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The Residence Bintan

Photo gallery for The Residence Bintan

Aerial view
Private beach
Private beach
Private beach
Outdoor pool

Overview of The Residence Bintan

The Residence Bintan

5.0 star property
Bintan beachfront hotel with spa, outdoor pool

9.2/10 Superb

299 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is AU$271
Price available on 5/1/2023
Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Fitness centre
  • Steam room
  • Free use of bicycles
  • Children's pool
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Free airport shuttle
  • Area shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)

About this property

The Residence Bintan

The Residence Bintan is a great choice for your beach stay in Bintan. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. Other highlights at this luxurious hotel include a free airport shuttle, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff and spacious guest rooms.

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 127 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 9 PM
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking

Transfers

  • Free airport shuttle (available 24 hours)
  • Free ferry terminal shuttle*

Off-site

  • Area shuttle within 25 kilometers*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Archery
  • Hiking/biking trails

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Free bike hire

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Residence Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. The spa is open daily.

Dining

On-site venue – This restaurant serves breakfast, brunch, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000.0 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: IDR 1750000
  • New Year's Eve (31 December) gala dinner per child: IDR 850000 (up to 11 years old)

Optional extras

  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Individually wrapped food options are available through room service.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Does The Residence Bintan offer free cancellation for a full refund?
Yes, The Residence Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Residence Bintan?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at The Residence Bintan on 5 Jan 2023 start from AU$271, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Residence Bintan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Residence Bintan?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at The Residence Bintan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Residence Bintan?
Yes, there's free self parking.
Is an airport shuttle service offered by The Residence Bintan?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at The Residence Bintan?
You can check in from 3 PM - 9 PM. Check-out time is noon.
What is there to do at The Residence Bintan and nearby?
Have fun with on-site activities such as archery, cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Residence Bintan also has a private beach, a steam room and spa services, as well as a picnic area and a garden.
Are there restaurants at or near The Residence Bintan?
Yes, there are 2 on-site restaurants.
Does The Residence Bintan have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

So so
Nice and friendly staff but not a 5 star resort, which was disappointing!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Liz WT, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Fantastic weekend getaway!
Our 2nd-level garden suite was exactly as we’d expect – room was clean, with aircon & ceiling fan. The hammock in the patio was def a nice touch! Bicycles were available for easy access around the resort. The chicken coop and rabbit house are a must-visit!
Hotel lobby
Sanitised room comes with a sticker!
Evening view
Patio with hammock
3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice gateway from Singapore.
Pierre-Emmanuel, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Koh Jeh Wee, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Not crowded!
Mohsin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Priya, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Lovely but many areas to improve on for the price
Ai Vee, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay would love to stay again
Ida Mareen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

PUI MAN GENELLE, 3-night trip
Verified Hotels.com guest review