
Santos Daniel, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Jolena, 2-night trip
Verified Hotels.com guest review