The Residence Bintan

5.0 star property
Bintan beachfront hotel with spa, outdoor pool

Choose dates to view prices

The Residence Bintan

Photo gallery for The Residence Bintan

Aerial view
Lobby lounge
View from room
Premium bedding, minibar, in-room safe, desk
BBQ/picnic area

Overview of The Residence Bintan



Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Laundry facilities
  • Restaurant
  • Bar
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Fitness centre
  • Steam room
  • Free use of bicycles
  • Children's pool
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

Deluxe Villa, 1 Bedroom, Beachfront

  • Beach view
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Beachfront

  • Beach view
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms, Beachfront

  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

Room, 1 Bedroom, Terrace (Garden)

  • Sleeps 3
  • 1 King Bed

Deluxe Villa, 1 Bedroom, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed

Garden Suite (Upper)

  • Sleeps 3
  • 1 King Bed

Sea View Suite (Upper)

  • Sea view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • On a private beach
  • Tanjung Pinang Ferry Terminal - 43 min drive

Getting around

  • Changi Airport (SIN) - 54.4 miles/87.6 km
  • Free airport shuttle
  • Area shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)

About this property

The Residence Bintan

The Residence Bintan offers a private beach and gives you access to on-site snorkelling and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and reflexology. The Dining Room, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a free airport shuttle, a free kid's club and a poolside bar.


Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 127 rooms
  • Arranged over 2 floors


  • Check-in time from 3 PM until 9 PM
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16


  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)


  • Free on-site self-parking


  • Free airport shuttle on request (available 24 hours a day)*
  • Free ferry terminal shuttle*


  • Area shuttle within 25 kilometres*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Paddleboard on site
  • Bodyboard on site

What to do

  • On a private beach
  • Archery
  • Hiking/biking trails
  • Kayaking
  • Boat tours
  • Snorkelling
  • Fishing
  • Bodyboard on-site
  • Paddleboard on-site
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (484 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Free bike hire
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Bodyboard on-site
  • Paddleboard on-site


  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Steam room


  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Single sofa bed
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Electrical adapters/chargers

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.


The Dining Room – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Rica Rica – This restaurant only serves dinner. A children's menu is available. Open daily.
Pool Bar – This bar only serves light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000.0 per night

Optional extras

  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Housekeeping is available for an additional fee

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 720000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Individually wrapped food options are available through room service.


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Does The Residence Bintan offer free cancellation for a full refund?
Yes, The Residence Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Residence Bintan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Residence Bintan?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at The Residence Bintan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Residence Bintan?
Yes, there's free self parking.
Is an airport shuttle service offered by The Residence Bintan?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at The Residence Bintan?
You can check in from 3 PM - 9 PM. Check-out time is noon.
What is there to do at The Residence Bintan and nearby?
Have fun with on-site activities such as kayaking, archery and fishing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Residence Bintan also has a private beach, a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near The Residence Bintan?
Yes, there are 2 on-site restaurants.
Does The Residence Bintan have any outdoor private spaces?
Yes, every room features a balcony.







Staff & service




Property conditions & facilities




10/10 Exceptional

Great place for family stay
Great location for family with wonderful and helpful staff :) thank you for a great stay!
Chenyang, 3-night family trip
Verified guest review

8/10 Very good

Lee Kiat, 1-night trip
Verified guest review

10/10 Exceptional

Josephine, 3-night family trip
Verified guest review

10/10 Exceptional

The service from the hotel staffs are excellent.
Kenneth, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay except for tar.
All staffs are polite and courteous. Even before arriving, staff attending to email was great. Son love his small cornered bed at the living room. Only sad thing is the sea was polluted by tar. Tried to go to the sand bank which was beautiful, but when we went back to the shore, our legs were tainted by tar. Thought it was due to the speed boat nearby. But next day went to the beach outside our villa, same thing happened.. was told it was seasonal.. without the tar, it was perfect.. nice sea and able to walk far out in the clear sea.. just a pity, there are tar.. luckily we have some lotion to remove them..
4-night family trip
Verified guest review

10/10 Exceptional

Maggie, 3-night family trip
Verified guest review

10/10 Exceptional

It’s clean and quiet and comfy. You got everything you need for a 3day trip. It’s family friendly although we didn’t get the chance to visit the kid’s club or the farm. All staff here were very friendly and helpful. My 8yr old daughter didn’t want to leave! Will definitely go again!
Verified Expedia guest review

8/10 Very good

Vivienne, 2-night trip
Verified Expedia guest review

8/10 Very good

Cruz, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous getaway
Everything was fabulous including the weather. Staff were caring and excellent and relaxed. Will definitely be coming back again and again....
chandra, 2-night family trip
Verified guest review