London, ON (XDQ-London Train Station) - 11 min walk
London Station - 11 min walk
Ingersoll Station - 32 min drive
Restaurants
Tim Hortons - 13 min walk
Queens Cafe - 9 min walk
The Morrissey House - 1 min walk
Crabby Joe's Tap & Grill - 4 min walk
Coffee Culture - 5 min walk
About this property
Sandman Hotel & Suites London Downtown
When you stay at Sandman Hotel & Suites London Downtown, you'll be within a 10-minute drive of Budweiser Gardens and University of Western Ontario. Guests looking to stay active can experience the nearby cross-country skiing, downhill skiing and snowboarding, and free perks include WiFi and full breakfast daily between 6:00 AM and 9:00 AM. Fellow travellers say good things about the helpful staff and walkability.
Languages
English, French, Hindi, Spanish
At a glance
Hotel size
109 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only, 2 total, up to 16 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
On-site self-parking (CAD 18.08 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–9:00 AM
Water dispenser
What to do
Use of nearby fitness centre
Downhill skiing nearby
Snowboarding nearby
Working away
Business centre
Meeting room
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 28.25 per pet, per night
Parking
Self-parking costs CAD 18.08 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown
Frequently asked questions
Does Sandman Hotel & Suites London Downtown offer free cancellation for a full refund?
Yes, Sandman Hotel & Suites London Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sandman Hotel & Suites London Downtown?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 16 kg per pet. There's a charge of CAD 28.25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sandman Hotel & Suites London Downtown?
Yes. Self-parking costs CAD 18.08 per day.
What are the check-in and check-out times at Sandman Hotel & Suites London Downtown?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Sandman Hotel & Suites London Downtown and nearby?
Have fun with nearby winter activities such as cross-country skiing and snowboarding.
What's the area around Sandman Hotel & Suites London Downtown like?
Sandman Hotel & Suites London Downtown is in Downtown London, a short 12-minute walk from Budweiser Gardens and 7 minutes' walk from London Convention Center. Travellers say that the area is walkable and ideal for skiing.
Sandman Hotel & Suites London Downtown Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
2/10 Poor
24 Dec 2024
Marco
Marco, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Naqibullah
Naqibullah, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 Dec 2024
Nice hotel and staff - sketchy area
Nice hotel - we especially appreciated the breakfast included in the room rental! The only downfall was the several drug-using, homeless folks congregating in the covered parking lot, as well as the entire downtown area; we didn't feel very safe walking around, and would reconsider walking around the downtown area if you're bringing your family. Not the hotel's fault, but very sketchy location.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
13 Dec 2024
Location, Location, Location
Great location with a ho hum interior and an extra charge for parking even though it was on site. Worth it at Black Friday prices.
Ron
Ron, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 Dec 2024
Tami
Tami, 4-night business trip
Verified Hotels.com guest review
6/10 Good
12 Dec 2024
Joanne
Joanne, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Jack
Jack, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Shawn
Shawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Sandman Hotel and Suites
My stay at the hotel was fantastic! The price was great and so was the customer service. I’m blind, and as soon as I presented myself at the counter for check-in, the staff were eager to assist me. They assisted me to my room a few times during my stay until I Learned my way. The room was fresh and clean, and so were the halls and the lobby. The staff were polite and friendly, and they went out of their way to help me. I was very impressed. I would highly recommend and I would stay there again!
Victoria
Victoria, 2-night trip
Verified Hotels.com guest review
4/10 Fair
7 Dec 2024
Deniz
Deniz, 1-night family trip
Verified Hotels.com guest review
6/10 Good
6 Dec 2024
Natasha
Natasha, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Maritess
Maritess, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 Dec 2024
Vicki
Vicki, 3-night business trip
Verified Hotels.com guest review
6/10 Good
29 Nov 2024
Rodolfo
Rodolfo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Great hotel. Room was larger than I expected, very clean and had everything I needed, plus more.
I would stay here again.
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
26 Nov 2024
Arijit
Arijit, 2-night trip
Verified Hotels.com guest review
2/10 Poor
25 Nov 2024
Any place would be better.
Worst bed I have ever slept in. What I can only assume was blood stains on the very gross carpet. Lady a check in made me very uncomfortable with my visa. Asking to compare numbers to my online booking. All of this after having to bring my young children in past the group of homeless surrounding the building. (Apparently a shelter was next door) however crack was being smoked in front of the doors. If we had an option to leave we would have. Unfortunately it was very late when we arrived. Only stayed one night. Never again. Management never called me after requesting to speak with someone.
Jody
Jody, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Only continental Breakfast is available.
it was just OK, we were expecting a full Breakfast, but they only offered continental.
Gary
Gary, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Breakfast needs to be extended to accommodate
I was expecting a full breakfast but they only offered a continental one, Breakfast closed down way too early. it would be better if they offered it up until 10:30 am
Gary
Gary, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 Nov 2024
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
18 Nov 2024
I do not recommend this hotel
Next to a homeless center. People fighting outside and we can hear them on the 8th for. The room smells like mildew. I would never stay here again
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Nov 2024
Nice downtown location
Nice location. Room was adequate to my needs very clean comfortable. The sad thing is there’s park right beside the hotel full of homeless people not the hotels fault. Fault of the politicians.
Neil H
Neil H, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Nice room, very clean and spacious.
And easy access, right downtown. Parking is extra, not indicated. So be prepared for that.
Thomas
Thomas, 2-night business trip
Verified Hotels.com guest review
6/10 Good
30 Oct 2024
Overnigt
Lay over after concert. Just a shortage of convenient outlets for phone charging.