Al Seef Heritage Hotel Dubai, Curio Collection by Hilton

Near to the ministry of defence & embassies. Need to take taxi around. Arabian Tea House is quite near by. Staff around to help with luggages. Didn’t try the breakfast. Cleanliness is acceptable.

Amazing location must stay for kool and crowd free Dubai our one of the first kind hotel very traditional and unique ambiance Staff very friendly nearby lots restaurants and our first time purchasing of Dubai unique fragrances we explored must buy item!!attraction is near to Dubai creek and boating very good during day n nite !!!!

Front desk service was very kind and helpful. The neighborhood is very central and with easy access to the souks in the old town as well as the metro. The hotel complex is spread out over a few pedestrian streets with a nice boardwalk. We were told by a security guard we could only jog between 6 and 9 am but there was no signage about this - we wish we had been informed in advance (or have this included on the general rules signage) to plan accordingly. The room had a few minor problems - for ex the shower did not drain well.

Wonderful experince. Wonderful staff Wonderful location. Towels huge and plentiful. All amenities one could want.

Old style but brand new. Very different from the high rise hotels, here you stay in a newly constructed area by the creek next to the real old Fahidi area. Great atmosphere to stroll around in. The hotel is spread out so you will do some walking, but if you want you can call for a electrical to give you a ride. We arrived to the hotel before 8 am after a sleepless night fligt and was able to check in right away, much apreciated! We could also check out late, 2 pm and go directly to the airport. Will stay here next time in Dubai for sure!

Quaint setting and interesting hotel concept. The hotel is located in a number of recreated historic buildings in a Medina like setting. The rooms are quaint with all the comforts of home. I enjoyed my stay and the atmosphere that was created.

1. I check in around 7:00 pm 2. I request to check lat they give to me one hour mare maximum !!! also I stay two days 3. At first naught I call for ( 0 ) hotel and No body answers many time And I went to the reception myself !!!

When it was managed by Jumeirah previously, the upkeep of the hotel felt better as everything is in working condition. After it is now managed by Hilton, my stay had issues searching and connecting to WiFi across multiple devices and not a single device could have a stable connection, the TV channels weren’t working and keep getting disconnected from their network. Door lock to my room failed on the second day as it ran out of battery. Housekeeping did not replenish amenities. Despite calling the front desk for help, I found the phone to be full of static. The good side, the service staff were more welcoming than my previous stay a year ago when it was managed by Jumeirah.

If you like ancient stuff this is the place. 18th century ( i am guessing) built with todays modern confort & gadgets. It’s something different to the typical hotel. The only BUT i put to it is that it is under staffed, the employees try there best to be nice, kind, helpful but they are not enough. Reception always has big queues & i had to wait for 25 mins to get my bags picked up. I’m not lazy, my room was a 7 min walk from reception & didn’t want to do it with a 30 kilo and a 15 kilo bag

During check in, I was told I haven’t paid for it but the hotels.com voucher clearly stated the room has been paid already. The staff was very polite and helped me to check but it took a long long time to verify the status(at least 25 mins). She kept calling somebody and checked the system. Finally she confirmed the room has been paid. Other than that the hotel itself is very nice. However, the communication between hotels.com and hotel must be improved. It was quite upset because this is not the first time we encountered this similar situation with hotels.com.